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HughesNet

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256 User Reviews

4.8

Overall Score

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Angela Kelly San Antonio, TX

Save you money this company is horrible they well tell you what you want to hear and lock you in a 2yr contact for poor service I will be call At&t they referred me. Very Dissatisfied

1 year ago

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Wfro Dallas, TX

Worst internet provider. Slowest internet I've ever had and the customer support never helps and only makes excuses. They won't pay the early termination fee and just make excuses. WOULD NOT RECOMMEND!!!!

1 year ago

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Bernie Krystkowiak Missoula, MT

Worst utility I've ever had. Poor speeds. No streaming. Data limits AND they kept my last full months service fee even though I had cancelled service. Stay away if you've any other choice.

1 year ago

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SarahMeshell Dodgen Wheaton, IL

The company told us that the 20 Was the right plan for us even after telling the we stream all are shows. Long story short this company lies to tie you in a contract that cost a arm and leg to get out of.

1 year ago

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Thomas Sylva, NC

I would give zero stars if I could. Huges net for 2 days and unable to stream anything due to it constantly trying to load. If you're considering this company, take my advice and just don't!

2 years ago

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nicole grant Fellsmere, FL

they lie to get you to hook service up then its not what you wanted then want to charge 400.00 disconnection fee don't get you will regret it trust me and all other people they did it to already

2 years ago

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Taylor Brandon, MS

Hughes net is horrible and It is super slow. I am 12 years old. I can't download my games and I can't even do my homework sometimes, it is truly not kids friendly. I do not recommend if you have kids.

2 years ago

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Jose Quintana Oberlin, KS

The worst internet company ever. We canceled our service way back in November and they continue to take our money and refuse to give it back. An claim we never canceled service. We have email proff we did

2 years ago

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Linda Crusing Kempner, TX

Most of the time it is pretty fast but being a satellite dish it does have its drawbacks. It's not cheap either.

3 years ago

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Terry Milkoff

Greatest help from service rep over phone call can't ask for more very professional

3 years ago

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Elizabeth in Blacksburg Radford, VA

Moved and their idiotic rep said we shouldn't have since they don't offer service at our new home AND they made an unauthorized draft from checking for service that was cancelled

4 years ago

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Jared Gregory Pleasant Grove, UT

If you like dial up speed and 1G prices, then you might like HughesNet. The say it's high speed, but it's not even close. Hands down the worst provider I have had the displeasure of being contracted with. Do yourself a favor and stay away...

2 years ago

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Rushie Gregory Pleasant Grove, UT

I'm not super impressed by the quality of HughesNet internet. They forced us to sign a 2 year contract before we could see the quality. It's definitely not the worst, but I wouldn't recommend.

2 years ago

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Mitchell Stark Henderson, MD

JUST HORRIBLE! Constant buffering. Would not recommend to anybody, I am eventually going to switch. Save your money so you won't have aggravation.

9 months ago

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Andrew Henderson ,

DO NOT GET THIS INTERNET. They say up to 25/mbps and in reality it's about 300/kbps on a good day save yourself some money and find another provider in your area

1 year ago

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Brenda Griner La Grange, KY

Great services and affordable..They work with Dish Network Customers.

1 year ago

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Nathan Lincoln, AL

Absolutely hate this service worthless!! Not worth anything crappy service then try to charge me for a service call when clearly the issue is on their end!

1 year ago

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Melissa

Hughes net provides services out in the countryntry where there is no

2 years ago

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Vina Las Vegas, NV

Very bad customer service, I spoke to Jose and he needs to take a customer service class!! Hire new reps if you would like business!! Consider this 1 star a zero!!

2 years ago

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T LaBounty

Performance is awful! I hardly use anything and I run out of time and get reduced. My internet phone does not work. does not work

2 years ago

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Rose

They are great. No compliants. Service is great and support is wonderful.

2 years ago

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Janice Genes Hurricane, UT

They suck!!! I had them in the year of 2004-2008 and after the two year warranty on the modem was up the modem died and no longer worked. Which forced me to buy another one and the service was slow!!

1 year ago

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Rachel Puglia Albuquerque, NM

Criminal incompetence. Horrible service. Lies and incomprehensible customer service. I will be suing.

10 months ago

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Sherry Ferguson Allons, TN

Great they are the only one that I have no problems with

1 year ago

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Doug Yelm, WA

Not very good internet, horrible upload, forget using zoom, works poorly. If I could I would rate them one quarter star.

1 year ago

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Mike Willisburg, KY

Had Hughes Net for a week. Unable to stream shows and movies as promised. Buying 25Mbpm but have yet to be able to download 2Mbpm.

2 years ago

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Eric Memphis, TN

Worst service ever! Signal is weak, can't game online. Can't use Netflix. Do not deal with this company!!! You will regret it.

2 years ago

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Helen Buckhaulter Columbia, AL

Sometimes they are slow but usually the service is very good!

3 years ago

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Greg watts Connelly Springs, NC

Cause they are good and care about their customers

3 years ago

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Tom Farekian

There slow and no matter how much you keep on spending more to get faster connection, and it turns out it not.

3 years ago

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Mrs. Follett

It takes so long to reach someone to talk to if you have questions or a problem

3 years ago

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Mindy Kingston, MO

We had Hughesnet for several years. Our Internet service was not very good. It was way too expensive.

1 year ago

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James A Blake Nampa, ID

Terrible company period. From customer service to getting out of a terrible contract

11 months ago

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R Seiber Bell Buckle, TN

Rip off. Exceptionally slow download/upload speeds. Unable to stream. Fixed # gigabites per month and then pay extra

1 year ago

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Chris Bloomfield Hills, MI

Absolutely horrible never works they charge for a service you cant use then charge you to cancel complete scumbags

1 year ago

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eric eiser Jay, FL

horrible streaming and internet service, Constant buffering and throttling of internet signal..AVOID at all cost

1 year ago

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unknown Forest City, NC

l hate it . No help to solve problems .Slower than my phone .l have it but turn off in settings and use phone service

1 year ago

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Dawny

Terrible, they keep wanted expensive upgrades just to get basic internet. We can't even watch Netflix

1 year ago

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Taaron Hopper Spearfish, SD

They charged me $355 to cancel terrible service. Ridiculous. I will never go with this company again.

2 years ago

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Russ Watertown, WI

This is the worst internet service I have ever seen. They are especially bad when the weather is kind of cloudy.

2 years ago

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Richard

Slower than advertised speed is 9MHZ per sec and they advertise 25

2 years ago

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John Sal Summerdale, AL

They are terrible. Slow down service after third day. Dial up is better than their XXXX. RUN AWAY FROM HUGHES NET!!!

2 years ago

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michael Parrott

Best in our rural area we live in a very remote area

3 years ago

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Carl Marrs Rockdale, TX

Very, very slow response for in-Home repair as well as constant Buffering of the movies.

1 year ago

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Austin Adair

Worst customer service. Extremely slow speeds. Billing issues.

1 year ago

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Lori North Leawood, KS

Horrible rural service and even worse customer service, if that is even possible!

1 year ago

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Michael

The internet service sucks and the wifi causes the TV to freeze

1 year ago

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Frankie

Expensive and data goes fast

2 years ago

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Penny Holbrook

Very low speeds, inconsistent speeds, unable to stream video such as Netflix and Amazon Prime

2 years ago

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Sara Bennett Sturgis, MI

Its satellite theyre "ok", it runs out fast.

3 years ago