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Sparklight

Name: Sparklight
Rating: 3.5

Is This Your Business?

3.5

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7 User Reviews

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3.5

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7 User Reviews

Compare

LAST UPDATED: January 25th, 2023

The company has not yet verified this profile. We recommend researching the top companies shown below:

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User Reviews

Star Rating

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7 Reviews

Review Breakdown

5 grade

29%

4 grade

29%

3 grade

14%

2 grade

14%

1 grade

14%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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star star star star star

Gordon Mancuso

Consistently provides excellent internet service. When I have had issues they have fixed them promptly and gone beyond my expectations. The only negative thing I can say is when they recently improved their plan offerings, they didn't tell me about the new cheaper/faster plans but kept me on the old plan until I noticed there were new options. All in all, if I can't get municipal fiber (which was the best internet I ever had), Sparklight has been the next best thing.

4 years ago

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TexasT Sherman, TX

Service is good. They rarely go down, however, it was after I started using my own modem. After they took over for Cableone they began charging extra when usage was over the limit. Never had that problem with Cableone. Then . . . when Frontier started offering internet service they stopped the extra fees and lowered their monthly fee. Competition is good.

1 year ago

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ZORANW

The few times I've had to call customer service for a internet slowdown the technicians were extremely helpful and courteous.

4 years ago

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G.J. Boise, ID

We used to have Sparklight for our internet service. Are monthly bill kept going up after contacting them we were told that we no longer qualified for the plan we had. When I asked to speak with a manager or someone in charge they hung up on me. Needless to say we cancelled immediately. Now we are with a different company and we have a fixed price as long as we stay with them. It’s about 1/2 the price as Sparklight.

1 year ago

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L Rio Rancho, NM

Much better than Charter or Century Link. Responsive to customer

3 years ago

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John Idaho Falls, ID

Excellent Internet Service and various options for speeds desired.

3 years ago

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Frederick

Monthly rate too high ($215.00) for internet and WiFi

4 years ago

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