Name: SmileDirectClub
Rating: 4.2

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Verified Customer

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James Taylor Sacramento, CA

The process was simple and fun. I’m happy with the results.

4 years ago

Reply from SmileDirectClub

James, we love seeing this!

Jun. 11th, 2020

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Verified Customer

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Joshua Padilla Jersey City, NJ

My teeth were noticeably bad and Smile Direct fixed them in no time!

4 years ago

Reply from SmileDirectClub

This is what we like to hear, Joshua!

Jun. 11th, 2020

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Verified Customer

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Sal Glassboro, NJ

Had a great experience. Customer service was good answered all my concerns.

4 years ago

Reply from SmileDirectClub

Sal, thank you so much for the support!

Jun. 11th, 2020

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Verified Customer

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Shurla Tyler Chester, NY

Smile club really brings your confidence back and make you smile happy again!

4 years ago

Reply from SmileDirectClub

This review makes us smile. Thank you!

Jun. 11th, 2020

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Verified Customer

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Mia Lazutkina Long Island City, NY

Great results! I love my new smile! My teeth look straight and beautiful!

4 years ago

Reply from SmileDirectClub

We love your enthusiasm, Mia. Thanks so much!

Jun. 11th, 2020

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Verified Customer

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Allison Virginia Beach, VA

Some of my aligners were longer than my teeth. It was obvious i was wearing them.

4 years ago

Reply from SmileDirectClub

We truly appreciate you leaving us this feedback.

Jun. 11th, 2020

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Verified Customer

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Kassandra Smyrna, TN

From the beginning to the end the process was fast and simple

4 years ago

Reply from SmileDirectClub

Kassandra, we’re thrilled to hear it!

Jun. 11th, 2020

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Verified Customer

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Monica Murphy Milwaukee, WI

Excellent customer service and communication. Straightened my teeth quickly.

4 years ago

Reply from SmileDirectClub

Monica, we love seeing this!

Jun. 11th, 2020

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Verified Customer

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Christel Green Bay, WI

Good customer service; all shipments were on time; helpful reminders

4 years ago

Reply from SmileDirectClub

Thanks for leaving us a review! We’re so happy to hear this, Christel.

Jun. 11th, 2020

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Verified Customer

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Lori Wilcoxson Glenarm, IL

The results are amazing. In as little as 4 months, had my smile back

4 years ago

Reply from SmileDirectClub

This review means the world to us. Thank you, Lori!

Jun. 11th, 2020

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Verified Customer

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Martavious Dodd Saint Louis, MO

My gap keeps coming back after the treatment each day after I take my retainers out from wearing them over night.

4 years ago

Reply from SmileDirectClub

Thanks so much for leaving us a review, Martavious. We are very concerned to hear this and want to get this issue resolved for you. Please reach out to us at 800-848-7566 for further assistance.

Jun. 11th, 2020

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Verified Customer

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Ron Davis Henderson, NV

Easy and convenient. Was able to get all equipment faster then scheduled

4 years ago

Reply from SmileDirectClub

Ron, we're delighted to see this!

Jun. 2nd, 2020

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Verified Customer

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Natalie Sandoval Downey, CA

Super easy to get started and representatives are informative and nice.

4 years ago

Reply from SmileDirectClub

Natalie, thanks for your kind comments about our team.

Jun. 2nd, 2020

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Verified Customer

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Shayla Redondo Beach, CA

Great service and easy to use. Would definitely recommend to a friend.

4 years ago

Reply from SmileDirectClub

Shayla, your wonderful feedback and rating mean a lot to us.

Jun. 2nd, 2020

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Verified Customer

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Danelle Aiea, HI

Great email reminders, professional Trays and kit, great price

4 years ago

Reply from SmileDirectClub

This is why we do what we do. Thank you for the feedback, Danelle!

Jun. 2nd, 2020

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Verified Customer

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Ruth sorensen Kailua, HI

Service was VERY fast and effective. I’m shocked how fast my smile changed

4 years ago

Reply from SmileDirectClub

Thank you again for taking the time to share a review! We truly appreciate the support.

Jun. 2nd, 2020

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Verified Customer

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Shannon Bothell, WA

They were great. Easy and responded to my emails. My teeth look great. Thanks!

4 years ago

Reply from SmileDirectClub

Shannon, we really appreciate your positive review!

Jun. 2nd, 2020

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Verified Customer

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Mike Sea Isle City, NJ

The whole process is seamless. I now have a beautiful smile

4 years ago

Reply from SmileDirectClub

Mike, we love seeing this!

Jun. 2nd, 2020

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Verified Customer

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Erik Freifeld Somerset, NJ

I would have given 5 stars, but some of the aligners did not fit well and caused irritation.

4 years ago

Reply from SmileDirectClub

Thanks for the feedback, Erik. If customers have any concerns, we're always happy to help!

Jun. 2nd, 2020

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Verified Customer

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Miles Welch Remsenburg, NY

The entire process was easy and pleasant. I have no complaints.

4 years ago

Reply from SmileDirectClub

Happy to hear this, Miles! We appreciate that you took the time to share some kind words.

Jun. 2nd, 2020

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Verified Customer

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Balreen Kaur Catonsville, MD

My teeth turned out way better than it was before and I’m just so happy.

4 years ago

Reply from SmileDirectClub

We're honored. Thank you so much!

Jun. 2nd, 2020

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Verified Customer

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Eric Levenson Windsor Mill, MD

My teeth turned out great! I love to smile now. The process was easy.

4 years ago

Reply from SmileDirectClub

We believe everyone deserves a smile they love. Thank you so much for the review, Eric!

Jun. 2nd, 2020

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Verified Customer

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Nick Fillion Danville, VA

It works just like the advertisement says, unbelievable results in just four months!

4 years ago

Reply from SmileDirectClub

We're thrilled to read this. Thank you, Nick!

Jun. 2nd, 2020

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Verified Customer

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Mary Evans Millbrook, AL

Had some soreness with new aligners. I had to use dental was and mouthwash for sure mouth

4 years ago

Reply from SmileDirectClub

We appreciate you leaving us a review, Mary!

Jun. 2nd, 2020

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Verified Customer

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Thomas Dean Gautier, MS

Great customer service and achieved a smile I am proud to show off.

4 years ago

Reply from SmileDirectClub

We're so happy to read this!

Jun. 2nd, 2020

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Verified Customer

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Jayne Louisville, KY

I had zero problems, with service, or products. Never had to contact provider

4 years ago

Reply from SmileDirectClub

This is exactly what we're here for, Jayne! Thank you so much.

Jun. 2nd, 2020

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Verified Customer

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Megan MW Louisville, KY

I had quick delivery, fast customer service, and great results!

4 years ago

Reply from SmileDirectClub

We love seeing this, Megan!

Jun. 2nd, 2020

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Verified Customer

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Ronnee Louisville, KY

The process was easy. I was not able to get in touch with customer service though.

4 years ago

Reply from SmileDirectClub

Thanks so much for the review, Ronnee. Our customer support is available 24/7 via phone, email, and chat, so this is concerning to see. If you need anything, please don't hesitate to give us a call at (800)-848-7566.

Jun. 2nd, 2020

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Verified Customer

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Victoria Barnes Marion, OH

They helped straighten my teeth more quick and cheaper than braces!!

4 years ago

Reply from SmileDirectClub

We are grinning from ear to ear. Thank you for the support, Victoria. We are always here for you!

Jun. 2nd, 2020

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Verified Customer

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Steve Miller Cincinnati, OH

Mostly it was a very good experience. I did have a few aligners that weren't finshed right.

4 years ago

Reply from SmileDirectClub

We appreciate your honest review, Steve!

Jun. 2nd, 2020

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Verified Customer

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Gina V. South Bend, IN

Fast, easy, affordable. The aligners were clear, and barely noticeable.

4 years ago

Reply from SmileDirectClub

Now that's an honor! Thank you so much, Gina.

Jun. 2nd, 2020

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Verified Customer

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Eddie Houston, TX

Easy to work with and they were honest about pros and cons of product

4 years ago

Reply from SmileDirectClub

Thank you so much for sharing, Eddie! This means the world to us.

Jun. 2nd, 2020

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Verified Customer

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Linda S. San Antonio, TX

Convenience, results. Reminders making helping you stay on track.

4 years ago

Reply from SmileDirectClub

Hello Linda, thank you; we appreciate your feedback!

Jun. 2nd, 2020

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Verified Customer

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James

Very Professional staff from the very start! Great product for the money!

4 years ago

Reply from SmileDirectClub

Thank you for this wonderful review!

Apr. 21st, 2020

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Verified Customer

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Shea Pasarela

Teeth ended up looking really good and company gave out nice rewards

4 years ago

Reply from SmileDirectClub

Thank you so much for the feedback, Shea!

Apr. 21st, 2020

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Verified Customer

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Londan Dodd

Customer service was good did not have to sit a long time to get the cray done

4 years ago

Reply from SmileDirectClub

London, thank you for the kind words!

Apr. 21st, 2020

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Verified Customer

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Karlie Serna

It was such a smooth process and I couldn't be happier with my end result.

4 years ago

Reply from SmileDirectClub

This is why we do what we do!

Apr. 21st, 2020

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Verified Customer

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Mike

Very Fast and Convenient, easy to follow directions with great results

4 years ago

Reply from SmileDirectClub

Thank you so much for the positive review!

Apr. 21st, 2020

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Verified Customer

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Tawanna Ellison

Great for minor changes. I liked that it was a short amount of time with drastic changes.

4 years ago

Reply from SmileDirectClub

Tawanna, we love seeing this!

Apr. 21st, 2020

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Verified Customer

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Jasmine Vargas

Smile direct club is super affordable and super convenient .

4 years ago

Reply from SmileDirectClub

This is so exciting to hear! We are thrilled about this feedback. Thank you for the support!

Apr. 21st, 2020

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Verified Customer

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Becca

Loved it! Very supportive and flexible. Response time is decent

4 years ago

Reply from SmileDirectClub

Hello Becca, thank you; we appreciate your feedback!

Apr. 21st, 2020

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Verified Customer

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Michelle R.

I have a good experience from the beginning and it's very easy.

4 years ago

Reply from SmileDirectClub

Michelle, your wonderful feedback and rating mean a lot to us.

Apr. 21st, 2020

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Verified Customer

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Karen

works great, it's comfortable, and you can adujiste to your lifestyle

4 years ago

Reply from SmileDirectClub

Thank you for the wonderful review, Karen!

Apr. 7th, 2020

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Verified Customer

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Danielle Cunningham

This was a seamless process. It was only 7 months and I had the smile of my dreams

4 years ago

Reply from SmileDirectClub

Danielle, we're thrilled to see your kind review!

Apr. 7th, 2020

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Verified Customer

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Nicole Farmington, MI

They have been very helpful and the process has been easy and great !

4 years ago

Reply from SmileDirectClub

Nicole, thank you! This is what we like to hear.

Apr. 7th, 2020

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Verified Customer

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Nancy A.Manion Elmhurst, IL

Because they were easy to work with and I have a perfect smile now.

4 years ago

Reply from SmileDirectClub

Nancy, this rating means the world to us. Thank you for taking the time to leave a review!

Apr. 7th, 2020

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Verified Customer

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Sarah G.

The entire process and treatment was super easy and convenient.

4 years ago

Reply from SmileDirectClub

Hello Sarah, we really appreciate your feedback!

Mar. 23rd, 2020

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Verified Customer

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Mykiela Huxtable

Signing up was easy, the 3D scan was simple, and the products are great.

4 years ago

Reply from SmileDirectClub

Hi Mykiela, we're delighted to read your review!

Mar. 23rd, 2020

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Verified Customer

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Kathy

Nice folks to deal with. Great value compared to other aligners..

4 years ago

Reply from SmileDirectClub

Hi Kathy, now that's an honor! Thank you so much.

Mar. 17th, 2020

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Verified Customer

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Tracey Barber

All my teeth are not straight . I wore the things in my teeth as directed 22 hours a day. I received emails saying my teeth look great yet they never saw my teeth b

4 years ago

Reply from SmileDirectClub

Hello Tracey, additional aligners are available if one is not completely happy with their final results. Our goal is for each and every club member to be in love with their new smile. Additional assistance is available by giving us a call at 800-689-0053. Best, Valerie

Mar. 17th, 2020