Founded in 2001 and headquartered in Ada, Oklahoma, IDShield is a division of Legal Shield that provides identity theft protection to millions of people. IDShield offers identity theft services to individuals and organizations across the country and is one of the nation's leading providers of legal safeguards. IDShield identity theft protection services include security monitoring, privacy monitoring, social media monitoring, identity restoration, IDShield Vault Password Manager, and consultation services. According to the IDShield website, the company covers over one million lives and provides coverage against identity thieves in 50 states and four provinces. The identity theft company also offers 24/7 emergency identity theft support to all customers. IDShield provides members easy access to their credit scores, alerts, monitored information, and their licensed private investigators. The identity protection company acknowledges data breach threats on its website and offers advice and information regarding the importance of identity theft and identity protection.
- Individual and Family Plans
- Monitoring Services
- Recovery Services
- Service Guarantee
Individual and Family Plans
LegalShield IDShield offers identity protection plans for both individuals and families. The Individual plan is priced at $9.95 per month and covers one person, while the Family plan is priced at $19.95 per month and covers one person, a spouse, and up to eight children. The individual plan includes complete monitoring, unlimited consultations, $5 million service guarantee, comprehensive restoration, and the Vault Password Manager. The family plan includes every service that is found in the individual plan, but also includes the child monitoring service. In regards to credit bureaus, ID Shield works with Experian for its credit monitoring services.
In order to best protect customers' identities, LegalShield IDShield provides several monitoring services, including credit monitoring, internet monitoring (Black Market Website Surveillance), financial account monitoring, and social security number monitoring. If any suspicious activity is detected, LegalShield IDShield will issue a fraud alert to the customer. The company also has the ability to perform credit freezes. Additional monitoring services include: social media monitoring, court records monitoring, and payday loan monitoring. IDShield monitoring services allows the company and customer to keep an eye on everything from personal bank accounts (checking account and savings account) to credit scores and much more.
In addition to monitoring services, LegalShield IDShield also offers a number of identity restoration services to help customers in the event of theft. The company provides financial, medical, and criminal identity recovery, as well as limited power of attorney (pre-paid legal services) and lost wallet assistance.
LegalShield IDShield offers a $5 million service guarantee that acts as insurance by covering and reimbursing customers for expenses in the event of identity theft. The company states on its website that it doesn't "give up until your identity is restored". IDShield gives customers full access to its U.S. Member Services agents around-the-clock. The company also provides "industry-leading identity restoration experts" to help customers who have fallen victim to identity theft restore their identity. As a part of ID Shield service, the company has a list on its website of frequently asked questions to help customers educate themselves on identity theft processes and what can put them at-risk of identity theft (credit card usage, bank atms, documents, breaches, social networks, phishing schemes, websites, etc.).
- Lack of Antivirus Software
Lack of Antivirus Software
Unfortunately, LegalShield IDShield does not provide customers with antivirus software to protect the sensitive data on their personal computers from hackers and viruses. The lack of antivirus software means that customers will have to pay out-of-pocket costs to obtain their own antivirus software. Without antivirus software, customers are exposed to a variety of identity theft threats via their personal computers and devices.