MediPendant is a product of Medical Alarm Concepts (MAC), which was created in 2009. The company's management team has over 30 years combined experience in the PERS (personal emergency response systems) industry. Currently, the MediPendant is in use by thousands of satisfied customers. Nevin Jenkins is one of the big brains behind MediPendant. He was the original inventor of the personal alert technology and is still recognized as one of the pioneers in the field. He won the best invention of the year campaign, beating out many of the leading electronics companies that work in the personal alert industry. His companies and holdings own over 20 patents on various technologies related to personal alerts and senior citizen care.
MediPendant differs from most medical alert/alarm systems because it allows the user to speak and listen to the operator directly through the pendant. Most systems' base unit is the sole interface that connects the pendant or watch with emergency responders. These base units can be two-way speakers, allowing the person to talk with responders throughout the house. MediPendant eliminates the middle man. This makes the system very simple with just a pendant to wear and use with the pressing of a button. There is a base unit, which has a unique feature called a "No phone line" adapter that allows the system to work with or without a home phone.
The system offers the following benefits to its members:
There is concern about the product's VoIP capabilities, meaning that a client might need to switch over to the cellular system if any Internet downtime was experienced.
A few additional things customers may need to know is as follows:
Also, our Team couldn't find any information about false alarms. While it is common for false alarms to happen with any system, false alarm information is important for determining the efficacy of a product that is being used for fall alerts. The automatic test features of the system don't describe whether or not the product has the ability to run self-diagnostics. The client routinely has to perform test checks on the system, connectivity, and battery to make sure that the system is in good and working order.
Another concern is that customers have complained that the setup is sometimes a little bit complicated because the client has to run their phone through the machine. The color-coding is helpful, but too many wires and attachments mean that the setup process becomes more complicated.
MediPendant's two-way speaker pendant and no-phone adapter offer a superior solution to current Personal Emergency Response System issues, giving customers more flexibility. The pricing is on the lower side of what systems like these typically cost and there are no additional fees such as equipment or return fees-which lightens the financial burden for seniors and their families. The flexibility of MediPendant makes it easy for a client to take their emergency service with them, using DSL, VoIP or a cellular connection, meaning that the client doesn't have to notify a contact center in advance of travel. The MediPendant system is a viable option worth exploring.
Sally F Syracuse, NY
4 years ago
6 years ago
Albert Polis Havertown, PA
6 years ago
Amy Warminster, PA
8 years ago
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