1. LegalShield IDShield

Founded in 2001, IDShield is a division of LegalShield that provides identity theft protection to millions of people. IDShield offers identity theft services to individuals and organizations across the country and is one of the nation's leading providers of legal safeguards.

IDShield identity theft protection services include security monitoring, privacy monitoring, social media monitoring, identity restoration, IDShield Vault Password Manager, consultation services, and more.

According to the IDShield website, the company covers over one million lives and provides coverage against identity thieves in 50 states and four provinces. The Oklahoma-based identity theft company also offers 24/7 emergency identity theft support to all customers.

Additionally, IDShield provides members easy access to their credit scores, fraud alerts, monitored information, and their licensed private investigators. The identity protection company acknowledges data breach threats on its website and offers advice and information regarding the importance of identity theft and identity protection.

IDShield offers a 30-day free trial along with four different identity theft protection service plans - two individual plans and two family-specific plans. Each plan comes with credit monitoring services, unlimited consultation services, credit score tracking and reporting, and more.

Read on to learn more about the pros and cons of IDShield's identity theft protection services.

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The Good

  • Individual and Family Plans
  • Monitoring Service
  • Recovery Services
  • Service Guarantee

Individual and Family Plans

LegalShield IDShield offers identity protection plans for both individuals and families at fairly affordable prices. Each family plan covers one person, a spouse, and up to eight children.

The individual plans include monitoring services like credit bureau monitoring, social security number monitoring, dark web monitoring, and more. The individual plans also include unlimited consultations with licensed private investigators, a $5 million service guarantee, comprehensive restoration, and the Vault Password Manager.

The family plans include every service that is found in the individual plan but also includes child monitoring services. In regard to credit bureaus, ID Shield works with Experian for its credit monitoring services.

Monitoring Service

In order to best protect customers' identities, LegalShield IDShield provides credit monitoring, dark web surveillance, social security number monitoring, email address monitoring, social media monitoring, bank account number monitoring, and more.

If any suspicious activity is detected, LegalShield IDShield will issue an immediate fraud alert to the customer.

The company also has the ability to perform credit freezes. Overall, IDShield monitors everything from customers' personal bank accounts (checking account and savings account) to their credit score and much more.

Recovery Services

In addition to monitoring services, LegalShield IDShield also offers a number of identity restoration services to help customers in the event of theft. The company provides financial, medical, and criminal identity recovery, as well as lost wallet assistance.

The company also gives customers access to a licensed private investigator who will work under a power of attorney (pre-paid legal services) to restore customers' identities to pre-theft status. 

Service Guarantee

LegalShield IDShield offers a $5 million service guarantee that acts like identity theft insurance by covering and reimbursing customers for expenses in the event of identity theft.

The company states on its website that it doesn't "give up until your identity is restored". IDShield gives full access to its customer service agents around-the-clock as well as access to private investigators.

The company also provides "industry-leading identity restoration experts" to help customers who have fallen victim to identity theft restore their identity.

Additionally, IDShield has a list on its website of frequently asked questions to help customers educate themselves on identity theft processes and what can put them at risk of identity theft (credit card usage, bank ATMs, documents, breaches, social networks, phishing schemes, websites, etc.).

The Bad

  • Lack of Antivirus Software

Lack of Antivirus Software

Unfortunately, LegalShield IDShield does not seem to provide customers with antivirus software to protect the sensitive data on their personal computers from hackers and viruses.

The lack of antivirus software means that customers will have to pay out-of-pocket costs to obtain their own protective software. Without antivirus software, customers are exposed to a variety of identity theft threats via their personal computers and devices.

The Bottom Line

LegalShield IDShield offers both individual and family identity theft plans, several identity protection and recovery services, and a $5 million service guarantee. IDShield also provides several identity monitoring services including social media monitoring, credit card and debit card monitoring, and more.

Additionally, the company services customers nationwide, provides helpful and educational information on its website, and offers 24/7 emergency identity theft customer service as well as access to licensed private investigators.

Unfortunately, the company does not appear to provide customers with antivirus software which may leave customers exposed to additional identity theft threats unless they obtain their own antivirus software.

According to the IDShield website, "identity theft hits a new victim every few seconds." This threat is what motivates IDShield to provide identity theft education and protection to its customers.

Although IDShield does not seem to offer antivirus software, it continues to be a reliable and well-known company that will effectively protect your identity.

View Best Identity Theft Companies

User Reviews

Star Rating


228 Reviews

Review Breakdown

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Sentiment Criteria

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August 20th, 2014 Toledo, IA

Legal Shield and I go back to 1995, It's not only a great value to me for legal and Identity protection, it's also an excellent company to work for.


Donny Short

August 15th, 2014 Upper Marlboro, MD

I had it before I began to sell it. The company instructs to be very transparent when it comes to fees and what is and is not covered. I suspect that any problems stem from the exuberance of a new Associate. I've had to "clean up" some of those and when properly explained, they keep the membership. In a nutshell, it is the best value as it delivers FAR more than it costs.



August 15th, 2014 Mountain View, CA

Love the service!


mary the artist

August 15th, 2014 Orland Park, IL

Excellent services. Had phone issues. Got better phones


karen sunderlin

August 8th, 2014 Martinsburg, WV

I have used legal shield and Identify theft for 3 years have always been happy with service will always have it and use all the time helped me get my money back from a debit card that someone stolen in minutes


Obed Ford

August 6th, 2014 Decatur, GA

Legalshield is an Excellent Service I have been with them since 1998. I will always have it. Has helped me Andy family tremendously. I recommend that everyone get a membership.



August 6th, 2014 Denver, CO

Very customer oriented! Am happy with the service!


Geoff Unruh

August 6th, 2014 San Jose, CA

I've been a member since 2010 and would never be without legalshield it covers anything legal from small to major issues such as unlimited consultation, updating a will, fighting a speeding ticket,sending a letter, reviewing contracts and documents, etc. They have plans for individuals, famlies, business owners nationwide to provide peace of mind. They have saved me $1000's of dollars just on unlimited consultation. Kroll is the best Identity Theft Solutions program i've seen out there. The Provider Law Firms treat members like they are million dollar clients. I love the the fact that the lawfirms get back to you in eight hours or less same day for a consumer and four hours same day for business owner. Its true peace of mind knowing i have identity theft protection and law firms in my back pocket.


woo esth

August 4th, 2014 Boynton Beach, FL

Great Service


[email protected]

August 3rd, 2014 Los Angeles, CA

LegalShield is perfect for the "Normal (middle to low class) People! They provide EVERYTHING that rich people pay thousands for, but for little to nothing! I got a free Will- almost most Americans don't have one due to the fact they are so expensive- and I have spoken to at least 4 attorneys for different matters, and not charged an extra penny! Their customer service is out of this world! And NOBODY offers restoration if your identity is truly stolen! EVERYBODY should have this service!


Lakeysha Brown

August 2nd, 2014 Longwood, FL

Had the services over 12 years now. Has saved my family way over $30,000. Was a victim of what is called account takeover. Some made duplicate of my debit card. They were making purchases while my original card was still in my wallet. My card was shut down once I reported it. The bank said that it will take time to investigate then issue a credit after investigation. One call from attorney and a provisional credit was issue immediately. Peace of mind can't put a price on the value.


Susan Mercer

July 31st, 2014 GA

I have used the services over 300 times.most of which the service was absolutely incredible.The few times that it didn't help were not for a lack of service but rather the situation was not as cut and dry as I thought it was. I love getting immediate notifications when something crops up and the peace of mind is powerful.



July 29th, 2014 Dallas, TX

I have had this service for over 10 years. The investigators spent hours helping me with recovery of my identity and there was no claim form, no out of pocket expenses, and the only time I had to spend on it was the phone call to start the process. I did not get a "do it yourself" kit where I had to figure anything out. And the attorneys are an invaluable resource! I will never be without it.



July 27th, 2014 Mount Juliet, TN

I have had this product for 12 years and would not be without it. What makes it superior to everything else I have been exposed to is the restoration side of it. Monitoring is great for early detection but once you are aware you are a victim then the problems really start. That where LegalShield's partnership with Kroll really pays off because these guys are simply the best!


Christian Hunter

July 26th, 2014 York, PA

Wife had her information stolen in Vegas and LegalShield did everything as advertised and more. Never felt safer. And the price is for the entire family. I would never leave home without it.



July 21st, 2014 Jacksonville, FL

LegalShield IDT protection to my family and it really awesome protection in 100% restoration, I love this service to help and support my family to protection, LegalShield and Kroll company for 42 years in ranking number one company in nation wide network.


Nadia Dorman-Williams

July 20th, 2014 Tucson, AZ

I have had this service for 12 years, all my concerns have been addressed and professionally.



July 20th, 2014 Mountain View, CA

My company is harassing me, trying to get me to quit, and doing things that have affected me and my family. I have witnessed, authority as witnesses of these abuses and I cannot get assistance from legal shield against This large delivery corporation that I have worked diligently for 24 years! I need help standing for honesty and integrity...and retirement was promised so I need legal assistance immediately!


Mike Tyler

July 18th, 2014

Love it never will go with out


Brian moore

July 17th, 2014 Pensacola, FL

I didn't know I would use legalshield for so many small issues!


Jerry Frizell

July 14th, 2014 Huntington Beach, CA

This outstanding proactive coverage for my family has been a priceless benefit. We're grateful to own the membership knowing we have the security and peace of mind that our identity and legal rights are covered. Thank you LegalShield


Rich Katz

July 14th, 2014

I have been a Legalshield member for two years. The combination of Legal and Identity Theft protection provides real peace of mind. I sleep better knowing that I have, I believe, the industry's best and most affordable Identity Theft and Legal services package for my family.


Kevin stanley

July 14th, 2014 Newport News, VA

I've been a LegalShield member since 2001 and use our membership often. We are also LegalShield Independent Associates that offer the services to many families and Business owners!



July 14th, 2014 Studio City, CA

Used an attorney once in my life before having the service, and that was to pay a lot of money to do our Wills. Used the service about 23 times in the last 3 years, because we can! Saved several thousand dollars, and we wouldn't be without it. And we're about to do our Wills again, and it won't cost us any extra.



July 10th, 2014 Gig Harbor, WA

I have been a LegalShield member for over 10 years. Family & IDT plan. Also when I was a Small Biz owner we had the Small biz legal plan...so helpful whenever we had issues with our landlord, contract reviews, HR issues and so much more. LegalShield is a Sanity Saver!


Victoria D

July 10th, 2014 Westminster, CA

I have been a member of Legal Shield since 2005. I believe the more you use it the more you become adept at navigating and how to use it. I have made phone calls in the thousands of dollars had I retained an attorney through normal means. I also found out my daughter's social security number had been used for credit since she was 11 and she is still a minor. Kroll & LS have made sure her report is flagged in all credit bureaus and not available to access for more credit. So by the time she is 18 her file will be clear. I love LS. The more you use it the more you'll love it too!


Mark Wick

July 6th, 2014 San Antonio, TX

I have the LegalShield Premium Identity Theft Plan and can see the advantage of having all three credit bureaus monitored. The extra detection provided by Kroll through the premium plan is priceless. Before this was available both my Yahoo and Google accounts were compromised and emails sent, purportedly by me, which caused me some problems. At least my LegalShield attorneys were able to inform me about any liabilities I may have had as a result. Several months ago I received a notification from Kroll that my Yahoo account had been hacked again. This time I was able to change my password, on the advice of a Kroll investigator, before anyone was able to create trouble for me again. I have peace of mind that I know who I am and will continue to know when/if someone else tries to pretend to be me. Should that occur, I have Kroll and the network of about 6.900 experienced attorneys ready to help me put all as it should be. This is the best value on the planet.


J Stamm

July 5th, 2014 Kalamazoo, MI

Legal Shield offers lawyers 24/7 which the others do not..Having needed lawyers as well as Identity Control ,I am pleased to be offered both for my children and myself. the cost for both is minimal when I compare the ease to access of a lawyer throughout the United States as well as Kroll protection on my sensitive papers {Social Security ,passport,debit cards even phone numbers] they have all covered


Lyn Lawhead

July 4th, 2014 Montrose, CO

I've had my Plan for over 8 years & would never be without it!!



July 3rd, 2014 Long Beach, CA

The best thing ever!


Scott Carrico

July 2nd, 2014 Washington, DC

Website could update credit score as it changes. Maybe more user friend for the mobile site. But honestly we are splitting hairs here. The service is hands down the best I've experienced over the two others. The attorneys on hand are incredibly helpful too.


Dustin woods

June 30th, 2014

Never have used the id theft sevice yet but i have used the legal part of my membership. Nothing but outstanding. It gives you piece of mind knowing i have the best id theft company backing me up Kroll inc. and if my id is stolen i have attorneys to help as well. A true win win


Corky Edwards

June 29th, 2014 Madison, WI

I am a licensed investigator and this is the only service I recommend. LegalShield's service is backed by the oldest and largest investigative firm in the world with over 40 years of experience. This company provides comprehensive identity protection and full restoration. There are no gimmicks like million dollar guarantees and ridiculous claims about preventing identity theft. Unfortunately ID theft cannot be fully prevented, and that why a service like this with full restoration services is a must.



June 29th, 2014 Pahoa, HI

The peace of mind of having full restoration benefit through Kroll and not just credit monitoring is why I have this service. Kroll is the worlds leading risk management co. It's an extra sense of security for me. Also, my signficant other and daughter are covered under 1 plan without additional cost. What a value.



June 28th, 2014 CA

Truly a full service company who made a great connection of having the best of the best for both the Legal plans and Identity theft plans together gives the customer and their family true peace of mind!! They have saved me thousands of dollars by helping me with several issues from the IRS, getting a Will in place, my son being bullied, and helping my mom with an identity theft issue where she received a letter from Knoll saying someone may have been using her information in Florida! Keep in mind, we live in Hawaii, she made one call to Kroll, a licensed investigator, helped her by calling Chase bank and stayed on the line to help my mom and he did the talking, come to find out someone used her information to open an account in her name and bought plane tickets totalling over 5,000.00 dollars. To make a long story short, the issue was resolved in 20 minutes and my mom's good name and credit remained in tact!! Incredible peace of mind and such professional services!! Love our LegalShield, and Knoll IDT, plans!!



June 28th, 2014 Kennewick, WA

Great company that not only covers Financial Identity Theft but also covers Medical, Social Security, Drivers License and Character Identity Theft. But most important is their "Restoration" service through Kroll. No one actually assigns a private investigator from Kroll like they did for my case.


christine rogers

June 27th, 2014 Vero Beach, FL

Best identity theft plan out there. Bar none!! I have both the legal plan and identity theft. Affordable for everyone! Exceptional service.


Debra Staub

June 27th, 2014 Gilbert, AZ

I have this service because I wanted something that would actually fix my identity back to what it was before the identity theft issue happened. The options available options don't do that.



June 26th, 2014 Aliso Viejo, CA

Peace. Of. Mind.


Jim C

June 26th, 2014 Fairfield, OH

When my Identity was compromised after the Sony breach someone from England took my identity LegalShield and Kroll did the work and restored my name and money. I love this service.


Emmalee Shoup

June 26th, 2014 Greeley, CO

Excellent product, exceptional service '



June 25th, 2014 San Angelo, TX

had one issue with bank account being compromised and it was resolved in less than 36 hours....GREAT service and quick response!



June 25th, 2014 Tempe, AZ

What separates us from the rest is we provide Comprehensive Restoration and we have #1 Risk management company Kroll.


Michael Bishop

June 25th, 2014 WA

My Premium plan shows my name associated with three different addresses. Luckly they are actually places I've lived and worked. I'm amazed how fast the alerts come and how comprehensive the reporting is. I feel like it's a great deal of the price.



June 25th, 2014 Decatur, GA

Bottom Line Best Identity Theft Shield by LegalShield. How; Full Restoration Services, Assigned Private Investigators, It's more than your Credit.. Your Drivers License, Medical Records, Social Security, Character/Criminal. LegalShield addresses the entire issue. The rest only monitor your credit report and financial accounts. Don't let all the others fool you into thinking your protected.



June 24th, 2014 Saint Louis, MO

Had an issue with AT&T where I was being charged for internet services that I did not have. AT&T placed the item on my credit Kroll informed me of the issue and had it resolved within 3 days.



June 24th, 2014 Denver, CO

I have had the legal and identity theft coverage for almost 4 years. I use the attorneys all of the time for trival issues, like getting over-charged on a tow or getting a refund from my cell phone company. I also have used them to help walk through the eviction process of a bad renter. The identity theft is great. Right now I have the premium because I like having more monitoring. However, what matters to me the most is that if my identity is stolen, someone else deals with it.


Rudy Ekkawi

June 24th, 2014 Jacksonville, FL

Awesome company!!!



June 24th, 2014 Louisville, KY

Love my services, as a business owner the services has saved me thousands of dollars every year


Lloydchell Ransom

June 24th, 2014 Phoenix, AZ

Awesome company and never had issues with my cases.