As the name might suggest, Aloha Alarm is based in Honolulu, Hawaii. The company opened its doors and started doing business in 2011, and offers a full range of alarm systems, including home security systems, fire alarms, and medical alert systems. Aloha Alarm aims to provide customers with the feeling of security and independence, even if they have medical needs. The company’s medical alert device will call for help in the event of a fall or other accident. Users can program any phone numbers they wish into the device, including medical responders, family, friends, and neighbors. Users will love the small, lightweight, discreet device as well as its effectiveness. One concern you might encounter is that there is a lack of information on the company’s website about the medical alert device. There also aren’t many options to choose from, and the company lacks the experience of others in the industry.
- 24/7 service
- Simple to use and comfortable to wear
- Trained operators
When you choose to do business with Aloha Alarm, you find a committed partner that provides you or your senior loved ones with the resources to keep them safe. There are some positive aspects of the company that you will love. Here are a few:
Emergencies and accidents can happen anytime, and you can never predict when they will occur. That's why Aloha Alarm has emergency operators standing by in a call center 24 hours a day, seven days a week, 365 days a year. No matter when an emergency occurs, someone will be there for you to render the assistance you need.
Simple to Use and Comfortable to Wear
The device from Aloha Alarm is small and discreet. You can wear it on your neck, belt or wrist. It's also simple to use, as all you need to do is click a button, and the pendant will transmit a signal to the receiver in your home. Within seconds, an emergency operator will speak with you through two-way communication.
Those answering your cars are specially trained to assess your situation. You can have peace of mind that your calls will be given the best attention and that help will be on its way swiftly.
- No fall detection
- Lack of information
- Not a lot of experience
Aloha Alarm has some shortcomings and negative aspects that you should be aware of before deciding to do business with the company. Here are a few things to consider that may cause you to go with another provider:
No Fall Detection
A fall detection device should be part of every medical alert device provider, but you won't find it with Aloha Alarm. Falls are one of the most common problems with seniors, and having an automatic detection device brings peace of mind to users and loved ones. The fact Aloha Alarm doesn't have such a tool should be a big concern to any prospective customer.
Lack of Information
When you make a visit to the Aloha Alarm website, you'll probably be disappointed in what you see. The company doesn't provide much in-depth information about its alert devices. If you want to know basic information such as pricing, warranties, contract details and other commonly asked questions, you'll have to call a company representative.
Not a Lot of Experience
Aloha Alarm has only been in business for five years. Many companies across the country have been operating in the medical alert business for many more years. This isn't necessarily an indictment against Aloha Alarm, but it does place the company at a disadvantage when comparing it with more experiencing competitors.
The Bottom Line
Aloha Alarm offers a full range of alarm systems, so if you are in the market of home security, fire alarms and smoke detectors, in addition to medical alert devices, you will find Aloha Alarm to be quite convenient and helpful. Also, the fact that trained responders will be on the other end of your calls for help at all times of the day, any day, will give you confidence that you'll be in good hands in case of an emergency. If you are content with Aloha Alarm's one offering and don't mind calling customer service for more information rather than finding it online, then Aloha Alarm is a fine option for you and your senior family members or loved ones. On the other hand, due to the company's lack of experience and dearth of information on its website about the medical alert device, you might want to shop elsewhere.
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