Name: SmileDirectClub
Rating: 2.9

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Verified Customer

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Blair

They did a decent job, however they are unwilling to acknowledge some obvious issues I have with my teeth. They were willing and proactive to provide refinements for a gap that opened up, but they are trying to convince me that a space in my bite is normal. I am now seeking the advice of an orthodontics office.

4 years ago

Reply from SmileDirectClub

Hello Blair, we are disappointed to hear this as our goal is for every club member to be completely satisfied with their end results. If one has bite concerns, our dental team is available to assist as we take one's oral health very seriously. In order to better assist, please give us a call at 800-689-0053. Best, Valerie

Mar. 12th, 2020

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Verified Customer

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Henry Olortegui

Some of the liners were not trimmed well so I had to do some trimming of my own. I ordered my retainer when I was prompted too but the order never went through and there was no follow up. Now Im stuck wearing my last set of trays for 4 weeks, I wish you would have followed up on your end

4 years ago

Reply from SmileDirectClub

Hi Henry, communication with our club members is extremely important to us so this is very concerning to see. No one should have to experience long delays with regard to their order being processed. Additional assistance is available by giving us a call at 800-689-0053. Best, Valerie

Mar. 11th, 2020

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Verified Customer

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Celina Dean

Overall very positive experience- some minor confusion around the date I ordered my retainer at the end of the experience, but aside from that I couldn't be happier.

4 years ago

Reply from SmileDirectClub

Celina, your wonderful feedback and rating mean a lot to us.

Mar. 2nd, 2020

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Verified Customer

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Lori Roberts

I love how easy it was. I had my teeth scanned at a local SmileDirect office and all of my aligners came in the mail. No more monthly visits to an orthodontist.

4 years ago

Reply from SmileDirectClub

This is so exciting to hear! We are thrilled about this feedback. Thank you for the support!

Mar. 2nd, 2020

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Shaterria N Fort Lauderdale, FL

The staff at the Boca location are extremely welcoming and professional. I went in this morning to get my teeth scanned for my new aligners and had the best experience. I was helped by Kuxam and her supervisor. Both of them thoroughly explained the process to me, answered the questions I had and took the time to figure out the best payment options and aligner plans that would suit me best. I would highly recommend this location and Smile Direct if you are looking to have a professional and pleasant experience while working to improve your smile. I am very happy with my experience!

1 year ago

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Smile Direct Club-first review Reidsville, NC

I like Smile Direct Club because their customer service representatives are friendly and thorough. The kit they mailed to me for making impressions of my teeth in order to have the retainers made was easy to understand. They even mailed a second kit to make sure they had impressions of all my teeth. I trust the doctors at Smile Direct Club and look forward to having straight teeth!

2 years ago Edited September 27, 2021

Reply from SmileDirectClub

Thank you for your kind review. We are happy to pass along your comments to the team here at SmileDirectClub!

Sep. 29th, 2021

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Miss. CC Clearwater, FL

My appointment was at the Town and Country location with Dee. Dee was very informative, professional and warm. Throughout the process she asked me if I had any questions etc. about my Smile Direct journey & she made sure that I was absolutely comfortable before I left. I truly enjoyed my experience with her. It made me very excited about seeing my new smile!

2 years ago Edited September 16, 2021

Reply from SmileDirectClub

Happy to hear this, Miss. CC! We appreciate that you took the time to share some kind words.

Sep. 16th, 2021

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Leathione Diakite Prinze Jr Brooklyn, NY

The five stars is for the very professional young lady who did my scan. As for the Compamy... -FIVE STARS and here is why. My only issue is the bait and switch they did when it came to the $25 pre-paid visa card I was supposed to get after the person who did my scan and interview updated her information in her system, She said I would get in in a few days. Now it oh after you get your kit and pay for we will send you the $25.00 pre-paid visa card.

2 years ago Edited September 16, 2021

Reply from SmileDirectClub

Leathione, our goal is to make sure all customers walk away informed, educated and excited. Thank you for taking the time to leave a review!

Sep. 16th, 2021

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Diane Kuciel Lancaster, NY

Lexi was AWESOME! She explained the process, the pricing and timeline. She was careful and professional as she did the imaging. I could also feel the Lexi genuinely liked the company and product and was personally hopeful about my outcomes. Based on my initial experiences, I am recommending others consider Smile Direct as they discern the best avenue for their orthodonture needs.

2 years ago

Reply from SmileDirectClub

We are grinning from ear to ear. Thank you for the support, Diane. We are always here for you!

Jul. 29th, 2021

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anwilder Tucson, AZ

So far I really like SmileDirectClub my teeth are already looking better. The first month The aligners were really uncomfortable and I had to make a lot of adjustments to where they were rubbing my gums, but after that I got used to them and the rest of it was pretty smooth. In the end my teeth do not alone correctly my molars do not come together and I can’t use my front teeth to bite together with which is why I am working to get an adjustment.

2 years ago

Reply from SmileDirectClub

Thank you so much for sharing!

Jul. 27th, 2021

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Laura Bailey Beverly Hills, FL

so very quick and easy to get the kit, make the impressions, took almost 2 weeks to hear from them after I sent impressions back, but they are all very, very friendly and knowledgeable when you call them. they have answered any questions I have had. And the Digital Treatment Plan to view, is simply amazing. It looks exactly like my teeth now. I am ready to call, pay and get my kit and get started. I am so excited!!

2 years ago

Reply from SmileDirectClub

We are loving your enthusiasm, Laura! This means the world to us – thank you so much.

Jul. 9th, 2021

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Christy Slatton Port Orchard, WA

Love the product. Customer service a bit lacking. Emailed not reply. Live chat no follow through and pretty sure it was an AI responding to me. Waited a week then called and talked with a live person. Finally got the result I needed but then delivery was slow. Was notified of delay but the gap in time with my treatment plan is disappointing. The delivery time on initial impression kits was within 24-48 hours. The revision kit took over a week once I finally got customer service to follow through. Now I am waiting weeks for my new liners and I have had to wear my current liners going on 5 weeks. They smell and are cracking but I don’t want my teeth to drift while I wait for my revision. Hope my feedback will help future clients receive service faster than I experienced.

2 years ago

Reply from SmileDirectClub

Hi Christy, We are very sorry for all the inconvenience. Please contact us via email at [email protected] and we will do everything we can to assist you.

Jul. 7th, 2021

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Nyla C. Edison, NJ

After losing my retainer with traditional braces, my teeth quickly shifted back. I didn't want to go back to braces as an adult, mostly for financial reason. I turned to SmileDirectClub. For a lot less than traditional aligner treatment, SmileDirectClub gave me the freedom to live my life—free to travel, free to eat whatever I want, and free from inconvenient check-ups.

2 years ago

Reply from SmileDirectClub

Hi there, Nyla. Thank you for this awesome review!

Jun. 23rd, 2021

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Joshua Garrett Charlotte, NC

A little intimidating just from the standpoint that I’m nervous to see what results I get from this journey. But the impressions were funny and moments where I could laugh at myself. It was easy and thoroughly explained. For some reason I still have the pictures with the smile stretcher in my phone lol. But overall everything was easy and perfect.

2 years ago

Reply from SmileDirectClub

We are glad you had a fun time with the kit Joshua, you can expect the smile you've been looking for, we'll work hard on that! If you have further concerns don't hesitate to send us an email at [email protected] we'll be happy to help.

Jun. 2nd, 2021

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Godmother Doula Dallas, TX

SDC has been so good to me since the moment I started. The atmosphere at the office was really caring and made me fell welcomed. They answered all my questions and I felt secure about my treatment plan. I left the office with a gift, which made my experience even more memorable. Going to the office for teeth scanning went exactly above and beyond my expectations. I'm completely satisfied.

2 years ago

Reply from SmileDirectClub

Happy to hear this, Doula! We appreciate that you took the time to share some kind words.

Jun. 1st, 2021

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Amber Bailey Pittsburgh, PA

I have left a good review from my initial experience with SDC and I was very satisfied until I had to have a touch up. The process has been slow and the communication is not very direct. However, my interactions have been good and I can tell the company does care about each customer they have. I haven’t received the touch up aligners yet and my journey with SDC is still an ongoing process. It has been 2 months since my final aligner and I did notify SDC within 2 weeks that my journey was not over as my teeth weren’t completely straight. Here’s to hoping the touch up aligners do the trick.

2 years ago

Reply from SmileDirectClub

Thanks for taking the time to share feedback, we are happy to hear back from you and would like to continue assisting you as much as we can, you can send us an email to [email protected] so we can follow up from there.

May. 29th, 2021

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Jasmine Ote Mount Laurel, NJ

Even though I had made few adjustments because I wasn’t really satisfied with my teeth’s end results . The customer service was great on the phone and in the smile shop. I went to the smile shop in Philadelphia to do refinements and a 3D scan, all completely free . The lady who was helping me was extremely kind, very professional, and understanding! Highly recommend 👍🏻

2 years ago

Reply from SmileDirectClub

Thanks for sharing your experience Jasmine! we are super happy to hear you've achieved the smile you were looking for, time to shine your new smile!

May. 20th, 2021

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Wyatt Dollar Farmington, NM

The process for getting a preview of my new smile was really simple! I deducted a star because as I was going through the online interview, one of the questions asked what the main "concern" with my teeth was. I submitted that I have an underbite. The fact that I was sent the impression kit, led me to believe that they could correct it. I received an email containing my animated "new smile". Unfortunately, the only thing they can correct is the slightly crookedness. For someone that just needs straightening, I'm sure it would be a great option. However, if you have a "bite" problem, it's not a good fit. I wish that they would have just cut me off in the interview process and said that underbites are not correctable with their system.

2 years ago

Reply from SmileDirectClub

Thanks for taking the time to share your feedback, we are sorry for any inconvenience caused, the Impression Kit approved because there are certain occasions where bite issues can be addressed, however, only by receiving the Impression Kit back our team in charge is able to tell if it's possible or not, we hope you understand, feel free to reach us out to [email protected] if you require further assistance, we'll be happy to assist.

May. 16th, 2021

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Goldy Lox Baltimore, MD

This is a very professional, clean, welcoming place. I liked the service they provided, and how everything was explained to me. Bianca is amazing, one of the best I’ve met yet. I would hire her if I had a company. Anyway no pressure, it’s all true what they say, they have flexibility and the proof is in the pudding. I look forward to continuing business with them. Didn’t know my teeth needed so much help but after seeing my scan it looked like I needed braces. Thank You again SmileClub. 5 Starz and 2 Thumbs Up

2 years ago

Reply from SmileDirectClub

Wow! This means a lot to us, Goldy. We sure are proud of both our team and the technology we use in order to give our customers a cost-effective and convenient option. Thank you so much for your kind words of support.

May. 7th, 2021

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Gabriela Beddor Portland, OR

I loved my appointment and being able to go into the shop. It was so easy and the girls I worked with were so sweet and easy to talk to! I am beyond excited to be able to get started on my better smile and I am just so excited for the confidence boost that I'm sure will come along with it! The shop was so clean and welcoming and I had an awesome experience overall!

2 years ago

Reply from SmileDirectClub

Gabriela, we love seeing this!

Apr. 29th, 2021

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Eric Adkins Seattle, WA

The front desk receptionist QuynhAnh was a very positive woman she kept me comfortable and made sure to regularly check on the status of my wait. I hope to go back to see her again. Also the woman that completed my 3D scan Iman was also very energetic and knowledgeable regarding her job. I have to say I wasn’t too sure I was going to actually purchase the product but she placed me at ease and with her help I knew this was the right choice for my life.

3 years ago Edited September 14, 2021

Reply from SmileDirectClub

Eric, we're thrilled to see your kind review!

Apr. 16th, 2021

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Caleb Guilbeau Hattiesburg, MS

The starting process has been a breeze. Instructions are clear, customer service is fast, just great overall. However, I was under the impression (no pun intended) that it would be cheaper if I only want the upper aligners as opposed to both upper and lower. The customer service rep explained to me that the price is set because of the same process/use of materials (sure, makes sense). But I think it would be more fair to have separate prices there. Especially for college students (with school insurance not covering dental) who cannot make the full payment but also not wanting to pay even more through monthly payments. Having to rethink my decision now...

3 years ago Edited September 14, 2021

Reply from SmileDirectClub

Hi Caleb. Thanks for taking the time to leave a review. We would like to keep assisting you with your plan. Feel free to send us an email at [email protected] so that we can assist further. Best.

Apr. 13th, 2021

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Karla Los Angeles, CA

I have yet to receive my kit, so I can't comment on the aligners or the process. However, I have to say that my appointment went very smoothly. Adrianna at the San Diego-Point Loma location was excellent. She was very knowledgeable, she answered the million questions I had, and made me feel at ease the entire time. I was very comfortable even though for me that would've been a very uncomfortable situation. She took her time to explain everything thoroughly to make sure I understood everything clearly. My review today is solely on my visit with Adrianna, and she was amazing!!!

3 years ago

Reply from SmileDirectClub

Hi Karla. We're so happy to see this review. Thank you so much!

Mar. 15th, 2021

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Jessica Peter Chantilly, VA

Bianca assisted us with the 3D scan and she was very thorough and polite and knowledgeable. We were happy with the pricing and the progression scans were really neat to see. We went in the Monday before last on 3/1 and I plan on making the deposit payment this evening. I can’t say enough wonderful things about Bianca. She really made me and my son feel welcome and comfortable

3 years ago

Reply from SmileDirectClub

Hi there Jessica! It is always a pleasure to assist you. Thank you so much for all the love and support.

Mar. 12th, 2021

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Moses Greenberg Gainesville, VA

Simply an amazing & efficient business model never requiring office visits. Really like how most teeth corrections take less than 6 months and very affordable! Staff is friendly and very efficient in processing. Honestly what is not to love? I am seriously looking at investing in your company Nasdaq ticker SDC. Thanks again and will report back in 4 months to let you know status of my son's progress.

3 years ago

Reply from SmileDirectClub

We're so happy to see this review. Thank you so much!

Mar. 11th, 2021

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Paul Smiths, AL

Well to start out, my impressions took more than a first kit. I thought since you can see my crooked teeth, it should have been ok, but I had taken three kits total and that last kit was the kicker. My liners are being constructed as we speak. I’ve been wanting a great smile since I was a private in the Army. Hope to add my smile with the rest of the folks that are advertised.

3 years ago

Reply from SmileDirectClub

Paul, thanks for your kind comments about our team.

Mar. 10th, 2021

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Tracey Burk Lutherville, MD

I like the straightforwardness of this company and its commitment to great customer service. I have struggled with getting my aligned to fit properly; after 3 efforts, I returned for a scan. At every step of this process I was listened to attentively and helped without being made to feel like I was being difficult. Everyone has seemed committed to getting things right every step of the way. I really appreciate that.

3 years ago

Reply from SmileDirectClub

Tracey, thank you so much for taking the time to share! We truly appreciate seeing this on our page.

Mar. 10th, 2021

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Mariah ,

Ty was amazing ! I enjoyed my experience with her. Even the woman i spoke with over the phone when I couldn’t find a park was amazing. I think her name was Michelle or Natalie. She was amazing also. They made me feel comfortable. And all the goodies and the Covid steps that are being taken, they are on that as well. Hand sanitizer after touching everything!

3 years ago

Reply from SmileDirectClub

Hey, thanks for sharing. This is totally the experience we want you to have. We cant wait to see the results.

Feb. 28th, 2021

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Amy Hyatt ,

The smile shop was just way more awesome than I could imagine. The ladies were ever so sweet, caring, and considerate. Really made you feel like at home. And I bet after this whole pandemic the experience will be even better. Just the whole place had a very cool set up and I felt very comfortable. (I am very not good with new situations, me feeling comfortable is outstanding). I even found my car again without troubles. 🤣😅

3 years ago Edited September 14, 2021

Reply from SmileDirectClub

Amy, thank you for the high star rating!

Feb. 23rd, 2021

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Jesse Sanchez Keller, TX

Upon arrival, I was greeted by Marcelo who ensured I was properly informed about the program prior to beginning. I had a multitude of questions which he answered thoroughly. Megan, who performed my scan, was also friendly and quite informative. She explained how the aligners process works and what would be expected of me. From start to finish, this was a fantastic experience. I cannot wait to get started!

3 years ago

Reply from SmileDirectClub

Thank you again for taking the time to share a review! We truly appreciate the support.

Feb. 19th, 2021

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Jennifer McTague Chatsworth, CA

So far I have just been on the smile bus, which was super convenient, and impeccably clean. The staff were extremely personable and friendly. The picture taking procedure and consultation was under 30 minutes, very informative and the remaining steps were precisely written out and explained to me. Smile Direct expressed appreciation for my business, offering a complimentary at home teeth whitening package, and an Amazon discount card. In the next 72 hours I'll find out from the orthodontist if Smile Direct Club will work for me!

3 years ago

Reply from SmileDirectClub

Hello Jennifer, thank you so much for the positive feedback and for taking the time to post this review. Our customers help us to constantly learn and improve what we do. I'm so glad the SmileShop visit was a great one.

Aug. 25th, 2020

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J Ro Amsterdam, NY

I always had straight teeth, but as I got older I started to get a gap. The gap got bigger and bigger. I wasn’t happy with my smile anymore. I came across SDC and realized that I can afford it. It was an opportunity that I could not pass. It took four months to get my smile back and now the compliments have not stopped. I feel confident again. I feel like I can conquer the world. I owe it all to SDC.

3 years ago

Reply from SmileDirectClub

J, our goal is to make sure all customers walk away informed, educated, and excited. Thank you for taking the time to leave a review!

Jul. 15th, 2020

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Sophia Foster St Louis, MO

I extremely happy with my results! I keep looking at my teeth in the mirror lol. I started this process in January 2020 and yes it was a bit painful but WORTH IT! I’m pretty much done and start wearing my retainer next week. I have no dental insurance so this option was reasonably affordable perfect for me in every way!!! Thanks Smile Direct Club

3 years ago

Reply from SmileDirectClub

Thank you for taking the time to leave a review and putting a smile on our face!

May. 18th, 2020

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Beatriz Chalate Clarkston, GA

My experience was great 👍 Kayleigh and Frankie were super nice and very helpful. My mom better understands Spanish and Frankie explained all the concerns my mom had. Kayleigh was very understanding of our concerns and explained the process good and clear to me and my mom. I will definitely recommend this to my friends and family. Overall it was a great experience.

4 years ago

Reply from SmileDirectClub

Wow! This means a lot to us, Beatriz. We sure are proud of both our team and the technology we use in order to give our customers a cost-effective and convenient option. Thank you so much for your kind words of support.

Mar. 2nd, 2020

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Hilton Lake Oswego, OR

I am happy with my results, but their time lines are just a joke. The 6 months plan turned into 10 months and finally I finished my plan, but now I have been waiting for my retainers since November, the original ETA was 3-4 weeks. If they can fix their time lines problem and deliver on time, then SDC could easily be a 5 stars. SDC is forgetting that, when customer want that new smile in the time frame they suggested. The customers are so looking forward to that date, but then when something doesn’t fit or brake. No one want to wait months just to get replacements or new aligners. Right there is when SDC turns dreams into nightmares. Well, it feels like that. SDC, if you are reading this. Please send me my retainers ASAP.

4 years ago

Reply from SmileDirectClub

Hi Hilton, we are concerned to hear about his and we do not want any club member to have to wait longer than anticipated for their order. I will be reaching out via private message for further assistance. Best, Valerie

Jan. 3rd, 2020

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Susan Oklahoma City, OK

After obtaining a scan in an OKC smile shop I waited 10 days for the aligners to arrive to Canada. I completed 5 of 6 month plan before having to get a rescan for teeth that weren’t tracking. Waited 5 weeks for 2 months of refinements and the first week of each month was made incorrectly. Just finishing those refinements and have slight corrections still to go and may need another set of refinements. Customer service is not a strong suit with Smile Direct Club but I have had a liaison (the gentleman who convinced me to make my order) and having him has made a huge difference. I would do it again!

4 years ago

Reply from SmileDirectClub

We truly appreciate your kind words, Susan. Feel free to reach out to us at if you ever need anything. Best, Thom

Dec. 6th, 2019

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Jackie C. Nashville, TN

I started nighttime only aligners which no other companies offer. It would be really difficult with my job to have to wear aligners all day so night time only is perfect. I am almost done with the plan and my teeth look INCREDIBLE!!!! The process has been really painless and the folks at the Smile shop I visited were incredibly helpful. I am just LOVING my new smile!!!! FINALLY... a solution for me that doesn't require months of ugly trays in my mouth all day. : )

4 years ago

Reply from SmileDirectClub

We appreciate you taking the time to leave us this great review, Jackie!

Nov. 13th, 2019

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Erinsmith Astoria, NY

my teeth are straight! But it definitely wasn’t perfect along the way. Things that were great: I could visibly notice my teeth straightening almost right away, and the pain on most of the aligners was tolerable and over within a day. They’re extremely easy to use & I loved the free lip balm and teeth whitening with it! (Not super important, but that lip balm is good!) overall I got straight teeth, so they did they the job! Cons: some of the aligners made my gums bleed to the point were I took a nail clipper to them. They said you could use a file but I could never get it to work. The second and largest issue I ran into was them not coming correctly in the packaging. 3 times now (and I still have a month to go) I’ve gotten double top or double bottom aligners. I ended up kind of splitting up the time between the old and the new aligners mid-week. Some other issues were breakage overtime but I’m also a bit of a teeth-grinder so I don’t wanna fully blame that on them and cleaning them with just soap and water was just making them taste like soap so I just took a clean toothbrush to them and it seemed to work fine! Hope this helps!!

4 years ago

Reply from SmileDirectClub

Hey Erin. Thanks so much for taking the time to leave us this feedback. We definitely appreciate it. Our aligners are all run through a quality check, so your review is concerning to read. Please feel free to email us at if we can be of any assistance. Best, Thom

Aug. 20th, 2019

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Clair McDougal

This is my first ever negative review I’ve ever written, so that tells you how detestable this company’s actions were against me. I first got my aligners 7 years ago and I have had nothing but absolutely horrendous dealings with the customer service. Orders placed and not received, no communication, no responses, no desire to make errors right, teeth shifting because my aligners or retainers weren’t sent when promised. Notes were rarely left on my account when I contacted customer service, so no one knew what was going on. I wasted countless hours and money, all for my teeth to have now shifted back to where they originally were. To their customer service, left is right and up is down. There is no reasoning with them and they will not uphold their side of the “lifetime smile guarantee”. I am happy to finally be free of dealing with their incompetence and I have made an appointment with a real dentist. I am hoping this review helps people not make the same mistake that I did.

7 months ago

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Robert Horn II Pahrump, NV

My two children both required braces and using SmileDirectClub. It was easy and affordable. Today my kids have beautiful teeth, thanks to SmileDirectClub.

8 months ago

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Verified Customer

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Adrian Zendejas Mesa, AZ

My experience with my treatment was amazing. Of course there is a little soreness some headache some days but with dedication it's all well worth it

2 years ago

Reply from SmileDirectClub

Hi Adrian, we appreciate you taking the time to leave us this feedback.

May. 3rd, 2021

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Verified Customer

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Rene Tucson, AZ

I had teeth that were on top of each other. My teeth weren't straight. Now all my teeth are side by side and I have the smile I always dreamed of

2 years ago

Reply from SmileDirectClub

Rene, we're thrilled to see your kind review!

May. 3rd, 2021

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Verified Customer

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Terry Reale Charleston, WV

No one ever said anything when I was finished. When I began the process a pic was taken but not at the end. During Covid the Smile place closed down in Wilmington. No one ever told us that the office was closed.

2 years ago

Reply from SmileDirectClub

Hi Terry, we are sorry to hear about your experience, due to the pandemic some our Smileshop had to temporary closed, we would like to know more about your results and overall more details about your treatment plan, know what happened and most importantly continuing assisting you, please send us an email to [email protected] and we'll gladly assist.

May. 5th, 2021

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Verified Customer

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Phuc H. Trinh San Jose, CA

Customer Service is good but the final treatment is not nearly as promise. If you don't mind about timeline, they can redo it but it's 100% done on 1st time treatment based on my experienced

2 years ago

Reply from SmileDirectClub

Hello Phuc, thanks for sharing about your experience, we are sorry to hear you were not able to achieve the desired results, there are scenarios where additional aligners might be required to fully achieve the results but we are committed to continuing to assist you as much as we can. Feel free to send us an email to [email protected] and we can follow up from there.

May. 5th, 2021

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Verified Customer

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Chris Ardmore, PA

It took longer than initially predicted (SDC was still very young at the time), but my smile is completely transformed, and I feel transformed too.

3 years ago

Reply from SmileDirectClub

We are grinning from ear to ear. Thank you for the support, Chris. We are always here for you!

Mar. 4th, 2021

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Verified Customer

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Stacey Springfield, MO

I've had a few issues and every time they corrected them very quickly. My experience with invisible braces has been easy with minimal pain.

3 years ago

Reply from SmileDirectClub

Hi Stacey! We're thrilled to see this.

Mar. 3rd, 2021

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Verified Customer

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Ruth Lexington, KY

The times I have had to communicate with a representative from SmileDirectClub, it's always been a very positive, seamless experience.

3 years ago

Reply from SmileDirectClub

Ruth, we love seeing this!

Mar. 4th, 2021

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Verified Customer

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Wesley Glen Alpine, NC

Using invisible braces you need a lot of self control, but they do work quicker and are a lot more comfortable than braces.

3 years ago

Reply from SmileDirectClub

Hey Wesley. Thank you again for taking the time to share a review! We truly appreciate the support.

Mar. 3rd, 2021

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Verified Customer

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Eula University Place, WA

What made me decide to go with SmileDirectClue was the low cost. My experience has been easy, convenient, and effective.

3 years ago

Reply from SmileDirectClub

Hi Eula, thank you so much for your positive comments about SmileDirectClub!

Mar. 3rd, 2021

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Verified Customer

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Kelly

I am pleased with customer support. Anytime I've ever called everyone's been very nice, very friendly, very fast and helpful.

3 years ago

Reply from SmileDirectClub

Kelly, we're delighted to see this!

Mar. 3rd, 2021