Even though Habitec Security is a security company, they also do really well with personal alert systems. Habitec offers three primary products for their customers, which are included later in this review.
Habitec security was founded in 1971 and has been in the personal alert business for over 20 years. They operate their own monitoring system, while many other personal alert services outsource their monitoring service to call centers. In the last several years, Habitec has grown to over 90 employees and is one of the 50 largest security providers in the United States.
One of the nice things about Habitec is the lack of a contract for their medical alert services. This makes their company platform very transparent.
Habitec also controls their own monitoring station. Located at the company's headquarters in Northwestern Ohio, the UI trained operators are trained to help clients manage their emergency needs easily.
Habitec Security offers one of the best personal alert systems in the industry. Their three products and services were designed to fit different needs. These three services include the following:
The water-resistant feature of the pendant is important, making sure that the person still has access to monitoring services while they are in the shower. Another great feature is the mobile unit's volume knob, allowing the client to hear the monitoring service speaker clearly.
There are some concerns about Habitec Security's Security Special product. The handset and base unit looked very similar to the base units that were used by Acadian On Call. The service was about the same in price as Acadian on Call, so it begs the question- What is the difference? When comparing the two companies, a client might be more inclined to use Acadian On Call because Acadian is also historically an ambulance service company, whereas Habitec Security focuses on Home Security.
Another concern was with the differences between the Medical Alert System and the Security Special. The medical alert with fall detector has some features that the Security Special does not. Both products should feature the same fall detector features. The 60 degree angle detection offered by the Medical Alert System helps a client if they are in a condition where they cannot speak and have fallen. However, the Medical Alert does not have two-way voice functionality contained within the pendant or fall detector. The Security Special may be a better fit for those who are still able to move in and around their home easily, whereas the Medical Alert may be for someone who stays primarily indoors.
Very timely and always accurate Very patient and always reach someone. Very helpful service Reps and installers