Name: MobileHelp
Rating: 4.5

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Verified Customer

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Carole Kipp

I have not had to use mine yet, but knowing I have protection is a good feeling.

4 years ago

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Verified Customer

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Cleo Aguilar

Because the product is easy to use. And little to no maintenance.

4 years ago

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Donata Lestric

They are courteous and very helpful when answering the alert button.

4 years ago

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Dennis Turbett Inyokern, CA

They respond promptly when/if the any of the buttons are pressed.

4 years ago

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Curlie Harris Houston, TX

3 times accidentaly pushed buttom and got response call in seconds!

4 years ago

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Verified Customer

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Janet

Fall button to sensitive, went off twice without reason, quite wearing it

4 years ago

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Verified Customer

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Leticia Contreras

All the reps I spoke with were unbelievable nice, kind and patient with me!

4 years ago

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Verified Customer

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Lois Firkins

Ease of use and prompt response. Customer service was very helpful.

4 years ago

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Patricia A Mathies

Many options to use alert devices when you are home or on the go.

4 years ago

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Verified Customer

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Patricia Plue

Very easy to use, good instructions given to me to set up, easy to order.

4 years ago

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Sharon

Every time we all they are able to answer our questions and help us.

4 years ago

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Verified Customer

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William Bisonet

Quick response to my call when emergency services was needed.

4 years ago

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Verified Customer

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5 Coeur d'Alene, ID

Everyone I have spoken to has been extremely nice and helpful.

4 years ago

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5 Gum Spring, VA

The customer service representatives are real problem solvers.

4 years ago

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5 Henderson, NV

Quick responses from MobileHelp. Would recommend for people who can afford it.

4 years ago

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5 North Las Vegas, NV

Good customer service, but you have to clean the device every other day.

4 years ago

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5 Elizabeth, CO

I like that I can wear it around my neck and have it whenever I might need it.

4 years ago

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5 Palos Verdes Estates, CA

It goes off sometimes for no reason, but besides that I am quite happy with it.

4 years ago

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Frances Barnesville, OH

I like that they didn't pressure me into buying anything. The fall button is very very sensitive.

4 years ago

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Dorothy Eau Claire, WI

The customer service has been very got at answering all of my questions.

4 years ago

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Dehnna

The fall alert worked. It goes off and detect any kind of fall motion.

4 years ago

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Jo Carr Minneapolis, MN

They have been easy to work with and answered my questions promptly.

4 years ago

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Thomas

They have been very efficient I only used once and ambulance came quick

4 years ago

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dawn reo Tesuque, NM

system is easy to use; friendly service ; would highly recommend

4 years ago

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Holly

Excellent customer service, versatile buttons for home.and away

4 years ago

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Bill Fry

MobileHelp could not be better except for maybe just a lower price.

4 years ago

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Verified Customer

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Clara Hicks Austinville, VA

Fall button a little too sensitive all on all I feel a lot safer now that I have mobile help.

4 years ago

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Verified Customer

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Georgia Caruso Corona, CA

easy to use good value for the cost feel very safe from a fall when wearing the pendent

4 years ago

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Verified Customer

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Brenda DeGraff Miami, FL

this alarm goes off by it self, when i call the numbers given to me, I am transferred every where and I have a clerk who obviously hates his job,

4 years ago

Reply from MobileHelp

Hi Brenda! We are sorry to hear about your experience. We have created a ticket for Technical Support to reach out to you. We look forward to speaking to you!

May. 7th, 2019

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Verified Customer

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Kate

We only just got it. It certainly covers a lot of area, so I guess that's a good thing.

4 years ago

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Verified Customer

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Jean

The device went off by accident and they were very compassionate.

4 years ago

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Anonymous

An excellent value that I would recommend. I trust MobileHelp.

4 years ago

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Diane

Haven't had much experience with it, but I like that I can take it out with me.

4 years ago

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Oliver

I've tested it three or four times and I'm pleased with MobileHelp.

4 years ago

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Deborah

MobileHelp explained everything in a way that was easy to understand.

4 years ago

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Anonymous

The device is too sensitive for me to use. I would recommend it to friends though.

4 years ago

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Anonymous Madelia, MN

The service is very efficient, but I feel like the device is too sensitive.

4 years ago

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Viola Minneapolis, MN

I wear the pendant around my neck and I forget that it is even there.

4 years ago

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Elinor Saugerties, NY

The people on the phone are wonderful. They act very professionally.

4 years ago

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Debra Butler, IN

I like it because it is quicker than any other system I have used.

4 years ago

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Sandra Leesburg, GA

I like that the device is convenient to wear. It has a reasonable price.

4 years ago

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Robert Flowery Branch, GA

I had to use the device one time and help was at my door within 10 minutes.

4 years ago

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Anonymous Amarillo, TX

It is very easy to use and is versatile. The people on the phone are very nice.

4 years ago

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Jack Central City, NE

I love that I can take it with me wherever I want and it will work for me.

4 years ago

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June Milledgeville, IL

Everything works great, but the button is way too sensitive.

4 years ago

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Ladonna Gaston, OR

They didn't fully explain to me how to use the equipment, but it works well.

4 years ago

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C

The people I spoke to on the phone were very nice and helpful.

4 years ago

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Anonymous Delray Beach, FL

When I had a problem, customer service immediately rectified it.

5 years ago

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Maryann

They come immediately. It is very simple, trustworthy, and good.

5 years ago

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Alfred Hickory, NC

Tested it a couple of times and I like everything about it so far.

5 years ago