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American Senior Safety Agency

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American Senior Safety Agency provides individuals with quality monitoring services at very affordable prices. This company has been listed in AARP's "My Generation" Magazine as a resource for personal alarms and comes with a 30 money back guarantee on all orders.

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The Good

  • Monitoring Centers
  • Plan Options
  • No Contracts

Monitoring Centers

American Senior Safety Agency has been providing medical monitoring for seniors since 1996. American Senior Safety Agency's monitoring centers are open 24 hours per day and 7 days per week, which is the industry standard. However, their agents are all licensed Emergency Medical Dispatchers and speak over 150 languages in the center.

Plan Options

Customers signing up for service may select either a basic or advanced landline system which works with traditional landlines as well as cable or VOIP phone service. For those without a landline, a cellular or mobile plan is available. American Senior Safety Agency 's mobile plan includes GPS for seniors on the go. Coverage is provided by the AT&T network, so one has coverage wherever this network is present and receives a 3G signal.

No Contracts

Subscribers are not required to sign a contract and payment is collected in advance, either monthly, quarterly or annually. One may cancel service at any time and receive a prorated refund for unused services upon return of equipment. American Senior Safety Agency offers a wristband and pendant with the latest technology which is waterproof and detects sudden changes in movement and position, detecting falls.

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The Bad

  • Deposit
  • Equipment Not Fully Water Resistant
  • 3G Mobile Signal

Deposit

While there are many positive features for American Senior Safety Agency, there are a few drawbacks. Ordering the mobile plans requires a deposit of $80, which is considerably higher than most of their competitors' mobile activation costs.

Equipment Not Fully Water Resistant

The fall-detection pendant and wristband, surprisingly is not fully water resistant, which is prohibitive for its use during showering and bathing, a common hazard for falls.

3G Mobile Signal

At present, according to the company, the mobile signal by AT&T is 3G, rather than 4G.

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The Bottom Line

For those looking for coverage for a large home, American Senior Safety Agency covers 1,000 square feet. Their equipment is simple to use and their plans are affordable. The lack of waterproof transmitters is troubling however and those with significant fall risks should carefully weigh the risks and benefits of this drawback. American Senior Safety Agency is recommended for customers who fully understand the limitation of the fall detection plan and equipment.

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