March 20th, 2017 Evanston, WY
Zander sucks. I had my id, phone, and a credit card stolen in Hawaii, and I couldn't get a hold of them - I was told that I would be on hold for 20-30 minutes or I could leave my number and they would call me back and I wouldn't lose my place in line. I left my number and they called a day later, while I was still in Hawaii and left a message. Then I called again and this time I stayed on the phone after the same spiel of 20-30 minute wait. I put my phone on speaker and waited for over ONE HOUR. So I left my name again, and sent them an email telling them I thought they were a scam. I received a call over a day later on my cell phone and I didn't answer because I didn't recognize the number. Finally, a week later, my husband called and cancelled. They didn't even ask for verification of who he was or anything like that. WAST OF TIME AND MONEY.