Family First Alert is a family owned and operated business. The company began as a need for a family member and desiring a no contract option in the medical monitoring community. Family First Alert was founded in 2004, and in 2014 home security and automation was added to their service repertoire. Services can be bundled to save customers cash. No contracts are tied to their services.
- No Contract
- Bundle Service
Family First Alert takes pride in offering services without the need to have customers sign a binding contract.
If comparing to other medical monitoring companies, Family First Alert is reasonably priced for either the Belle or In Home pendant. Belle would be about $40 a month (unverified), and the In Home option at about $27 (unverified).
The Belle pendant can be worn in the shower.
Family First Alert gives two options when looking for medical monitoring. The Belle pendant can be taken anywhere for seniors that are on the go, and the In Home pendant can be used at home where it has a 600 feet range.
Family First Alert gives customers the opportunity to bundle services with medical monitoring and their home automation package to lower the costs for both services.
- No Medically Trained Staff
- Lack of Information
No Medically Trained Staff
A specialist with Family First Alert will respond, but you will not be in contact with someone that is medically trained that may be able to assist you until emergency responders arrive.
Lack of Information
There is a major lack of information on their website that is important for consumers to know before making a decision. Some items you may want to look into are: is there an equipment fee, activation fee, a warranty to go with the device, are medical records available to the responder, and will family be alerted when there is an emergency.
The Bottom Line
Family First Alert is a great option to consider when in the market for a medical monitoring device. You will find two choices of pendants depending on which would fit the needs of you or your loved one best- one that is for at home and one that can go anywhere. The only pitfall would be needing to take it upon yourself to get some answers on important aspects of the device and services before moving forward. One more benefit to those searching for medical monitoring and home automation, you would be able to bundle them and save each month.
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