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Life Protect 24/7

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378 User Reviews

6.1

Overall Score

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Autry Freeman

Jeff was great, he took care of a special circumstance for me with no hesitation !

4 years ago

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Linda Taylor Lady Lake, FL

Korinda was very helpful and pleasant, great personality enjoyed talking with her

4 years ago

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Carol Williams

I had s question on my billing. The service was great. Thank you Terry for excellent service.

4 years ago

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John Otis

JoAnn was a splendid resource person in helping to fine tune my disabled brother's service.

4 years ago

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Cynthia Lee Cedar Rapids, IA

Jeff helped me activate my life alert today. He was extremely helpful and polite.

4 years ago

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Stacie isonhood Jackson, MS

The personality of the individual on the other line was warm and a joy to speak with.

4 years ago

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Elise LaRocque

Very easy to make changes in our billing, and checks on the location of service. Very professional.

4 years ago

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Verda Eugene, OR

I had a question about charging device. All was explained and now I do understand.

4 years ago

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Rachel Taylor

Shayla was very kind respectful and very helpful to me . Thank you very much Shayla

4 years ago

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Ynosencia Monterey Park, CA

Brian was very polite and understanding of my problems, Great Job Have a wonderful day.

4 years ago

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Yvonne Olsen

The service I received was excellent the customer service representative christy was a big help

4 years ago

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Carmen Church Long Beach, CA

Joya helped me with my questions about the device and my intention to cancel , She was awesome .

4 years ago

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Lella Wilson

Ms . K, was very knowledgeable , patient and kind. Need more people like her.Think You

4 years ago

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Judy hustad

I called to cancel because of my mother Betty's death. Corrida was very polite and helpful.

4 years ago

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Al Hall

we are very happy with your fast service assisting our needs thank al hall Dorothy and al Hall

4 years ago

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John Hosley

Service was great and she Pleasant to talk to she answer all my question her name was Shannon

4 years ago

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Barbara Williams Bend, OR

Shannon was very helpful, polite and easy to speak with regarding the Med Alert device.

4 years ago

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jim Gibsonburg, OH

jeffery was great, answered all my question, was calling to get info. for a freind.

4 years ago

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Jennifer Santelli Brooklyn, NY

Korinda Was great wonderful n easy to get through a she was a super nice Cust. Service rep

4 years ago

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Lisa Kansas City, MO

I needed to transfer my device to my neighbor and JoAnn was great in helping us do that.

4 years ago

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John Cooper Tampa, FL

Quick response and very professional. Seemed to know that I had just received my unit.

4 years ago

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Richard Carlson MI

It took a couple of calls and some waiting on hold, but the issue was resolved to my satisfaction. Thank-you

4 years ago

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Clyde List Sherwood, OR

Shanna was friendly, alert, and well informed. All of my questions were answered.

4 years ago

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Tina M Wilks Ennis, TX

Imfomative & confirmed UPS was bringing my return shipping label & it had already been sent out 2 days ago

4 years ago

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Virginia M. Limon San Antonio, TX

Joya was very professional and very helpful. I really appreciate her help. Thank you

4 years ago

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GRACE HUNTER Golden Valley, AZ

Wanda was very helpful and very professional. she is an asset to your company. Keep her..

4 years ago

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Diane F williams

I received excellent customer service. Shannon was very helpful and profesional.

4 years ago

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Jonnitta Peevy

The customer service rep was very friendly and professional and helpful. Great job!

4 years ago

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Robert M Encinias

Yes is a great help to me and she did a great job and I'm very happy with her service.

4 years ago

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Dale Leslie Ann Arbor, MI

Life Protect clicked in when I apparently entered a wrong digit when calling my credit card provider. I should have guessed it was not a service of the credit card provider. Beware!

5 years ago

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robeert estep Belpre, OH

joya was very helpful about your product it was a joy to talk to her

3 years ago

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Linda Palmer Daphne, AL

Denzel was very professional and courteous. He helped solve my problem quickly.

3 years ago

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Prof. James E. Kutz Alexandria, VA

Very nice personnel. My questions and request was handled professionally.

3 years ago

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doris henderson Birmingham, AL

the agent was very quick to resolve my concern. the wait time was near to none.

3 years ago

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Denise Antioch, CA

Great professional customer service. Answered all my questions clearly

3 years ago

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Wilburn L Welsh Jr Louisville, KY

She was very nice and helpful in telling me about what I was getting.

3 years ago

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Linda Park Modesto, CA

No problem everything explained well and Cory was very professional and kind.

3 years ago

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Lillie Glenn Raleigh, NC

She was very polite and willing to help me with my questions

3 years ago

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Gale Adams Coal Valley, IL

All of your staff are great to work with no problem on my part

3 years ago

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Lorna Hill Sanford, MI

Wasn't on the phone long, but Kymberlee was very pleasant to talk to.

3 years ago

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Cheri Wager Sycamore, IL

I called to update my account & was pleased with the outcome.

3 years ago

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Kathy Hathaway Walla Walla, WA

Life Alert is always there what is a touch of a button I really like Life Alert

3 years ago

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Bettie Timmons Columbus, OH

Our experience with Allison was great. It shows that she enjoys her job!

3 years ago

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Vera Thompson

Rep was very helpful, and Courteous! Verified what I needed to know!

4 years ago

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Nancyjo Wolfe

I have talked to Charles acouple times and he was very helpful and friendly

4 years ago

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Joseph Gilchrist

Iife protect help my mom several times and contact me and my brothers in a very short time

4 years ago

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Carolyn Lilly Hurricane, WV

It's just not right for me. I have to have someone with me at all times due to dizziness and fainting spells and I don't have any time at all to push a button.

4 years ago

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Richard Turner

Jo Ann was very helpful in explaining how the system works. Very knowledgeable.

4 years ago

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Douglas Holten

Porsha. Was very nice and plseant to talk with I'd rate her very hook high

4 years ago

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Pat Robinson

I spoke with Shala about reconfiguring the responders . She was very helpful.

4 years ago

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