ScoreSense Logo
star star_border star_border star_border star_border

3.6

Overall Score

Author: Kaitlyn Short

LAST UPDATED: June 28th, 2023

Founded in 2001 and headquartered in Dallas, Texas, ScoreSense is a membership-based identity protection service provided by One Technologies, L.P.

The privately-held company provides customers with credit scores and reports from all three major credit bureaus and offers customers credit report monitoring services as well as identity theft monitoring for a recurring monthly fee.

Customers are also able to obtain a seven-day free trial to try out the company's services before a monthly fee is due. Potential customers should keep in mind that the company's monthly fee for service subscription will automatically be charged after the trial membership ends.

Keep reading to learn more about ScoreSense's services. 

Top Ranked Companies

thumb_up

The Good

  • Comprehensive Credit Monitoring Services
  • Identity Monitoring Alerts
  • Identity Theft Insurance
  • Additional Resources
  • Educational Resources

Comprehensive Credit Monitoring Services

Those with a ScoreSense membership will have access to credit scores and credit reports from each major credit reporting agency (TransUnion, Equifax, and Experian), as well as credit report monitoring with instant activity alerts. Additionally, the company scans millions of public and private databases for suspicious activity.

As a part of its credit monitoring service, ScoreSense will send out instant credit alerts to ensure that customers catch any errors like unauthorized charges and fraud early on. Customers can get alerts for changes relating to credit history, delinquent payments, and new account openings. 

Identity Monitoring Alerts

According to the company's website, ScoreSense will send social security number alerts, credit card and debit card alerts, driver's license alerts, fraud alerts, payday loan alerts, and more. 

Identity Theft Insurance

ScoreSense provides its customers with up to $1 million in identity theft reimbursement insurance. This policy covers lost wages, legal costs, and other expenses related to identity restoration.

It's important to note that, while many top-rated companies offer a $1 million insurance policy, there are still some companies in the identity protection industry that offer less identity theft reimbursement insurance. 

Additional Resources

In addition to credit monitoring services, ScoreSense provides a neighborhood report feature that helps customers find out how many sex offenders live near them.

The company will send out official sex offender instant alerts if a new sex offender moves into the neighborhood.

ScoreSense also offers a ScoreTracker tool that tracks customers' credit score progress for all three credit bureaus.

Customers also get the ScoreCast tool which is a score simulator that can tell customers how their scores will change if they take certain credit actions like paying off debt or taking out new loans.

Lastly, ScoreSense has a dispute center that shows customers how to dispute mistakes and fraud off of their credit reports in order to improve their credit score rating. 

Educational Resources

ScoreSense provides its members with access to educational resources through its dispute and learning centers. Members who use these resources can receive valuable credit tips, learn how to protect sensitive information, and dispute fraudulent activity.

thumb_down

The Bad

  • Credit Monitoring Limitations
  • No Fraud Resolution Services

Credit Monitoring Limitations

ScoreSense's ScoreTracker tool only features credit scores that were recently purchased and does not seem to offer free credit reports or free credit scores. For updated information, members must pay an additional one-time fee or upgrade their account. 

No Fraud Resolution Services

Unlike many other identity theft protection companies, ScoreSense does not seem to offer support from experienced fraud resolution specialists in the event of an identity theft attack. Instead, identity theft victims must dispute claims on their own.

Although the company does offer a dispute center, customers may still face uncertainty when disputing errors and fraud on their own. 

gavel

The Bottom Line

ScoreSense is a company that offers credit monitoring and identity monitoring services. The company allows consumers to try out its services via a seven-day free trial.

ScoreSense also provides consumers with credit reports and scores from all three major reporting agencies, credit monitoring services for each major credit reporting agency, up to $1 million in identity theft insurance, alerts for errors like unauthorized charges as well as fraud situations, and a variety of helpful educational resources.

Customers also have the ability to access updated credit scores and reports through ScoreSense's services.

It's important to note that the company charges its monthly subscription fee automatically after the trial membership ends which may cause customer complaints. ScoreSense also does seem to have limited credit score monitoring and credit report monitoring services, and it appears to lack proper fraud resolution services which may lead to customer uncertainty.

If you are searching for an identity monitoring service, we recommend that you visit the company's website and read ScoreSense customer reviews before signing up for the company's services. 

View Best Identity Theft Companies

Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

info

1.2

star star_border star_border star_border star_border

280 Reviews

Review Breakdown

5 grade

2%

4 grade

2%

3 grade

0%

2 grade

1%

1 grade

95%

Sentiment Criteria

Value

star star_half star_border star_border star_border

Quality

star star_half star_border star_border star_border

Service

star star_half star_border star_border star_border

Trustworthiness

star star_half star_border star_border star_border
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
star star star star star

jessica Newaygo, MI

About 9 months ago while going over some financial statements I noticed a charge on my credit card that I knew nothing about so I got on the phone and called the number which was provided, Gave them my name and told them that I had never even heard of the company much less sign up to receive their services. This company is called Score Sense. They told me that there was no account associated with my name. I gave them the last 4 digits of my cc and they informed me that there was in fact an account but it wasn't mine. I informed them that I had NOT given anyone permission to use my card and to cancel the account. I have contacted several attorneys about the situation and they cannot believe that it is still going on. Score Sense will not only be compensating what they stole but, for the thousands of victims that have been targeted by them will hopefully seek justice as well.

11 years ago

star star star star star

Lisa Ferreira Rockville, CT

I've also had ScoreSense for years, with good success in the aspects for which it was needed. When I felt that the monthly fee was too draining, I called to cancel my subscription. I spoke to a young rep who assisted me in getting a rate reduction (not insignificant) each month, for which I was grateful and continued my subscription. I have not regretted my decision.

2 years ago

star star star star star

Sarah James Chicago, IL

this company stole 29 dollars, this might not seem like a lot but it was to me when it is a week before pay day. I needed a free credit report, score-sense offered a 1.00 trial, i joined and ended up being charged 29 dollars a week later. I call and explained the error and they denied my refund because I filed the request after the transaction, how was I supposed to know i was being charged? i did not receive any email of the activated service, and is is suspiciously easy to get this monthly charge.

10 years ago

star star star star star

Carla Rodriguez Houston, TX

I’ve been with ScoreSense for years. Never have I had an issue with them. People need to learn how to read after the word “FREE”. It clearly states on top of the page “it’s $1 and 7 day free trial. If you don’t call to cancel prior you’ll automatically get charged.” And they even send you an email too. Read ppl!

6 years ago

star star star star star

India Warren Alpharetta, GA

I hope in 2018 people can stop being lazy and READ!!!!! Yes the trial service is for $1, but after that you will have to pay for the membership just like any other membership that has a free trial!

7 years ago

star star star star star

Hebert

I've been a member for several years and have not experienced any of the issues in the negative reviews. Very helpful and simplistic. Thanks

5 years ago