MediPendant is a product of Medical Alarm Concepts (MAC), which was created in 2009. The company's management team has over 30 years combined experience in the PERS (personal emergency response systems) industry. Currently, the MediPendant is in use by thousands of satisfied customers. Nevin Jenkins is one of the big brains behind MediPendant. He was the original inventor of the personal alert technology and is still recognized as one of the pioneers in the field. He won the best invention of the year campaign, beating out many of the leading electronics companies that work in the personal alert industry. His companies and holdings own over 20 patents on various technologies related to personal alerts and senior citizen care.
MediPendant differs from most medical alert/alarm systems because it allows the user to speak and listen to the operator directly through the pendant. Most systems' base unit is the sole interface that connects the pendant or watch with emergency responders. These base units can be two-way speakers, allowing the person to talk with responders throughout the house. MediPendant eliminates the middle man. This makes the system very simple with just a pendant to wear and use with the pressing of a button. There is a base unit, which has a unique feature called a "No phone line" adapter that allows the system to work with or without a home phone.
The system offers the following benefits to its members:
There is concern about the product's VoIP capabilities, meaning that a client might need to switch over to the cellular system if any Internet downtime was experienced.
A few additional things customers may need to know is as follows:
Also, our Team couldn't find any information about false alarms. While it is common for false alarms to happen with any system, false alarm information is important for determining the efficacy of a product that is being used for fall alerts. The automatic test features of the system don't describe whether or not the product has the ability to run self-diagnostics. The client routinely has to perform test checks on the system, connectivity, and battery to make sure that the system is in good and working order.
Another concern is that customers have complained that the setup is sometimes a little bit complicated because the client has to run their phone through the machine. The color-coding is helpful, but too many wires and attachments mean that the setup process becomes more complicated.
I had the MediPendant for my parents. It was hard to get them to test it or to even think that they needed it. But the first time that my dad fell in his bathroom & mom couldn't get him up - it worked great! She was able to stay with him and the operator stayed on the line with her until help arrived. They had no problem using it after that. There was also the time that mom was sick & didn't know if she needed to go to the hospital right then, the alarm operator was able to call me and conference me in. I spoke to my mom right over the pendant. When we decided that she needed an ambulance, the operator was still on the line to do the dispatch for us. It worked great for them! It is a bit heavier than some of the other alarms, but not having my folks need to yell across the house (usually with the TV blaring!) was a great benefit. My mom put it in her pocket all the time, but it came with a lanyard, a wrist thing, and a clip for her pocket. Not needing to charge it every day was great too. Mom wouldn't remember to do that with her cell phone, so it was always dead. I would recommend this to most people. I know that it isn't for everyone, but I hope that people will try it before just looking at the size and rejecting it. It was well worth it for our family. At one point the battery in the base unit "blew up" but they sent a replacement right away. The customer service was great. And the pricing was at or lower than the others that I looked into. No need to have someone install it, very easy to set up and use.
After visiting the website I decided to read the review and it brought with it a warmth of security which is important to me since I live alone without family, but I have such wonderful friends,but even without them,MEDIPENDANT IS anyways there and rest assured, It will never leave you down,and it takes I only please
While my dad was alive we were so happy to have the Medipendant. Being a little hard of hearing he had no trouble hearing through the pendant. We had the pendant for over six years and the price never went up. After dad passed away we returned the pendant and received a refund for the seven months we paid for but was not going to use.
Bought one for my mom, it works great, and she loves it!! Peace of mind for our family, finally!!