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Author: Kaitlyn Short
Based in Canada with an office in the United States, NewSmile is an invisible braces provider that corrects patients’ smiles through clear, plastic teeth aligners as an alternative to traditional braces. Invisible braces are an affordable, low hassle, less noticeable alternative to metal braces as an orthodontic treatment . NewSmile offers both an upfront cost and a monthly payment plan. All treatments also come with premium whitening foam for a complete smile makeover. The NewSmile aligner treatment is completed at home without any appointments with an orthodontist, though the entire process is supervised by orthodontists and dentists remotely. Treatments are available in Canada, the United States, and Hong Kong.
Patients can use HSA and FSA to cover the cost of the treatment in the form of reimbursements. Patients will have to check their policy to see if cosmetic dentistry or beauty and health are covered in their plan. If so, NewSmile can provide a detailed receipt that can be sent to the insurance company with a claim.
NewSmile’s average treatment time is 4–6 months. Though some treatments may take shorter and some may take up to a year, the average time is about on par with other invisible aligner companies. This average treatment time isn’t the shortest, but it’s on the average to quicker side in the industry.
As with other types of dental treatment, each case is individual and largely depends on how well the patient wears their NewSmile aligners. It’s recommended to wear the clear aligners at least 22 hours a day and only take them out for eating and drinking beverages other than water. Doing this will give the quickest treatment time possible. Additionally, patients should brush their teeth before putting their aligners back in to keep them clean and aid in overall dental health.
NewSmile also offers Night Aligners which, if worn for 10 continuous hours at night, average an 8-10 month treatment time.
Many customers complain that the impression kits used to create initial impressions of a patient’s teeth are difficult to use. NewSmile has patients schedule a video call with an impression specialist when they use the impression kit to help patients and make sure they’re using the kit correctly.
The impression kit consists of putty, two trays, and a smile stretcher. Patients need to mix up the putty and put it into the trays evenly to ensure a good impression. Using the smile stretcher can feel awkward, but shouldn’t be painful. Having a video call with a specialist can help make sure all steps required are done properly and that the impressions are precise.
NewSmile offers a risk free impression kit, meaning that anyone can try the impression kit and will get a full refund if they’re not a good candidate for a NewSmile treatment. Invisible braces can treat mild to moderate crowding or spacing as well as many different types of bite issues.
NewSmile offers a smile assessment on its website to also help customers determine if they’re a good fit for an invisible braces treatment. The assessment asks about a person’s teeth and bite, and asks for a photo of their teeth clenched together. Sending this assessment in can help customers determine if they should go forward with treatment or not. If still unsure, starting with the impression kit doesn’t hurt.
Many people can qualify for NewSmile’s clear aligner treatment. People with dental implants or missing teeth can also qualify. When talking with the impression specialist, customers should mention where their implant is or which tooth is missing. Customers will also have to remove any permanent retainers and discuss any dental bonding with their impression specialist.
For customers who want to pay the lowest price, the upfront cost is the way to go. The only downfall is that it has to be paid all at once. The upfront cost $1,195, which is one of the lowest upfront costs in the industry. The entire cost includes an impression kit, treatment preview, all plastic aligners, a set of retainers, and whitening foam. NewSmile also offers periodic discounts on its website if customers share their email address.
If the upfront cost doesn’t work with a customer’s budget, NewSmile also offers a low monthly price of $84 paid with no interest over 12 months with a $295 deposit. This monthly payment is around the average monthly payment in the invisible braces industry, but most companies have contracts of 24 months instead of 12 months with NewSmile. The total cost with this method is $1,295, which is also one of the lowest costs in the industry.
After finishing the last set of invisible aligners, NewSmile provides a free set of retainers. These retainers are to be worn every night in order to prevent teeth from moving back to where they were. Many companies charge extra for a retainer after treatment, so having a set included in the overall low cost is a great benefit.
In addition to a free set of retainers, NewSmile will also send additional aligners if customers aren't happy with their new smile. At the beginning of every treatment, customers will receive a preview of what their smile will look like after treatment. If a patient finds that their smile doesn't look like what their preview showed it would, NewSmile will work with them to fix it. As long as a patient followed their treatment instructions and wore the aligners correctly, NewSmile will send additional aligners at no cost to help each customer attain a beautiful smile.
NewSmile's low monthly cost of $84 paid over 12 months is one of the lowest in the industry. Unfortunately customers can't have that price unless they pay a $295 deposit. Other invisible braces companies have lower deposit prices, but it's also important to note that NewSmile's monthly payment is extremely cheap in comparison to those same companies.
NewSmile offers one of the least expensive invisible braces treatments in the industry. The monthly cost is extremely inexpensive, though customers do have to pay a relatively high down payment price in order to get the monthly payment option. The company’s average treatment time is around the standard for the industry, but NewSmile also offers a set of retainers for free after a customer completes the treatment plan, which is a great value.
The company also has a video call system with impression specialists that can help potential customers correctly complete their impression kits. Customers can also contact the company if their new smile doesn't match their preview and they can receive additional aligners at no cost to attain their perfect smile. In the end, if you’re looking for straighter teeth, NewSmile seems like it could be a good fit for you.
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Ciara Meid
3 days ago
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Jaime Miranda
2 months ago
Verified Customer
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Ashley B Wethersfield, CT
3 years ago
Reply from NewSmile
Sep. 13th, 2021
Verified Customer
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Cally Hartford, WI
3 years ago
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Aug. 27th, 2021
Verified Customer
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Stephanie
3 years ago
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May. 27th, 2021
Verified Customer
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Emiline Peterborough, ON
3 years ago Edited January 10, 2024
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May. 26th, 2021
Verified Customer
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Crystal Riverside, CA
3 years ago
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Aug. 27th, 2021
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Ashlee Saint Louis, MO
3 years ago
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Aug. 27th, 2021
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Christopher Cedar Creek, TX
3 years ago
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Aug. 30th, 2021
Verified Customer
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Svitlana Skrypnyk
3 years ago
Reply from NewSmile
Jun. 8th, 2021
Verified Customer
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Sharon
3 years ago
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May. 26th, 2021
Verified Customer
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Gabrielle
3 years ago
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May. 28th, 2021
Verified Customer
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Sandra
3 years ago
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May. 26th, 2021
Stephen F.
9 months ago
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Feb. 27th, 2024
Sweeta Yasar Calgary, AB
3 years ago
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May. 10th, 2021
Gabriel Axarlian
4 months ago
Verified Customer
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Anna San Francisco, CA
3 years ago
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Aug. 26th, 2021
Verified Customer
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Victoria
3 years ago
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Jun. 17th, 2021
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Bhavik
3 years ago
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Jun. 8th, 2021
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Dakotah Lange
3 years ago
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Jun. 8th, 2021
Verified Customer
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Mallory Forward
3 years ago
Reply from NewSmile
Jun. 2nd, 2021
Verified Customer
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Anonymous
3 years ago
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May. 27th, 2021
Verified Customer
Review Source
Samuel
3 years ago
Reply from NewSmile
May. 26th, 2021
Jordan Sparks Grande Prairie, AB
3 years ago
Reply from NewSmile
Jun. 22nd, 2021
Tammy Rome, GA
3 years ago
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Apr. 27th, 2021
Ally Calgary, AB
3 years ago
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Feb. 16th, 2021
Kim Paquette Sept-Iles, QC
3 years ago
Reply from NewSmile
Jan. 28th, 2021
Amanda Bee Toronto, ON
3 years ago
Reply from NewSmile
Jan. 15th, 2021
Amyblogs Sarnia, ON
3 years ago
Reply from NewSmile
Jan. 15th, 2021
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Tammy Helbing Rome, GA
1 year ago
Reply from NewSmile
Mar. 21st, 2023
Review Source
Daniella Mayoral North Richland Hills, TX
1 year ago
Reply from NewSmile
Feb. 1st, 2023
Zayden Dumas
6 months ago
Reply from NewSmile
Jun. 7th, 2024
Verified Customer
Review Source
Nicole Gilbertsville, PA
3 years ago
Reply from NewSmile
Aug. 27th, 2021
Verified Customer
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Victoria
3 years ago
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May. 28th, 2021
Verified Customer
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Delaney
3 years ago
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May. 26th, 2021
Verified Customer
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Lauralie Beaulieu
3 years ago
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May. 21st, 2021
Verified Customer
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Lindsey Drover
3 years ago
Reply from NewSmile
May. 21st, 2021
Peg Bellard Fort Smith, AR
11 months ago
Reply from NewSmile
Jan. 17th, 2024
Zeydamedia Vancouver, BC
1 year ago Edited March 24, 2023
Reply from NewSmile
Mar. 24th, 2023
Review Source
Nola Z. Vancouver, BC
1 year ago
Reply from NewSmile
Feb. 14th, 2023
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Rachel Abbotsford, BC
3 years ago
Reply from NewSmile
Nov. 26th, 2021
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Stephen Kitchener, ON
3 years ago
Reply from NewSmile
Nov. 19th, 2021
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Keandrah Hanna Regina, SK
3 years ago
Reply from NewSmile
Sep. 13th, 2021
J R Queens, NY
3 years ago
Reply from NewSmile
Jul. 14th, 2021
Kennedy Ashland, KY
3 years ago
Reply from NewSmile
Jul. 2nd, 2021
Barbara Bacoor, CAV
3 years ago
Reply from NewSmile
Jun. 15th, 2021
Brenda McNamara San Francisco, CA
3 years ago Edited September 14, 2021
Reply from NewSmile
Jun. 14th, 2021
Ann Hooper Arlington, TX
3 years ago
Reply from NewSmile
Jun. 1st, 2021
Michelle Austin Mahwah, NJ
3 years ago
Reply from NewSmile
May. 24th, 2021
Danielle Silbernagel Saskatoon, SK
3 years ago
Reply from NewSmile
Mar. 4th, 2021
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