Around the Clock Medical Alarms
Is This Your Business?5.0
Author: Kaitlyn Short
Based in Cape Girardeau, Missouri, Around the Clock Medical Alarms has a simple way of helping protect the well-being of senior customers whose medical conditions make it difficult for them to get to the phone and call for help. Founded in 2000, the company provides customers with a panic button, master unit and access to trained responders who will assess need and provide help for the situation. Around the Clock Medical Alarms has three package options, and customers can pay for their item in one of three ways: monthly, quarterly or annually. If you choose to do business with Around the Clock Medical Alarms, you'll love the benefits and peace of mind you'll receive.
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The Good
- No contracts or hidden fees
- Budget-friendly options
- No cancellation penalty
No Contracts or Hidden Fees
When you purchase a good or service, no matter what it is, you want to know how much you'll be paying and how long you'll have to pay for it. This is also the case with medical alarm products. The great news is Around the Clock Medical Alarms does not require contracts. This means you can use the products for as long as you feel it's working for you. Plus, you never have to worry about paying extra fees or getting surprise bills for your service.
Budget-Friendly Options
Not only will you not have the stress of being locked into a contract of having unexpected bills pop up, but Around the Clock Medical Alarms also allows you to choose payment plans that work best for you. When you purchase a system, you can pay per month, every three months or once a year.
No Cancellation Penalty
As long as you keep the system for one month, you don't have to worry about paying any penalties if you wish to cancel your service. If you don't think Around the Clock Medical Alarms is meeting your needs, don't worry. You can stop using it anytime.
The Bad
- Time in business
- No warranty information
- No live chat
Time in Business
Around the Clock Medical Alarms began its business in 2000. Though there are certainly medical alert companies with less experience in the industry, Around the Clock Medical Alarms lags behind many competitors in terms of proven years of serving customer needs. This should cause a little concern. If you are choosing between two companies, and all other features are equal, you'd usually go with the company that has been around longer.
No Warranty Information
When you're using equipment as important as medical alert devices, it's nice to know what happens in the event the product breaks or experiences difficulties. However, the website does not mention if there are warranties on the devices.
No Live Chat
Around the Clock Medical Alarms has excellent customer service. One area in which is should improve is by offering a live chat option on its website. This would ease customers' ability to get in touch with company representatives and find answers to questions and concerns.
The Bottom Line
Around the Clock Medical Alarms hasn't been in business as long as many competitors, but this is one of the few flaws you'll find with the company. When you consider all the positive aspects of the company, it becomes clear that the pros vastly outweigh the few cons. Around the Clock Medical Alarms serves customers across the United States and has three packages and flexible payment options to choose from. Plus, you'll get excellent customer service and never be forced into a long-term commitment with changes in pricing. Around the Clock Medical Alarms is a definite recommend for any senior seeking help with their medical alert needs.
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Phyllis Lewis Cape Girardeau, MO
7 years ago
