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3.8
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Author: Kaitlyn Short
Live Life Alarms offers a mobile alert device that can be worn as a pendant or watch and operates on 3G cellular networks throughout the USA and Canada. With the device, you can program up to five emergency contacts, including 911. The device is showerproof, GPS enabled, has built-in automatic fall detection, and is equipped with two-way, hands-free voice communication.
Live Life Alarm medical alert systems are very untraditional. It doesn't have a base station, monthly fee, emergency response personnel, or monitoring center—instead, the emergency button contacts five pre-programmed contacts of your choosing.
Impressively, Live Life Alarms doesn't charge a monthly monitoring fee for its services. Instead, consumers pay $9 every three months for 200 minutes of calls and texts, which is one of the least expensive plans in the industry. Live Life Alarms allows its mobile alert systems to be monitored by up to five family members or friends, and 911 can be input as an emergency contact.
Live Life Alarms does not charge an activation fee, putting the company in the upper echelon of medical alert companies. Further, the company does not require any contract, which provides the customer with more freedom because they can cancel at any time.
Live Life Alarms' device allows the user to select five contacts who will be alerted via text message or call if the SOS button is activated. This allows the wearer to feel secure knowing that their closest relatives and friends know where they are in the event of a fall. The device is enabled for two-way communication, so the wearer can talk to the emergency contacts through the device regardless of where they are.
With Live Life Alarms' built-in GPS capabilities from the AT&T network, the device can operate nearly anywhere in the USA. The mobile system sends the exact location of the wearer to contacts through a text message when the SOS button is pressed. Additionally, the device is enabled with geo-fence capabilities, so an alert will be sent to emergency contacts when the wearer leaves their designated area, which is a great feature for wearers who suffer from conditions such as dementia or Alzheimers.
The Live Life Alarm button comes equipped with fall detection that will cause the button to buzz for twenty seconds when triggered. If the fall detection pendant goes off and no fall has been experienced, the wearer has 20 seconds to deactivate the alert before the device sends an emergency message to each of the designated contacts.
In addition to no long-term contracts, Live Life Alarms also offers a 14-day no-risk trial. If you change your mind within 14 days after purchasing a medical alert device from Live Life Alarms, the company will refund the majority of your money and cancel your account. (See The Bad section for more details).
Live Life Alarms offers a 12-month warranty on all of its medical alert products. If anything goes wrong with your equipment in the first year of ownership, Live Life Alarms will replace the medical alert device free of charge. This can provide peace of mind to consumers that they won't have to buy an entirely new system if something goes wrong within one year. If your medical alert device needs to be repaired or replaced after the 12-month warranty has expired, Live Life Alarms will charge you the cost of labor, parts, and shipping.
Live Life Alarms' states on its website that if any of the following circumstances occur, your warranty will be void:
The biggest downside of Live Life Alarms' medical alerts services is the equipment, delivery, and programming fee. This is a one-time fee of $497, which is relatively steep compared to similar fees charged by competitors. However, this cost may be worth it to some customers who prefer a hefty one-time fee over a recurring monthly monitoring fee.
Although Live Life Alarms offers a 14-day money-back guarantee, the company does not refund you 100% of your money paid. Live Life Alarms refunds your total amount minus $85: $10.00 for the sim card, $35.00 for the prepaid credit, $15.00 for its postage, $10.00 setup and pre-programming fee, and $15 credit card/PayPal transaction fees.
Live Life Alarms has a low quarterly fee, and the absence of activation fees or long-term contracts should provide peace of mind to many customers. However, the one-time equipment, delivery, and programming fee is higher than most medical alert companies. You will have to decide if a hefty equipment fee is worth it or if it is too high, even with the absence of activation fees and a long-term contract. If you don't want to spend a large sum of money up front, we suggest looking into other top-rated medical alert companies that don't require a large equipment fee for their medical alert systems. Read Live Life Alarms reviews below to see what current and past customers have to say.
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