IdentityIQ

IdentityIQ

IdentityIQ was founded in 2009 in Henderson, Nevada. The privately-held company provides consumers with identity- and credit-related protection solutions at affordable monthly rates. IdentityIQ also provides identity theft education programs to corporate and academic associations.

Rank Chart Our Score User Score
#1 9.2 8.0 Read Review
#2 8.8 8.9 Read Review
#3 7.5 7.1 Read Review
#7 6.0 3.7 Current

The Good

  • Affordable Monthly Plans
  • Comprehensive Credit Monitoring Services
  • IQ Center

Affordable Monthly Plans

IdentityIQ offers affordable monthly plans which range from $6.99 to $29.99 per month and include extensive credit monitoring services, credit score tracking, access to fraud resolution specialists, and up to $1 million in identity theft insurance.

Comprehensive Credit Monitoring Services

IdentityIQ works with all three credit bureaus to help consumers monitor their credit activity. Customers also receive daily alerts and monthly credit scores. Select plans feature a credit score simulator, which provides consumers with information about how certain activities affect credit ratings.

IQ Center

IdentityIQ provides customers with access to an online IQ center that includes a library of educational articles on identity theft protection. Members may also contact a customer service representative for assistance at any time.

The Bad

  • Service Limitations

Service Limitations

IdentityIQ's services are lacking when it comes to recovery. While the company does offer financial identity recovery and lost wallet assistance, it does not help with medical, criminal, or tax identity restoration.

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The Bottom Line

IdentityIQ offers affordable monthly plans, comprehensive credit monitoring services, and an extensive online IQ center. However, the company's recovery services are limited. 

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32 IdentityIQ Reviews

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  • User Score

    4

    July 14th, 2017

    The app doesnt update very often as far as scores go mine hasn't updated since 6-5-17 kinda frustrating since I pay every month for it

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  • User Score

    9

    July 12th, 2017

    Our credit cards were stolen and I needed some help. The credit card company was great but I wanted better monitoring. I wanted to have someone monitor my identity and my credit. This company had a great price and has consistently given me the peace of mind I needed. They were one of the only ones I could find that gave me reports from all the credit bureaus with monitoring.

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    0 0
  • User Score

    0

    March 15th, 2017

    This company forces you to call to cancel your membership. Then, instead of letting you run the full course of the month you paid for, it cancels your membership immediately when you call. I would have had 8 days left to my membership but they told me to call back to cancel in 8 days. Which, of course is a scam because they want you to forget to call so they can charge you. Not a fan of companies that behave this way. Credit Karma is free and I see no real difference between the two.

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  • User Score

    10

    February 14th, 2017 Santee, CA

    I get my credit report and my credit scores and it lets me know if anything has changed. I used this service to get a new car and get a better credit card. It even helps me figure out how I can move my score up.

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  • User Score

    10

    February 3rd, 2017 Fort Lauderdale, FL

    Deliverable are of quality and reports are accurate and comprehensive Best customer service

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  • User Score

    10

    February 3rd, 2017

    I have been using Identity IQ for three years now. hi sis the best identity theft company that I have tried. Beyond great protection and superb customer service, the program has helped me grow my credit scores. Now, if I want to lease a car or buy a home, I get the best interest rates because my credit has become high. I really like the dashboard as I can navigate so easily. I can get a complete credit history and credit analysis in minutes. This is a product I am going to be using for life!

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  • User Score

    10

    February 2nd, 2017

    I've been using this service for a few years now, and so far it's been wonderful! A few years ago I had my purse stolen with a lot of personal information inside. I wish I had been monitoring my credit then, because I became a victim of Identity Theft a few months after my purse was stolen. Now, I get monthly updates and alerts anytime something changes to my profile. It even alerted me after I got married and changed my last name. For me, you can't put a price tag on peace of mind!

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  • User Score

    10

    January 31st, 2017 Lake Worth, FL

    I'm writing a review of this company because these days you usually never get what you pay for. I bought a new car Saturday afternoon and while I was having dinner that night my phone pinged and I received an email alert that a new credit account had been opened in my name. Of course since the information was correct there was nothing I had to do, but imagine if it wasn't! These guys delivered just as promised. Getting credit scores and credit reports is nice too. I have no idea what company the other reviewers were using, but it certainly was not the experience I had with IdentityIQ.

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  • User Score

    8

    January 23rd, 2017

    This company has been around awhile and really always improving benefits. The Credit Report is presented very well - it is easy to read and use. Receiving data from all 3 bureaus is a great benefit and better than most other sites offerings. You really receive what you pay for and the price is actually very reasonable compared to other sites. Customer service agents seemed very knowledgeable as they were able to answer questions about program and that satisfied my needs.

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  • User Score

    9

    January 21st, 2017 Wildomar, CA

    I have pulled my credit report and several other places online but this is the best display that I have seen yet. The report is much easier to read that the free sites. Good work making an easy to read product, worth the money to have a product that you can actually read and use.

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  • User Score

    0

    January 20th, 2017

    Hoorible company. I canceled a couple days after signing up and they continued billing me and when I called again and canceled they continued billing. 4th time and will see if it sticks. Horrible customer service and in my opinion a total scam. Beware!

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    1 0
  • User Score

    10

    January 18th, 2017

    This company is great. The plans and benefits they offer are flexible and priced very competitively compared to the market. I have been using them for years and so far its been great. The customer service staff has been very helpful.

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  • User Score

    0

    December 29th, 2016 El Paso, TX

    I think credit karma is definitely way better than this and it's free. Called to cancel on the 15th of the month and had a charge on the 16th. They said it had gone thru on the 14th and they couldn't refund it so apparently I paid for the whole month but can't even use it or get my money back. What a scam.

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  • User Score

    10

    November 3rd, 2016 Streamwood, IL

    This is a great website for getting your credit reports and scores and for fruad monitoring. I tried to cancel once and the agents tried to save me with some scripts they probably have to read all the time, but that kind of thing is normla these days. I like the website and it's legit. I've called customer servcie a bunch of times and they are helpful. You can cancel anytime you want, the agents have to try to retain you just like any other company does wehn you call to cancel so don't beleive the bad reviews on that. I found a cheaper link for the same package which is www.idiqscores.com. It's $10 cheaper than going to the main website.

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  • User Score

    10

    November 3rd, 2016 Streamwood, IL

    This is a great website for getting your credit reports and scores and for fruad monitoring. I tried to cancel once and the agents tried to save me with some scripts they probably have to read all the time, but that kind of thing is normla these days. I like the website and it's legit. I've called customer servcie a bunch of times and they are helpful. You can cancel anytime you want, the agents have to try to retain you just like any other company does wehn you call to cancel so don't beleive the bad reviews on that. I found a cheaper link for the same package which is www.idiqscores.com. It's $10 cheaper than going to the main website.

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    0 0
  • User Score

    0

    October 17th, 2016 Randolph, MA

    worst credit check service ever. advise to use a different one. my membership doesn't end until mid November and by October 17 they already say I don't have access to my account due to I cancelled the future memberships. so I have a membership till mid November which I cant use at all. Will never recommend this agency to anyone!!!!!!!!!!!

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  • User Score

    0

    October 12th, 2016

    I had called to cancel my subscription 2 months ago but I'm still paying for it and every time I call they tell me my money is not refundable I don't think there a good company at all

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    0 0
  • User Score

    0

    September 8th, 2016 Houston, TX

    Attempted to cancel this service, they put me on hold for 23 minutes and then hung up. Shady customer service.

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    0 0
  • User Score

    1

    July 28th, 2016 Broomfield, CO

    I consistently tried to cancel my subscription for their services. First of all, it's 2016 and it's majorly inconvenient that the only way to cancel is to physically call in and wait on line for a customer service representative. When I first called to cancel, the girl asked why I was cancelling and told her I no longer needed the service. She told me she would be able to lower the price to $7.99, and I thought okay fine... $8 to get your credit score and monitored each month. Come to find out that the $7.99 was just for their basic program and I couldn't check anything. When I called to cancel they would tell me I had to call at the end of the month. Then when I would call to cancel they would say your card has already been charged, you will have to call again. SO. FRUSTRATING.

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  • User Score

    0

    July 5th, 2016 Blue Springs, MO

    I have tried to cancel this since March and I keep getting charged every month... They promise me to cancel and they just keep charging me... I am so frustrated with them!

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    0 0