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8.8

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Tenee Roberson Round Rock, TX

My teeth are misaligned now. I still have an overbite

1 year ago

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Rebecca W.

They did not help me with insurance as promised, an

1 year ago

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Reply from byte

Hi Rebecca! We would love to look into this for you. We know insurance can be a finicky one to handle. Luckily, we have a wonderful reimbursement team who's always happy to help and make sure we can assist with your claim. Send us an email, let's look into this further.

Oct. 20th, 2020

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Murtaza

Terrible experience with insurance reimbursement

2 years ago

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Reply from byte

Hi Murtaza! We're sorry to hear this is the experience you've had- we'd love to look into this for you. Send us an email to [email protected] let's get you taken care of!

Oct. 5th, 2020

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Angel

Doesn't work! Waste of time and money! Don't buy!

2 years ago

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Reply from byte

Hello Angel, thank you for reaching out! Per patient privacy laws, we're unable to speak more on any specific treatment. We'd be happy to look into this further for you if you could share more. With our orthodontic team, we aim to provide you with a safe and effective treatment for results that work best for you.

Apr. 1st, 2020

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Lisa Forbes Syracuse, NY

Byte makes braces quick, easy and affordable.

10 months ago

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Reply from byte

Thank you for the great review, Lisa! We are proud to offer an alternative to traditional braces. We are always happy to help if you ever have any questions!

Dec. 13th, 2021

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Michaela deysher Albuquerque, NM

Quick and effective way to straighten out your teeth

1 year ago

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Reply from byte

Thank you for your rating!

Jul. 23rd, 2021

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Lacey Moore Norco, CA

It’s a very easy and convenient experience

1 year ago

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Reply from byte

We love to hear it! :) Thanks for the awesome review!

Jul. 20th, 2021

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William Dean

Very good experience, good service. Very good results

1 year ago

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Reply from byte

Hey William! Thanks for the great review, we are so happy to hear about your progress so far. We do our best to make sure every step is easy and effortless- our entire team is always here to make sure you're getting the best treatment. So do not hesitate to reach out to us at [email protected] with any questions or concerns you may have. We can't wait to see your final smile! Welcome to the Byte fam 😊

Jul. 8th, 2021

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Gerry Pittsburgh, PA

The experience is going great! Noticeable results in weeks!

1 year ago

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Reply from byte

Gerry- We are thrilled to hear that you are already noticing a difference. We are here for you through it all, so any time you have a question, email [email protected] or give us a call at 877-298-3669 and our team would be happy to help. Thank you for choosing Byte!

Jul. 6th, 2021

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Andrew Lopez Elgin, IL

Good experience wish we would’ve had more rep contact

1 year ago

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Reply from byte

Andrew- We are here for you through it all, so any time you have a question, email [email protected] or give us a call at 877-298-3669 and our team would be happy to help. Thank you for choosing Byte!

Jul. 7th, 2021

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Alexander Lim Canoga Park, CA

I like how the aligners fit pretty comfortably in my mouth.

1 year ago

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Reply from byte

We are happy to hear that your treatment is on track. We are excited to see your final results! If you ever have any questions, please don't hesitate to reach out. Our team is always happy to help! :)

Jun. 11th, 2021

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stephanie lewis Roseville, CA

Packaging, product and customer service are great.

1 year ago

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Reply from byte

Hi Stephanie, Thank you for taking the time to provide us with a review of your experience. We can't wait to see what those results do for you!

Jun. 11th, 2021

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Mercy Flores Seattle, WA

This company has great customer service.

1 year ago

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Reply from byte

Thanks so much for the review. We're so happy to have you in the Byte family :)

May. 13th, 2021

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Damon Albers Clermont, FL

I am now on my third set after the first two sets did not achieve the desired results.

1 year ago

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Reply from byte

Hi Damon. Thank you for writing in. We are glad our team was able to get you on track to reach your desired results. During treatment, it is totally normal to have to make adjustments to the original treatment plan as sometimes certain teeth can be more stubborn than others and need a little bit longer time to move into place. When this happens our team is always here to help get you back on track towards your dream smile. If you have any questions or concerns send us an email so we can help you out!

Apr. 9th, 2021

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Amanda Swysgood Kansas City, MO

I like the customer service and easy process.

1 year ago

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Elle Smith Happy Valley, OR

Great customer service and a good product.

1 year ago

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Adiba Alam New York, NY

What I like best about the company is the customer service.

1 year ago

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Jackee Martinez Eugene, OR

I love this product. My smile is amazing!

1 year ago

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Stacie Boyd Mesa, AZ

BYTE has been great abd results are great too!

2 years ago

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Dexter Riverside, CA

Pretty good especially for the price compared to others.

2 years ago

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ALarche Pearland, TX

Byte has excellent customer service! They respond quickly!

2 years ago

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Barbara Jefferson Greenville, SC

Byte customer service is very helpful and timely!

2 years ago

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C.C. , OH

Easy, Efficient, and Economical. Thank you!

2 years ago

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Arlyn Garcia Burlington, NC

Great customer service, fast response, easy to use.

2 years ago

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Web Pompano Beach, FL

Great customer service and easy process.

2 years ago

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Reply from byte

Thanks for recommending our customer care!

Jan. 19th, 2020

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Rachelle Fratzkemm Arnolds Park, IA

Easy to use. My teeth are straighter and whiter.

2 years ago

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Reply from byte

Thanks for the review Rachelle :)

Dec. 17th, 2019

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Gg Plano, TX

I like the short treatments wish for faster service.

9 months ago

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Reply from byte

Hi there! We understand waiting to hear back can be frustrating but we are working hard to cut our response time and make sure we assist our customers as fast as possible. Do not hesitate to reach out to us at [email protected] with any questions or concerns you may have or for more urgent need call our phone number at 877-298-3669. Thank you for your review!

Dec. 21st, 2021

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NanaAfia Marfo Tallahassee, FL

they were a good help to the start of my aligners journey

10 months ago

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Reply from byte

Thank you, NanaAfia! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.

Nov. 8th, 2021

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Karen Cueva Peachtree Corners, GA

Byte has a great team of people ready to help you attain the smile you want!

1 year ago

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Reply from byte

Karen, thank you for reviewing your experience. We can't wait to see what those results do for you!

Oct. 4th, 2021

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Brittany Walters Mechanicsville, VA

Very good customer service. Very pleased with my new smile

1 year ago

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Reply from byte

Thank you so much for your review!

Sep. 28th, 2021

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Joseph Arcega Fairfield, CA

Great customer service and got my alignment back on track!

1 year ago

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Reply from byte

Thanks so much for the awesome review! Happy to you in the Byte family :)

Sep. 24th, 2021

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Katie Spence Mobile, AL

It is very easy to use! Loving my results

1 year ago

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Reply from byte

We are so happy to hear this! Thank you:)

Sep. 22nd, 2021

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Austintc8

Everything has been great! Very smooth experience.

1 year ago

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Reply from byte

Thank you for sharing!

Sep. 22nd, 2021

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. Scituate, MA

It’s great! The step by step is super easy!

1 year ago

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Reply from byte

We love to hear it! Thank you for your review!

Sep. 10th, 2021

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GIANNA SABIN Eatontown, NJ

Love Byte! super affordable and quickly efficient!

1 year ago

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Reply from byte

Love to hear it! Thank you Gianna :)

Sep. 8th, 2021

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Kendall Lee Hollister, CA

Excellent customer service! Easy process

1 year ago

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Reply from byte

Thank you for your review!

Aug. 18th, 2021

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Jisoo Kim Jacksonville, FL

Easy and friendly service. Highly recommended!

1 year ago

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Reply from byte

Thank you for your feedback! Happy to have you a part of our byte family :)

Jul. 23rd, 2021

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David DeMateo Pittsburgh, PA

My teeth are getting straighter and white

1 year ago

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Reply from byte

This is so exciting! Thank you for your review!

Sep. 1st, 2021

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Nikki Zaragoza Chico, CA

Byte is great I just can’t handle the soreness.

1 year ago

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Reply from byte

Hi Nikki, thank you for your feedback. Experiencing soreness is normal especially in the beginning! The HyperByte is a great way to help alleviate the discomfort you are feeling. If you are concerned about the soreness, we can have our team review your fit. Please reach out to our Customer Care team at 877-298-3669. We are standing by for support!

Jul. 14th, 2021

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isabella saint Florence, AL

Byte has really good customer service. :)

1 year ago

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Reply from byte

Thank you so much! We really appreciate you taking the time to leave us a review :)

Apr. 6th, 2021

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JORGE ANDRADE Fontana, CA

It’s been a nightmare. Once you pay customer service don’t care about the customers

1 year ago

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Reply from byte

Hi Jorge! We never want any of our patients to feel this way! We encourage you to send an email directly to our support team so that we can get you back on track promptly.

Oct. 20th, 2020

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Elena Lopez South Pasadena, CA

Great customer service, I notice a difference in my teeth!

1 year ago

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Reply from byte

Hi Elena! Thanks so much for writing in and sharing about your Byte experience. We're so excited for your Byte journey :)

Sep. 24th, 2021

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Lee Cam Schuylerville, NY

Very helpful customer service over the phone.

1 year ago

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Reply from byte

We can understand your frustrations. Due to a higher than normal volume, our response time has been less than ideal. We apologize for the delays. Rest assured, we are staffing up and doing what we can to help each and every customer. Because treatment is done from the comfort of home, we do ask for pictures in order to determine the next best steps. We want to address your concerns and do what we can to help. Give us a call at 877-298-3669. We are standing by for support!

Aug. 3rd, 2021

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Brutha K Amsterdam, NH

Was a great service, customer service is great

1 year ago

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Reply from byte

Thanks so much for sharing about your Byte journey. We are always here to help any time you need support. Simply send us an email or give us a call and a Byte team member will take care of you :)

Aug. 9th, 2021

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Heather M Carnegie, PA

Price and convenience are both great!!!!

1 year ago

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Reply from byte

Happy to hear it! Do not hesitate to reach out if you have any questions :)

Jul. 28th, 2021

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Douglas albert

Works well I have no complaints about the product or services

1 year ago

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Reply from byte

We are so happy to hear this! Thank you:)

Oct. 13th, 2021