Name: Medical Guardian
Rating: 4.4

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Verified Customer

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Cindy Sarasota, FL

Quick response to calls or safety button

3 years ago

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Ken Poland, ME

Good product and reliability...fast service.....

3 years ago

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Alan Crawford Laurens, SC

They offer reliable, prompt and courteous service.

3 years ago

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Lea Ann Hawk Hughesville, PA

Works great. Easy process. Explained well by staff.

3 years ago

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Donald Fayetteville, GA

Medical Guardian's customer service was really friendly and did a good job.

3 years ago

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Gene Fontana, CA

It's a little expensive but it does a good job.

3 years ago

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Claire

Does not work with the fall protection. The unit does not activate upon falling down

3 years ago Edited January 10, 2024

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Verified Customer

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Diane M Basking Ridge, NJ

I've tested it and I've always had a quick response.

3 years ago

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Peggy Ocala, FL

It's easy to use, I keep it around my neck in case I fall.

3 years ago

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Rex Pierce City, MO

The representative was helpful and polite.

3 years ago

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Mary Lou Mayes Petaluma, CA

answered promptly when I pushed the button by mistake

3 years ago

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Louise Somerset, NJ

Prompt response when pressing hte button

3 years ago

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Karen Sterling Heights, MI

Quick to answer and show genuine concern

3 years ago

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Judy Henderson, NV

they are helpful answer all my questions

3 years ago

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Kathy Twombly Essex Junction, VT

Ease of getting started and customer service

3 years ago

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Dianne Nicholson La Grange, KY

Charges quickly. I feel very secure wearing this

3 years ago

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Dana Johnstown, PA

Really good system and price great people to work with

3 years ago

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Elaine Southbury, CT

I like that it was easy to set up and that it is a pedant.

3 years ago

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Anonymous Troy, MI

I like that my medical security device works anywhere.

3 years ago

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Robert Raleigh, NC

The size is not too big and the response is immediate.

3 years ago

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Pamela Stuart, FL

Light weight around my neck. Replied not immediately but rather quickly.

3 years ago

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David Neillsville, WI

When I need it, it’s there. It stays charged well.

3 years ago

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Irene Parsons South Point, OH

the pricing is high and can not pay monthly so it is hard for people on fixed income which we are

3 years ago

Reply from Medical Guardian

Greetings and thanks for the review. We appreciate the feedback, and if you'd like to discuss our lower cost options then please reach out to us at 1-800-313-1191. Thanks again for the review and have the great day!

Mar. 1st, 2021

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Verified Customer

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Elizabeth Corning, CA

They answer immediately and are genuinely concerned

3 years ago

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Lynnette Milaca, MN

Because of customer service, quality and features of device

3 years ago

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Anne Smart Shawnee Mission, KS

They are competent and professional when I check in.

3 years ago

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Gail Marcquenski Trevor, WI

Great service, easy to set up and great value

3 years ago

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Karen Brookfield, CT

Very easy to deal with and easy to set up

3 years ago

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Nancy Maurer San Antonio, TX

Worked well the couple of times she called for help.

3 years ago

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Candy Dallas, TX

They have been exceptional with their customer service

3 years ago

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John Haworth Muskogee, OK

Medical Guardian is a responsive, professional company.

3 years ago

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Kathy Allen, TX

Ease of customer service. The device is light weight

3 years ago

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BRUCE Iowa Falls, IA

CUSTOMER SERVICE- ASKED FOR DETAILED INVOICE AND NEVER RECEIVED AFTER SEVERAL REQUESTS

3 years ago

Reply from Medical Guardian

We are sorry to hear that you found your experience to be less than satisfactory. Please reply to the following private message with your contact details so we can better assist you. Thanks for the review, and have a great day!

Feb. 23rd, 2021

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Verified Customer

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Ed Binder Lititz, PA

Easy to use, customer service is responsive

3 years ago

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Ken Saint Cloud, FL

They are scam artists. Attempts to cancel service were met with incompetent agents, lies, and demands for more money a year after my sister died.

3 years ago

Reply from Medical Guardian

Greetings and thanks for your review. We are sorry that you found your experience to be less than satisfactory. Please respond to the following private message to provide your information so we can investigate your experience. Thanks, and have a great day!

Feb. 18th, 2021

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Verified Customer

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Thomas Flossmoor, IL

We tested our device and it worked.

3 years ago

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Sheldon Woodland Hills, CA

Their device is very convenient and reliable.

3 years ago

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Frank Albany Wilmington, DE

Instant response! Cost, personnel, knowledge and pleasant.

3 years ago

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Robin kovat Brooklyn, NY

Very responsive and easy to use Responsive

3 years ago

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Susan Kaiser Sarasota, FL

They answer quickly and calmly resolve your problem

3 years ago

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Connie Manarchy Normal, IL

It‚Äôs working well. Very satisfied so far.

3 years ago

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Robert Austin, TX

I don't like wearing their device all the time. We've tested it and it worked.

3 years ago

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Margaret Palm Coast, FL

I like the way the device is like a watch. I tested it and it works fine.

3 years ago

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Cherie Albuquerque, NM

I tested my device and they responded quickly. They know how to help you.

3 years ago

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Robert

I like that I have medical guardian. It works fine when I test it.

3 years ago

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Anonymous Sour Lake, TX

I fell one time and I used it to call someone. It’s security for me.

3 years ago

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Tom Rocky Mount, NC

The product and customer service is straightforward

3 years ago

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Judy Rice Corbin, KY

Very friendly and answered all my questions

3 years ago

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Richard Mayer Bothell, WA

They have been completely responsive and helpful to me.

3 years ago

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Betty Robertson Soddy-Daisy, TN

Everyone has been very helpful and product easy to set up

3 years ago