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SmileDirectClub

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6.6

Overall Score

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tom smith Temecula, CA

They took my money and I never go my aligners

4 years ago

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Reply from SmileDirectClub

Hello Tom, thank you for taking the time to leave us a review. I am concerned to hear that you have not received your aligners. I would be more than happy to look into this and assist. Please reach out to me directly at reviews@smiledirectclub.com. Best, Toni

Sep. 29th, 2020

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Christian Lien Des Moines, IA

They sent my aligners to the wrong address.

5 years ago

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Reply from SmileDirectClub

Hi Christian, thanks for leaving us a review. We're concerned to see this and would love it if you shared any additional feedback about your experience with us. Please send us an email at so that we can make sure your feedback is heard. Best, Thom

Aug. 8th, 2019

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Brianna Everett, WA

I received a product that does not fit .

5 years ago

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Reply from SmileDirectClub

Hi, Brianna. Thank you for your feedback. It's always our goal to provide safe and healthy treatment to all of our customers. Our dental team is available to advise over any concerns, and we hope you will reach out to them directly at . Thanks, Thom

Jul. 8th, 2019