Frontier Communications
Author: Kaitlyn Short
Frontier Communications is the nation’s largest pure-play fiber provider, delivering fast broadband connectivity to consumers and businesses across the country. The company’s mission and purpose is Building Gigabit America®, which includes providing innovative digital infrastructure while closing the digital divide across communitites.
Frontier is the first and only network provider to offer 5 Gig service across its fiber network, delivering upload speeds that are 125 times faster than cable internet. Frontier offers a range of internet services and plans, allowing customers to tailor their internet to their needs and preferences. In addition to internet services, Frontier also provides phone and video/TV solutions.
Frontier was recognized by CNET as one of the Best Internet Providers of 2024. In addition, CNET recognized that Frontier provides the Best Unlimited Internet Plans With No Data Caps.
Top Ranked Companies
The Good
- Variety of Fiber Internet Plans
- No Data Caps
- Competitive Pricing
- Additional Service Options
- Broadband for Good
- Red Loves Green Sustainability Program
Variety of Fiber Internet Plans
Frontier offers a variety of fiber internet plans, allowing you to choose the internet speed that will best fit your needs and preferences. Frontier offers the following plans:
- Fiber 200 — 200/200 Mbps. No credit check is required and consistent pricing for 12 months is guaranteed. Includes an Amazon eero 6+ router.
- Fiber 500 — 500/500 Mbps. Work, stream, and play on several devices and watch all entertainment in 4K. Includes an Amazon eero 6+ router.
- Fiber 1 Gig — 1000/1000 Mbps. Designed for smart homes with dozens of devices, as well as for gaming with virtually no lag. Includes an Amazon eero Pro 6 router.
- Fiber 2 Gig — 2000/2000 Mbps. Best value plan that offers ultra-fast speeds for large homes, as well as immersive gaming and streaming capabilities. Includes an Amazon eero Pro 6E router.
- Fiber 5 Gig — 5000/5000 Mbps. Powers hundreds of devices at the highest speeds. Includes an Amazon eero Max 7 router.
Frontier has a short quiz that can help you decide which internet speed is best for you and your home.
It’s important to note that some plans have specific inclusions, such as expert installation, which require a 12-month commitment.
No Data Caps
Frontier is recognized by CNET as an internet provider that provides the Best Unlimited Internet Plans With No Data Caps. When you purchase a Frontier plan, you can use as much internet as you want every month with no extra fees.
Competitive Pricing
In some areas, Frontier offers competitive pricing for its internet plans, especially for basic and mid-tier packages. This affordability can be attractive to budget-conscious consumers.
Frontier plans range in price from $29.99 to $129.99 per month. However, prices are subject to change. Industry average prices per month range from $20 to $300 per month, depending on your internet provider and plan.
Additional Service Options
In addition to internet plans, Frontier offers phone, video/TV, identity protection services and more. Here is a breakdown of Frontier’s additional services:
- Frontier Home Phone — An add-on to your Frontier internet plan that includes clear call quality, less dropped calls, unlimited nationwide and long-distance calling, and call management features (called ID, voicemail, etc.). It’s important to note that this phone plan is intended only for home use.
- YouTube TV — A subscription streaming service that includes live TV from 100+ cable, broadcast, and regional networks (ESPN, Disney Channel, FX, ABC, and more). You can try it for free with no annual contract and no cable box is needed.
- Total Shield — A bundled security plan starting at $10/month. The plan includes VPN security, password management, identity protection, and more.
In most cases, these additional Frontier services allow you to simplify all your digital/entertainment services into one, resulting in one bill, instead of multiple bills from different carriers.
Broadband for Good
Frontier’s social impact program, Broadband for Good, seeks to use fiber broadband to increase digital inclusion and close digital divides. Frontier is partnered with a variety of organizations that support the creation of a more inclusive digital society; some of these organizations include the following:
- Malta House
- District Arts and Education (DAE)
- West Virginia University’s Jackson’s Mill
- Elk Grove Teen Center USA
Through partnerships with organizations such as those listed above, Frontier is able to bring broadband services to lower income adults and provide more students with access to computers and the internet.
Red Loves Green Sustainability Program
Frontier is committed to sustainable practices and launched its Red Loves Green program to support its sustainability goals. Some of the pillars included in the Red Loves Green program include the following:
- Building energy efficient fiber networks
- Providing EV-powered installation vehicles in certain areas
- Reducing the company’s carbon footprint by investing in renewable energy sources
The Bad
- Not Available Nationwide
Not Available Nationwide
Frontier fiber internet isn’t available nationwide. Currently, Frontier’s internet and services are only available in the following 25 states:
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Unfortunately, if you don’t reside in any of the states listed above, Frontier’s fiber internet plans and additional services won’t be available to you.
The Bottom Line
Frontier is the nation’s largest fiber provider, delivering some of the fastest broadband speeds in the industry. In fact, Frontier is the first and only network provider to offer 5 Gig service across its fiber network.
A variety of fiber internet plans are available, ranging in speed from 200/200 Mbps up to 5000/5000 Mbps. Frontier will help you determine which speed and corresponding plan will best suit you and your home, and you can customize your plan with additional services, such as Frontier Home Phone and/or YouTube TV. Frontier’s plans are competitively priced when compared to other fiber internet providers — monthly plan prices range from approximately $29.99 to $129.99 per month.
It’s important to note that Frontier fiber internet isn’t available nationwide. Thus, it’s important to determine whether or not the company serves your state of residence before pursuing plan options.
