Name: SmileDirectClub
Rating: 4.2

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Verified Customer

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K Robertson Wichita Falls, TX

Great experience. Made a huge difference. Really works.

5 years ago

Reply from SmileDirectClub

This is exactly what we're here for! Thank you so much.

Jun. 2nd, 2020

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Verified Customer

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Natalia Montalvo Katy, TX

Everything was great and I had no problems with anything

5 years ago

Reply from SmileDirectClub

This makes us smile! Thank you, Natalia.

Jun. 2nd, 2020

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Verified Customer

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Karine Glubochansky

Amazing client service, efficient, well priced

5 years ago

Reply from SmileDirectClub

This is why we do what we do. Thank you for the feedback, Karine!

Apr. 21st, 2020

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Verified Customer

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Linda simard

my treatment is not over yet and I need a reevaluation before it is complete

5 years ago

Reply from SmileDirectClub

Hi Linda, thanks for leaving us a review! If you need any assistance, please give us a call at (800)-848-7566 so we can help. Best, Madison

Apr. 21st, 2020

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Verified Customer

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Pat

teeth turned out pretty good & what I needed

5 years ago

Reply from SmileDirectClub

This makes us smile! Thank you, Pat.

Apr. 21st, 2020

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Verified Customer

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Peri Kolodziej

Not a high rating because my smile isn't where it needs to be and I've made it through all my trays.

5 years ago

Reply from SmileDirectClub

Thanks for leaving us a review, Peri. We want all customers to get a smile they love, which is why we have our Club Warranty. Customers who aren't satisfied with their results may be eligible for additional aligners. As long as we're notified within 30 days of completing treatment, we're happy to offer this at no cost. Please give us a call at (800)-848-7566 so we can help. Best, Madison

Apr. 21st, 2020

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Verified Customer

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Natalia

It was really good. My teeth are straight

5 years ago

Reply from SmileDirectClub

Natalia, thank you for your kind words and this wonderful review!

Apr. 21st, 2020

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Verified Customer

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Coco

I like the results the price was very good

5 years ago

Reply from SmileDirectClub

Coco, we're thrilled to see your kind review!

Apr. 21st, 2020

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Verified Customer

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Haley Samuelson

Easy, short amount of time for treatment and effective

5 years ago

Reply from SmileDirectClub

Hi Haley, we appreciate you taking the time to leave us this feedback.

Apr. 21st, 2020

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Verified Customer

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Jhoanna Manlapas

Assist and easy to talk to with concerns

5 years ago

Reply from SmileDirectClub

Jhoanna, we really appreciate your feedback!

Apr. 21st, 2020

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Verified Customer

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Johnderlyn Burton

Less time and more affordable than braces

5 years ago

Reply from SmileDirectClub

We truly appreciate the positive review!

Apr. 7th, 2020

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Verified Customer

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Jacqueline Sullen (for patient Dylan Smith)

Easy directions. Good customer service. Reasonable price

5 years ago

Reply from SmileDirectClub

This is why we do what we do. Thank you!

Apr. 7th, 2020

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Verified Customer

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Jack

Good quality reasonable price. Everything is fantastic.

5 years ago

Reply from SmileDirectClub

We're delighted to read this!

Apr. 7th, 2020

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Verified Customer

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Gina

Very easy, good customer service. Teeth look great.

5 years ago

Reply from SmileDirectClub

We're thrilled to hear it!

Apr. 7th, 2020

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Verified Customer

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Summer Utica, KY

5 years ago

Reply from SmileDirectClub

Summer, thanks for making us smile!

Apr. 7th, 2020

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Verified Customer

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Royshell Osborne Round Rock, TX

When you call with a question, they have the answer.

5 years ago

Reply from SmileDirectClub

We're proud of the level of care our team provides. Thank you for the kind words!

Apr. 7th, 2020

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Verified Customer

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Lorvens Aurelien Brooklyn, NY

Painful but stay to join the join the gap.

5 years ago

Reply from SmileDirectClub

Thank you again for taking the time to share a review! We truly appreciate the support.

Apr. 7th, 2020

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Verified Customer

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KURT ZURVALEC now with a great smile! thanks

my teeth are straight now. Cost less then braces.

5 years ago

Reply from SmileDirectClub

Kurt, we love seeing this!

Apr. 7th, 2020

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Verified Customer

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MaryJo Iverson

Scanned a month ago have aligners getting emails that do not make sense from multiple people. No one knows what each has said some using wrong email

5 years ago

Reply from SmileDirectClub

Hi Mary, we want all club members to be satisfied with our services and happy with their smile. One can always contact our customer service support team for any questions or concerns. We care so much about our customers and want the best for them. For further assistance, please contact 800-689-0053. Best, Mae.

Mar. 23rd, 2020

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Verified Customer

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Derik Hernandez

Alligners seemed rushed and i usually have to file them so they dont dig into my gums

5 years ago

Reply from SmileDirectClub

Hi Derik, we want all club members to be completely satisfied by the end of their smile journey. We do offer re-evaluations for anyone that is experiencing issues with their aligners, and our customer service support team would be happy to answer any questions or concerns one may have. Please contact 800-689-0053 for further assistance. Best, Mae.

Mar. 23rd, 2020

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Verified Customer

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Dr. Luis Johnson

Enjoyable initial evaluation and customer service process.

5 years ago

Reply from SmileDirectClub

Hello Dr. Luis, happy to hear it! We love providing a cost-effective option for our customers.

Mar. 17th, 2020

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Verified Customer

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LAURA CARDOZA

They have bad customer service, low engagement with patients and are terrible at responding when contacted.

5 years ago

Reply from SmileDirectClub

Hi Laura, this is disappointing to hear. We definitely want all club members to have the best experience with each and every interaction they have with us. Please reach out to 800-689-0053 for any additional concerns or questions. Best, Mae.

Mar. 11th, 2020

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Verified Customer

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Damaris Diaz Pacheco

Very convenient and effective to have teeth aligned

5 years ago

Reply from SmileDirectClub

We are grinning from ear to ear. Thank you for the support, Damaris. We are always here for you!

Mar. 10th, 2020

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Verified Customer

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Cynthia Holt

Easy to use, best rates, easy to work with, great company

5 years ago

Reply from SmileDirectClub

Cynthia, thank you for your kind review. We are happy to pass along your comments to the team here at SmileDirectClub!

Mar. 10th, 2020

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Verified Customer

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Gulnara

It's done with good scanning technic. Not invasive.

5 years ago

Reply from SmileDirectClub

Gulnara, we are so happy to read such a great review about SmileDirectClub!

Mar. 10th, 2020

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Verified Customer

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Jan Howard

Easy, affordable, weekly reminders and follow up.

5 years ago

Reply from SmileDirectClub

Jan, we are so happy to read such a great review about SmileDirectClub!

Mar. 10th, 2020

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Verified Customer

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Naudia Miller

I think the service was Easy convenient expensive well designed

5 years ago

Reply from SmileDirectClub

Naudia, thank you for your kind words and this wonderful review!

Mar. 10th, 2020

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Verified Customer

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Ovidiu Galescu

Straight forward, easy to use and effective

5 years ago

Reply from SmileDirectClub

We're delighted to read this!

Mar. 10th, 2020

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Verified Customer

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Arnesha Seymore

Always friendly and helpful. Their aligners actually work!!

5 years ago

Reply from SmileDirectClub

Arnesha, we're thrilled to read this!

Mar. 10th, 2020

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Verified Customer

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Chad McKissick

Works great very satisfied, great value for your money

5 years ago

Reply from SmileDirectClub

Thanks for making us smile, Chad!

Mar. 10th, 2020

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Verified Customer

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Shareka Hall

It was fast and super easy! I love my new smile.

5 years ago

Reply from SmileDirectClub

We love this review! Thank you for the kind words.

Mar. 10th, 2020

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Verified Customer

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Stephanie

I loved my experience with SmileDirectClub! The results and their process.

5 years ago

Reply from SmileDirectClub

Hi Stephanie! We're thrilled to see this.

Mar. 10th, 2020

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Verified Customer

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Robin Cowart

The whole experience, the staff and the quality of service

5 years ago

Reply from SmileDirectClub

This is exactly what we're here for, Robin! Thank you so much.

Mar. 10th, 2020

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Verified Customer

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Eliany Vasquez

Product worked for me. Great price as well.

5 years ago

Reply from SmileDirectClub

Happy to hear this, Eliany! We appreciate that you took the time to share some kind words.

Mar. 10th, 2020

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Verified Customer

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Jason Taylor

It's a great value and great customer service.

5 years ago

Reply from SmileDirectClub

We're so happy to hear that!

Mar. 10th, 2020

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Verified Customer

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Michele Cofield-Amos

Wonderful service and great payment options.

5 years ago

Reply from SmileDirectClub

Hello Michele, thank you; we appreciate your feedback!

Mar. 10th, 2020

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Verified Customer

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Natalie

Friendly, curteous, helpful and easy to understand.

5 years ago

Reply from SmileDirectClub

This is exactly what we're here for, Natalie! Thank you so much.

Mar. 10th, 2020

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Verified Customer

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Connie

Smile Direct aligners are inexpensive and very easy to use

5 years ago

Reply from SmileDirectClub

Connie, thank you for the positive review!

Mar. 10th, 2020

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Verified Customer

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Jayde

So fast and cheaper than braces and worked WONDERS!!

5 years ago

Reply from SmileDirectClub

We're honored. Thank you so much, Jayde!

Mar. 10th, 2020

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Verified Customer

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Christy Barton

Quick results, my crooked teeth were corrected in 6 months!

5 years ago

Reply from SmileDirectClub

Hi Christy, thank you so much for your positive comments about SmileDirectClub!

Mar. 10th, 2020

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Verified Customer

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Diana Tounshendeaux

great results and easy to follow program

5 years ago

Reply from SmileDirectClub

We're thrilled to read this!

Mar. 10th, 2020

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Verified Customer

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Lexis Richey

Very easy and quick and staff very sweet and understanding

5 years ago

Reply from SmileDirectClub

Thank you so much, Lexis!

Mar. 10th, 2020

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Verified Customer

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Mason Riley

Teeth not exactly straight, but very close, and good tracking over time

5 years ago

Reply from SmileDirectClub

Mason, we really appreciate your feedback! If we can be of further assistance, please reach out to us at 800-848-7566.

Mar. 10th, 2020

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Verified Customer

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Michael

Good value, kind of slow with follow ups after submitting questions or pictures

5 years ago

Reply from SmileDirectClub

Michael, we really appreciate your feedback! If we can be of further assistance, please reach out to us at 800-848-7566.

Mar. 10th, 2020

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Verified Customer

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Alyssa Walker

It was fast and easy. My smile came out the same way the diagram showed.

5 years ago

Reply from SmileDirectClub

This is so exciting to hear! We are thrilled about this feedback. Thank you for the support!

Mar. 10th, 2020

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Verified Customer

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Idan

Good treatment, really helped and not too intrusive

5 years ago

Reply from SmileDirectClub

Thank you for sharing this feedback, Idan!

Mar. 10th, 2020

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Verified Customer

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D. Wyland

Very responsive. Delivered on their promises.

5 years ago

Reply from SmileDirectClub

We're happy to hear that!

Mar. 10th, 2020

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Verified Customer

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Catherine Prestigiovanni

Great service at an affordable price and the liners work!!

5 years ago

Reply from SmileDirectClub

Thanks a million, Catherine!

Mar. 10th, 2020

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Verified Customer

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Kurtis Tudor

Very effective way to straighten your teeth

5 years ago

Reply from SmileDirectClub

Thanks for the support, Kurtis!

Mar. 10th, 2020

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Verified Customer

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Brenda Faulkender

Great communication and website. Customer service on site was amazing.

5 years ago

Reply from SmileDirectClub

Thank you again for taking the time to share a review! We truly appreciate the support.

Mar. 12th, 2020