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Advantage Alert


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2 User Reviews
LAST UPDATED: April 13th, 2020

Advantage Alert customizes medical alert packages to the customer. All alarm units have indoor/outdoor anywhere-you-go capabilities and a free 911 phone with the standard package--an offer that no one else matches. There is the choice of a standard or fall down pendant at no extra charge and are continuously getting new technology to meet the needs of the customers. The cancellation policy is simple, only requiring a 30 day written notice. The company has 32 years of experience.

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The Good

  • Pricing
  • 911 Emergency Phone
  • Fall Detection Pioneer
  • 30-Day Money-Back Guarantee
  • No Long-Term Contract
  • Pain Cream Promotional Offer
  • Backup Battery
  • Multiple Medical Alert Solutions


Plans from Advantage Alert are incredibly affordable, starting at $19.95 per month with no activation fee. A mobile plan with GPS capabilities is available for $32.50 per month. The company also boasts that it can customize the system according to the special needs of the customer. You can add on the special Nurse Talk feature for an additional $5 every month.

911 Emergency Phone

Unlike competitors, Advantage Alert offers a free 911 emergency call phone will all of its medical alert systems. This allows you to contact 911 at any time, no matter where you are. The 911 emergency phones are also equipped with radio transmitters and flashlights in the case of a national emergency.

Fall Detection Pioneer

Advantage Alert was the first company to implement a fall detection feature into its medical alert systems nearly 20 years ago. Now the feature is much more commonplace among medical alert systems, but Advantage Alert was the first company to tread into that territory. With each of its medical alert systems, you can choose between a fall detection pendant or a standard pendant at no additional cost.

30-Day Money-Back Guarantee

Advantage Alert offers a 30-day money-back guarantee if you're not happy with the service. 

No Long-Term Contract

Unlike other medical alert providers, Advantage Alert does not require a long-term contract of any kind. If you decide you want to cancel its services, you can at any point. The only cancellation requirement the company has is a 30-day written notice and the return of your medical alert equipment. 

Pain Cream Promotional Offer

Advantage Alert offers a jar of Royce Gold Premium Pain Relief Cream to "take away your aches and pains" for an extra $6.85 per month. This covers the cost of shipping. This is a very rare offering from a medical alert company.

Backup Battery

In the case of a power outage, Advantage Alert's in-home medical alert system is equipped with a 24-hour backup battery. This way, your system will still function even if your power goes off, and once your power is turned back on, the system will immediately begin to recharge itself. 

Multiple Medical Alert Solutions

Advantage life alert has a variety of medical alert packages to appeal to a wider range of customers. Here's a breakdown of the company's offerings:

Home Base Unit

This unit is a medical alert system you place in your home. It includes 24/7 monitoring, two-way talk, a medical alert pendant, and an optional fall alert pendant for no extra cost. The medical alert device is waterproof, and customers can wear it as a necklace or a bracelet. 

This package includes free equipment as well as free shipping, and you can add on the nurse talking for $5 per month, per service. This service allows you to speak with a nurse if you have any health questions you want to be answered over the phone. Advantage Alert's home unit is $18.75 per month if you opt for an annual bill or $24.50 per month if you choose a quarterly bill. 

Emergency Mobile Transmitter EMT

This medical alert system is an on-the-go device that you can use anywhere in the United States. It includes 24/7 monitoring, two-way talk, and waterproof equipment. Customers do not have to pay for equipment or shipping, and you have an unlimited monitoring range with the medical alert device, as long as you are in a location with cell phone service. 

You can wear the pendant as a lanyard or key chain clip. The unit includes a rechargeable battery, and it works for up to two months on each charge. The on-the-go package is $24.50, and it is billed quarterly. Unlike the in-home unit, there doesn't seem to be an annual billing option on Advantage Alert's website. 


The Bad

  • Range
  • Restocking Fee


Although the Mobile System works anywhere you go, the in-home system has a range of only 300 feet. This is about half of what the industry standard is. The mobile system should be able to work anywhere with a cellular signal, but a basic system with a range of only 300 feet is very low compared to competitors. Most medical alert companies have systems that function at least 800–1,000+ feet from the base station. This allows customers to wear their medical alert device and have protection even if they are a bit farther from their base station, such as in the garage or backyard.

With Advantage Alert only having a 300-foot range for its in-home unit, this limits medical alert wearers on how far they can travel without losing their system's signal. 

Restocking Fee

If you decide that you want to return your Advantage Alert system, the company charges a $15 restocking fee.

View Best Medical Alert Companies


The Bottom Line

Advantage Alert appears to be a company with low prices and reliable, customizable systems. Features such as the special cream offer, the 911 emergency phone, and a money back guarantee will be appealing to some customers. However, the range of the basic system is about half of the typical range of competitors. It's recommended that potential customers look into top-rated medical alert companies and consult consumer reviews before deciding on Advantage Alert.

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Sherry Chillicothe, MO

My mother got a call from this company and thought it was her regular Alert system that she already had. They sent her the unit and she then realized it was not just updating her unit . But she does not drive so she did not get the unit returned for 2 months. This company attempted to bill her for those 2 months service even though she did NOT ever use the unit. Never even hooked it up. She did not pay the bill and so 2 YEARS later the collection company called he and again made her believe that it was her Alert system she has and got her to give them her debit card number in which they charged her $74.50 for 2 months service from 2 YEARS ago. When I called the company, I had to call a lot of times to get to complete my call and every time I called I got the same man, who would not give me his name. I told him we wanted her money back and he said no. I asked to talk to a supervisor and he said there wasn't one. But he would have the collection department call me back. That was about 1 month ago. I attempted to call the number back 2 more times and my number has been blocked from even talking to ANYONE. I can leave a message, which I have done 2 times for someone to call me back and still...NO RESPONSE!! Now I know $74.50 may not seem like a lot to most people, but to an elderly widow who lives just off of her social security, IT IS A LOT! I DO NOT RECOMMEND Advantage Alert AT ALL!! Please beware.

2 years ago

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Richard Barrent Brooklyn, NY

I found the equipment easy to set up and their customer care department very professional in my questions.

2 years ago