Lifeline4Less is a medical alert company dedicated to serving the needs of seniors in Southern California. The company was established in 1989 and has been going strong ever since. Under the direction of parent company Phillips Lifeline, Lifeline4Less has helped more than 6 million customers stay safe and receive much-needed help in emergencies and other concerning medical situations.
Lifeline4Less touts a service that does not require a long-term contract and does not assess surprise fees. The medical alert system has competitive pricing and works effectively and in an easy-to-use process.The company’s system does come with different styles of help buttons but does not have a fall detection device.
- No contracts
- Variety of pendants
Usually, getting locked into a long-term commitment isn’t appealing for customers. Such is the case with medical alert companies. And with Lifeline4Less, you won’t have to worry about any obligations to use the products for a long period of time. This is because to become a Lifeline4Less, you won’t be forced to sign a long-term contract. Provided you use the system for at least two months, you can quit using the devices anytime after with no questions asked. This gives you the freedom and flexibility to find a solution that works best for you without having to wait a couple of years until you have satisfied your contract.
Variety of Pendants
For convenience, Lifeline4Less has wearable pendants for users to have easy access to summon help. Better yet, these pendants come in different styles to match your preferences and comfort. You can select a device to wear around your wrist, belt or neck. They are made to look like jewelry, so you never have to be embarrassed about wearing them.
Pricing for the Lifeline4Less equipment is competitive with other companies in the industry. You can have your device for as little as $29.95 (unverified) a month.
- Fall detection not included in regular package
- Lack of warranty info
Fall Detection Not Included in Regular Package
If you won’t be able to live without a fall detection device, you might have to search for a different provider, because Lifeline4Less doesn’t include this important feature in its basic package. Even if you get the more advanced package that does include fall detection, the company acknowledges that it doesn’t detect all falls. This is a significant drawback to the company, as fall detectors can be valuable in helping users who fall and are unable to use their medical alert device to call for help. In the event a user falls and is incapacitated, the fall detection device senses the fall and gets help to you. Without this device, users are vulnerable.
Lack of Warranty Info
Isn’t it nice to own a product you know comes with a warranty on parts and labor? Isn’t it comforting to know that if something breaks or stops working properly that in a certain time frame you can get it repaired at no cost? Lifeline4Less mentions nothing about product warranties. Call customer service to see what the company’s policy is for its warranties.
Frequently Asked Questions
How does a medical alert service work?
With the Lifeline4Less medical alert system you wear pendant on your wrist, around your neck or on your belt. When trouble occurs, simply push the alert button on your pendant, and it will send a signal to your main unit in your home. A trained responder in the call center will then answer and communicate with you through two-way speakers. The right help will then be expeditiously sent.
Where does Lifeline4Less offer services?
Lifeline4Less operates in and serves seniors in Southern California.
Are there any staff members who are medically trained with Lifeline4Less?
Yes, staff members at the response center are trained to use the service and how to respond to the emergencies you may have.
Does the device include two-way communication?
Yes, the receiver does allow for two-way communication between you and the trained operator.
Can two or more people be included at the same location?
Yes, two or more people can have a medical alert device within the same household.
Does the device need to be plugged into a phone jack?
No, Lifeline4Less’s system has a wireless option.
Lifeline4Less is so sure you’ll love the service it provides that it doesn’t require that you sign a long-term contract. You simply order the product and pay for it each month you use it. If, for any reason, you are dissatisfied with the equipment, you may stop using it.
“In no way does this summation strive to compensate for reading the actual terms of service or contract provided by this company. We are providing this information to allow consumers to see the points of the contract that we believe you should be aware of. Please refer to the company’s terms of service or contract document to see the full details.”
There is nothing on the Lifeline4Less website that indicates the company warranties any of its devices or systems. Call the company’s customer service to learn more about this topic.
All Lifeline4Less equipment is approved by the Federal Drug Administration as Class II Medical Equipment. This level of certification adds further credence to the viability and trustworthiness of the company’s equipment and systems.
Lifeline4Less offers a landline option and cellular-based system. You choose which one makes the most sense for you or your loved one.
For $29.95 (unverified) a month, you can have the peace of mind in knowing that with the click of a button, help can come to you in case of a slip, a fall or any other medical emergency or issue. After a $25 (unverified) installation, your system will be up and running, ready for use. You’ll also get a free lock box. Payment help is available for low-income customers who quality.
This package is a little more: $44.95 (unverified) a month. It works in the same way as the HomeSafe System but includes the fall detection device. You’ll also get a free lockbox with this package. However, low-income customers are not eligible for payment help.