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Life Protect 24/7

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378 User Reviews

6.1

Overall Score

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Lori Lori A El Paso, TX

My mother ordered this last week when she was watching television. She already has 2 other systems that we pay for and simply forgot! Life Protect was really rude when I called and explained the situation. They kept trying to convince us not to cancel; but were ugly when I said "no." They refused to send me a packing label (box not opened) and hung up on me!

6 years ago

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John Brenner Tujunga, CA

On 8-5-2020 I received a robocall and played along until I was transferred to a rep from Life Protect who told me their website was https://lifeprotect247.com/ These RoboCall tactics are terrible and prey upon the elderly. STAY AWAY!

1 year ago

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Alfred lanning Laurel, MD

I have a problem with the size of the pendant. In the summer time when I wear a tee shirt it will look like iv got a bone coming thru,

2 years ago

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ANB Frankfort, IL

Dialed number by accident. Attempted to confirm number number so I wouldn't call it back however became interested in service after greeting. Before I could get more information representative...Jess, Jessica, Justine HUNG UP THE PHONE ON ME MID-SENTENCE!!! Great introduction to future customer service. Nice job!!!

2 years ago

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June Albion, NY

When I first received Life product made and a trst call and was very pleased with Rachel. She was wonderful!

2 years ago

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MaryJo Hanes Omaha, NE

I am very pleased with Life Protect 24/7, the equipment, the professionals -- everything... Maryjo Hanes

3 years ago

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ROBERT GINGRAS

Kristi was very helpful and informative, she handled all my needs quickly and professionally. Thank you so much.

3 years ago

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Dave H Lugoff, SC

Courtney was was cordial, concerned, and very helpful. She was knowledgeable and expited a solution to my issues.

3 years ago

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J Shachmut

Denzel was very professional and easy to speak with. He helped me by updating my address after my recent move.

3 years ago

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Carolyn Bobb Houston, TX

I spoke with JoAnn and was very pleased with the service she provided. All questions were answered to my satisfaction.

3 years ago

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Pamela Holden Phoenix, AZ

I did have it supposably for 3 months but the last month it wasn't working so I sent it back and I'm waiting on my Visa gift card I do miss having it but I'm unhappy about not having it don't know why it stopped working but it did and I wasn't treated very nice

3 years ago

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Janie Jamison Wilmington, DE

We have not had to use it yet but customer service has made things simple in explaining how it works.

3 years ago

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Roe Davis Antioch, TN

We have received great service from Life Protect. anytime needed they have been able to help immediately. Yes

3 years ago

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Rhonda Sharp Buford, GA

Jo Ann was so very helpful and informative with this process. Also a delightful person to chat with!!

3 years ago

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SUE E HARRISON Roanoke, VA

Your customer care person Jo Ann was very helpful answering my questions. Enjoyed talking with her Sue Harrison

3 years ago

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ROBERT G. MCALPIN

We have had no need to use your medical alert service yet. Dealing on other maters has been very good.

3 years ago

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Mary Rice Brunswick, GA

I just received my unit, but was impressed when I called to test it. Jo-Ann was very helpful and encouraging.

3 years ago

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Donna C Wilkes Woodland Hills, CA

Denzel was very courteous and took the time to explain things I needed clarification on and I now feel confident in using LifeProtect.

3 years ago

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Lynn Smith Lancaster, PA

I inquired about cancelling my service. Beth provided excellent help, and answered all my questions

3 years ago

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Annette Milwaukee, WI

I talk with a customer service. I ordered life protect 24/7: in December. I had not seen anything. Yet. Taking out of my account. And no packet deliver yet. I will be calling my bank. To stop to transfer. TYPE: 8883137236 CO: LIFE PROTECT 39. 99 so so sad.

3 years ago

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Chris Smith

Jo Ann was wonderful! She was pleasant and informed me of the benefits of the service. She was very helpful.

4 years ago

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Thomas Quinn Sr

I went and tried to test my device like they say test every month and all I got was a long tone and a blue light blinked then NOTHING. I'm not a happy camper and now I'm going to send it back. Tried to call the 888 number and they're closed today for the holiday. What the @@@@

4 years ago

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Mary Weagley

Terry was very polite and accommodating. I wish everyone dealing with the public would be so nice and understanding!

4 years ago

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Helene Cazeault Cumberland, RI

She was very helpful on my question that I asked her about the product that I am wearing. Thank you very much.

4 years ago

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Karen Kampschaefer

Wanda was so helpful. She took the time to listen to me, and answer all of my questions. She was very informative, and friendly as well.

4 years ago

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Teresa Pulliam

Spoke with JoAnn as my grandmother wanted to cancel the order. Customer service was not a bad experience at all!

4 years ago

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Rob Plano, TX

Shannon resolved my billing issue and verified payment quickly, and she was very friendly and helpful.

4 years ago

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Robin McDonald Jackson, MO

I was going to cancel my membership due to financial problems but you were sincerely concerned and helped me

4 years ago

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James C Matthews

The lady on the phone was courteous, knowledgeable and helpful. All my questions were answered and a bit more too.

4 years ago

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herman bishop Grapevine, TX

I forgot when my payment was due but Brian was glad to let me know the date and to accommodate me on it!!

4 years ago

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Kathleen Osborne

The representative was very knowledgable and helpful in all areas - very pleasant not rushing during the call. Thank You Ms.Osborne

4 years ago

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Patricia Watson

Was going to have to cancel order because of money and she rescheduled my payment for me. Very helpful.

4 years ago

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Audrey B Conner Virginia Beach, VA

Shannon explained fully all the misconceptions I was told, couldn't have been more helpful and friendly.

4 years ago

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Patricia Ann Earp

I wear the watch. My first month. The watch is comfortable to wear. No medical alert needed right now.

4 years ago

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Michelle New York, NY

I did not want to give these embezzlement schemers any stars... Lied to... Price gouging... They should be shut down. Biggest mistake I made while moving was going with this company. Never again.

2 years ago

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Leeandra Norsworthy Cushing, TX

She was very professional and courteous. She addressed all questions and concerns.

3 years ago

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Johnny Hickory, NC

She was great, handled my problem and a very quick matter and was very pleasant to talk to.

3 years ago

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JFIRBYJR Las Vegas, NV

This would have been 5 stars only if your follow up with an email had happened when your customer service had emailed me on 05/09/18 .

3 years ago

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WILLIAM

Eric was prompt helpful and courteous and respectful-not all that common in today's world.

3 years ago

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Jackie Baudo Lady Lake, FL

Hanna was very professional and understanding. Great customer service, an asset to your company!

3 years ago

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David Phoenix, AZ

Representative was very professional and friendly answered my questions very quickly

3 years ago

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Pam Carlson Tomball, TX

Jo-Ann was very professional, knowledgeable, polite, accommodating and handled my issue perfectly.

3 years ago

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Meyonna Rainey York, SC

The best product you could ever purchase. For yourself, a friend or a family member.

3 years ago

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Mary Wood Roland, AR

She was very sweet, knowledgeable and helpful. She knew what she was doing. Great job!

3 years ago

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Claudine E Bridgeforth Chicago, IL

I fell so much safer with this service that I'm going out more and I'll tell more people about this

3 years ago

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Edward E Robinson

The easiest and most satisfying experience I've had with a device that possibly may save my life

4 years ago

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Pat Cincinnati, OH

Agent, Jo Ann, was professional, and kind. She was clear in responses to my inquiries.

4 years ago

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Bob Spooner Enid, OK

Porscha was great, she went all out to see that we got what we were looking for at a good price.

4 years ago

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Susan Leininger

Jo Ann was wonderful. She addressed my concerns and helped find a workable solution.

4 years ago

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Marianne Brannan Albany, NY

Korinda was very friendly and helpful, leaving me satisfied that my questions were answered.

4 years ago

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