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HelpButton

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LAST UPDATED: March 23rd, 2020

HelpButton is accredited with a TMA certification and is backed by a UL-listed monitoring center. The company strives to create innovative products to keep you and your loved ones safe and independent.

With a 30-day money-back guarantee, free shipping, and no-cost activation, HelpButton is a competitive medical alert company on the market. You can find out more about the company in The Good, The Bad, and The Bottom Line sections below.

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The Good

  • Battery Life
  • Waterproof Equipment
  • Flash Response
  • Multiple Features
  • Special Offers

Battery Life

HelpButton’s medical alert device has a five-day battery life. For many medical alert companies on the market, medical alert batteries typically only last for 24 hours. With HelpButton’s device, you don’t have to worry about charging it every day.

Waterproof Equipment

HelpButton’s medical alert device is waterproof, so you can wear it in the shower and other water-prone areas. This is convenient for consumers who don’t want to bother with the hassle of taking the device on and off, especially if they want to have protection at all times.

Flash Response

When you trigger your medical alert device, HelpButton will answer your call within seconds. The average response time is 20 seconds. Quick response time is a necessity for medical alert companies, so it’s comforting to know HelpButton makes this a priority.

HelpButton’s monitoring center is also UL-listed and TMA certified to ensure its care specialists are highly trained and are always ready to assist you.

Multiple Features

HelpButton’s medical alert packages have multiple options and features to choose from. Monthly monitoring plans start at $29.95, and packages can include the following:

  • In-home protection
  • On-the-go protection
  • GPS tracking
  • Enhanced Wi-Fi location
  • Embedded speakerphone and microphone
  • Easy device locate

Special Offers

HelpButton is currently offering free shipping and a 30-day money-back guarantee on all of its products and services. The company also does not charge for activation.

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The Bad

  • Limited Pricing and Plan Information
  • No Online Ordering

Limited Pricing and Plan Information

HelpButton states on its website that its medical alert plans start at $29.95 per month. However, beyond that and a few other plan details that we note above, HelpButton does not list specific packages and their pricing. This makes it difficult to compare its packages to other medical alert companies on the market.

No Online Ordering

HelpButton has two options available for ordering its services. You can call and speak to a HelpButton consultant, or you can complete a form online, and HelpButton will reach out to you to complete your order. Because you provide your phone number as well as your email, it is unclear if HelpButton will contact you by phone, email, or both.

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The Bottom Line

HelpButton is a medical alert provider that offers competitive response times, affordable pricing, and quality equipment. The company’s downsides are that you cannot access specific pricing and plan information on its website, and you are unable to order HelpButton’s services online.

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