The Eddy is located in northeastern New York and services 22 counties. Begun in 1928 as a small nursing home, the company has grown to provide a full continuum of healthcare to support today's seniors, allowing them to remain independent as long as possible as well as to manage and control their various healthcare needs. EddyHealth Alert is a St. Peter's Health Partner.
Recognizing the benefit of a Personal Emergency Response System (PERS) for seniors wanting to retain their independence, The Eddy has partnered with industry leader, Medical Alert, and offers their equipment and service.
The Eddy's system is simply called "EddyHealth Alert" and offers seniors several industry-standard features such as personal in-home installation, fall detection, mobile alerts, and equipment which can be used with a traditional landline as well as for those without a landline. Customer may order additional services such as medication monitoring and dispenser from The Eddy as well, should the desire.
To order an EddyHealth Alert, customers must live within the company's delivery and installation area, even though the coverage for the systems through Medical Alert is nationwide. The Eddy does not currently show the delivery area, online. After speaking with a customer service agent, the delivery range appears to have an outer limit of approximately one hour or 60 miles from Troy, New York. The agent was not able to give specifics on the exact area, and could only estimate and state several cities or towns in which they had previously scheduled and performed deliveries.
Unlike most companies, there is an installation charge. Installing the EddyHealth Alert is $30. Some seniors are more comfortable with someone else installing the equipment, but the installation is simple and straightforward, and can easily be done without the need for professional installation.
Customers using EddyHealth Alert provided by Medical Alert can expect to pay a slightly higher monthly price than if they purchased the service directly from Medical Alert.
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4 years ago