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9.1

Overall Score

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isabella saint Florence, AL

Byte has really good customer service. :)

1 year ago

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Reply from byte

Thank you so much! We really appreciate you taking the time to leave us a review :)

Apr. 6th, 2021

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JORGE ANDRADE Fontana, CA

It’s been a nightmare. Once you pay customer service don’t care about the customers

2 years ago

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Reply from byte

Hi Jorge! We never want any of our patients to feel this way! We encourage you to send an email directly to our support team so that we can get you back on track promptly.

Oct. 20th, 2020

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Gg Plano, TX

I like the short treatments wish for faster service.

1 year ago

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Reply from byte

Hi there! We understand waiting to hear back can be frustrating but we are working hard to cut our response time and make sure we assist our customers as fast as possible. Do not hesitate to reach out to us at [email protected] with any questions or concerns you may have or for more urgent need call our phone number at 877-298-3669. Thank you for your review!

Dec. 21st, 2021

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NanaAfia Marfo Tallahassee, FL

they were a good help to the start of my aligners journey

1 year ago

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Reply from byte

Thank you, NanaAfia! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.

Nov. 8th, 2021

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Elena Lopez South Pasadena, CA

Great customer service, I notice a difference in my teeth!

1 year ago

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Reply from byte

Hi Elena! Thanks so much for writing in and sharing about your Byte experience. We're so excited for your Byte journey :)

Sep. 24th, 2021

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Lee Cam Schuylerville, NY

Very helpful customer service over the phone.

1 year ago

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Reply from byte

We can understand your frustrations. Due to a higher than normal volume, our response time has been less than ideal. We apologize for the delays. Rest assured, we are staffing up and doing what we can to help each and every customer. Because treatment is done from the comfort of home, we do ask for pictures in order to determine the next best steps. We want to address your concerns and do what we can to help. Give us a call at 877-298-3669. We are standing by for support!

Aug. 3rd, 2021

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Brutha K Amsterdam, NH

Was a great service, customer service is great

1 year ago

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Reply from byte

Thanks so much for sharing about your Byte journey. We are always here to help any time you need support. Simply send us an email or give us a call and a Byte team member will take care of you :)

Aug. 9th, 2021

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Heather M Carnegie, PA

Price and convenience are both great!!!!

1 year ago

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Reply from byte

Happy to hear it! Do not hesitate to reach out if you have any questions :)

Jul. 28th, 2021

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Douglas albert

Works well I have no complaints about the product or services

1 year ago

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Reply from byte

We are so happy to hear this! Thank you:)

Oct. 13th, 2021