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3.6

Overall Score

Author: Kaitlyn Short

LAST UPDATED: June 28th, 2023

Founded in 2001 and headquartered in Dallas, Texas, ScoreSense is a membership-based identity protection service provided by One Technologies, L.P.

The privately-held company provides customers with credit scores and reports from all three major credit bureaus and offers customers credit report monitoring services as well as identity theft monitoring for a recurring monthly fee.

Customers are also able to obtain a seven-day free trial to try out the company's services before a monthly fee is due. Potential customers should keep in mind that the company's monthly fee for service subscription will automatically be charged after the trial membership ends.

Keep reading to learn more about ScoreSense's services. 

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The Good

  • Comprehensive Credit Monitoring Services
  • Identity Monitoring Alerts
  • Identity Theft Insurance
  • Additional Resources
  • Educational Resources

Comprehensive Credit Monitoring Services

Those with a ScoreSense membership will have access to credit scores and credit reports from each major credit reporting agency (TransUnion, Equifax, and Experian), as well as credit report monitoring with instant activity alerts. Additionally, the company scans millions of public and private databases for suspicious activity.

As a part of its credit monitoring service, ScoreSense will send out instant credit alerts to ensure that customers catch any errors like unauthorized charges and fraud early on. Customers can get alerts for changes relating to credit history, delinquent payments, and new account openings. 

Identity Monitoring Alerts

According to the company's website, ScoreSense will send social security number alerts, credit card and debit card alerts, driver's license alerts, fraud alerts, payday loan alerts, and more. 

Identity Theft Insurance

ScoreSense provides its customers with up to $1 million in identity theft reimbursement insurance. This policy covers lost wages, legal costs, and other expenses related to identity restoration.

It's important to note that, while many top-rated companies offer a $1 million insurance policy, there are still some companies in the identity protection industry that offer less identity theft reimbursement insurance. 

Additional Resources

In addition to credit monitoring services, ScoreSense provides a neighborhood report feature that helps customers find out how many sex offenders live near them.

The company will send out official sex offender instant alerts if a new sex offender moves into the neighborhood.

ScoreSense also offers a ScoreTracker tool that tracks customers' credit score progress for all three credit bureaus.

Customers also get the ScoreCast tool which is a score simulator that can tell customers how their scores will change if they take certain credit actions like paying off debt or taking out new loans.

Lastly, ScoreSense has a dispute center that shows customers how to dispute mistakes and fraud off of their credit reports in order to improve their credit score rating. 

Educational Resources

ScoreSense provides its members with access to educational resources through its dispute and learning centers. Members who use these resources can receive valuable credit tips, learn how to protect sensitive information, and dispute fraudulent activity.

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The Bad

  • Credit Monitoring Limitations
  • No Fraud Resolution Services

Credit Monitoring Limitations

ScoreSense's ScoreTracker tool only features credit scores that were recently purchased and does not seem to offer free credit reports or free credit scores. For updated information, members must pay an additional one-time fee or upgrade their account. 

No Fraud Resolution Services

Unlike many other identity theft protection companies, ScoreSense does not seem to offer support from experienced fraud resolution specialists in the event of an identity theft attack. Instead, identity theft victims must dispute claims on their own.

Although the company does offer a dispute center, customers may still face uncertainty when disputing errors and fraud on their own. 

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The Bottom Line

ScoreSense is a company that offers credit monitoring and identity monitoring services. The company allows consumers to try out its services via a seven-day free trial.

ScoreSense also provides consumers with credit reports and scores from all three major reporting agencies, credit monitoring services for each major credit reporting agency, up to $1 million in identity theft insurance, alerts for errors like unauthorized charges as well as fraud situations, and a variety of helpful educational resources.

Customers also have the ability to access updated credit scores and reports through ScoreSense's services.

It's important to note that the company charges its monthly subscription fee automatically after the trial membership ends which may cause customer complaints. ScoreSense also does seem to have limited credit score monitoring and credit report monitoring services, and it appears to lack proper fraud resolution services which may lead to customer uncertainty.

If you are searching for an identity monitoring service, we recommend that you visit the company's website and read ScoreSense customer reviews before signing up for the company's services. 

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Star Rating

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1.2

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280 Reviews

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2%

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1%

1 grade

95%

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Vince (CREDIT SPECIALIST) Pittsburgh, PA

I enjoy my Scoresense. Those giving bad reviews did not read the disclaimer or anything else. Scores are based on formulas which are industry specific, for which there are over a hundred formulas to calculate your score. Their's are based on Vantage and they tell you these are their scores. Dealerships use an Auto based formula which is usually a FICO 8 Auto score. Learn before you blame and read before you agree. I can go on about Scoresense and to let everyone know, Scoresense is the only credit service that is FTC compliant. PLEASE READ DISCLAIMERS and AGREEMENTS on websites before you commit. They are absolutely free for the trial period which starts when you agree to terms and conditions and the EMAIL THEY SEND you tells when to call and what time to call BEFORE you are charged. I cleaned up my own credit report using this service and I have helped many more do the same with this service and also showed people how to use the other services they provide. And I have tried other services including the credit bureaus, They all give you a score based on THEIR formula. Try scoresense, call and ask about all the services they offer and use them and if you wish to cancel call BEFORE the time and date SPECIFIED in the e-mail.

7 years ago

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Cheryl Burke Xenia, OH

I used this service but cancelled it because my bank gave me a free service. Now I’m thinking of signing up again. I haven’t had near the service I had with Scoresense. They were easy to talk to and I had no problem with refunds. The bad reviews on here seem to be from people who didn’t do their homework.

7 years ago

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John Louisville, KY

they provided the service I was looking for when I subscribed. However, now that I have retired I just could not afford the fee. I called customer service and cancelled. The representative was courteous and professional in every way and cancelled my subsription.

9 years ago

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Tia South Houston, TX

I've never had a problem with ScoreSence. I do like their service(s) they do provide to me, including the price. I can log on at any time to track my scores, etc.

9 years ago

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Rick Froid Park Ridge, IL

ScoreSense has been very helpful ! I use for my business. It’s very easy to operate and user friendly.

3 years ago