Aloha Alarm

Absolute Nightmare Experience I cannot stress enough how much of a nightmare my experience with Aloha Alarm has been. From their abysmal customer service to their faulty and junk equipment, this company has proven time and again that they have no regard for their customers' safety or satisfaction. If you value your peace of mind and hard-earned money, steer clear of Aloha Alarm. First and foremost, let's talk about their customer service, or lack thereof. Trying to get a hold of a representative is akin to attempting to communicate with a brick wall. Their phone lines are consistently busy, and when you do manage to get through, you're met with unhelpful and dismissive agents who seem more interested in getting you off the line than addressing your concerns. It's as if they couldn't care less about the issues you're facing with their service. Now, let's move on to the equipment. "Faulty" would be an understatement to describe the shoddy devices provided by Aloha Alarm. From the moment the system was installed, it was plagued with issues. False alarms were a regular occurrence, resulting in countless unnecessary disruptions and panicked moments. It's beyond frustrating to constantly live in fear that the alarm might go off for no reason at all. But wait, there's more! The equipment itself is flimsy and prone to malfunctioning. Sensors would randomly stop working, leaving areas of my house vulnerable to potential break-ins. And when I attempted to have these issues resolved, Aloha Alarm's response was lackluster, to say the least. They would promise to send technicians, only to cancel or reschedule last minute without any consideration for my schedule or security concerns. To add insult to injury, Aloha Alarm's pricing structure is nothing short of highway robbery. They lure you in with attractive introductory offers, only to hit you with exorbitant fees and hidden charges once you're locked into a contract. It's a classic bait-and-switch tactic that leaves a bitter taste in your mouth. It's evident that their primary focus is squeezing every last penny out of their customers rather than providing reliable and quality service. In conclusion, my experience with Aloha Alarm has been nothing short of a nightmare. Their customer service is nonexistent, their equipment is faulty and unreliable, and their pricing is deceptive and exploitative. I would strongly advise anyone in need of a reliable alarm system to look elsewhere. Save yourself the headaches, sleepless nights, and unnecessary expenses. Aloha Alarm is a company to be avoided at all costs.

I dont believe this company is legit. I have been trying to talk to someone at Life One and there is noone to take my call. They always say they will have their manager call me which never happens, I have been paying for the last year and found out theres no wire connected to it for the phone. I want to cancel this because they continue to take the money out of my acct every month and I cant use it. I just wish I could speak to a human being and get this straightened out/