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LegalShield IDShield

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229 User Reviews

8.5

Overall Score

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Heather Newby Kernersville, NC

Signed up for the service. The process was great, smooth, no issues until the end. I received an email with my membership number and was advised to register the first time with it. When I did, it continues to inform me they cannot process my request.....but they were quick to take my money! Oh, and of course they are closed and couldn't speak to me about it. I think I want my refund! This is definitely not a good start!

5 years ago

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anthony ciambrone Boston, MA

Legal Shield is not an answer to anyones legal issues. The company provides poor service if any and is actually a pyramid scheme. The representatives are nothing more than salesmen who are decietful and fast talking employees whos main concern is to get the commision. The reresentative i had the displeasure of doing buisness with attempted to block my refund after providing no service. I strongly urge anyone seaching for legal help to not use Legal Shield!

5 years ago

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Marian Yarrington Lexington, SC

My only complaint is that offices are closed on the weekends so if you have a problem you have to wait until Monday morning to talk to someone and get help. My problem occurred late on a Friday and no help is available until Monday morning.

6 years ago

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Yamina Citrus Heights, CA

I just joined the group of people who are using this company and I feel good and I can extremely recommend this to all my friends and family members

6 years ago

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Linda Martin Canyon, TX

This is the second time that I have received an email late Friday and I have never been able to log into my account. One reason I can't log in is that my number contains a letter at the end and the web will not let me enter the letter and then they tell me I don't have the right number. When I call the 24/7 phone number I am told they are closed from Friday to Monday. Well, a lot can happen over a weekend. Why can't I get in touch with ID Shield when they send me an alert? 24/7 REALLY?

6 years ago

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Marie Block Toms River, NJ

I used to get monthly updates from Identity Shield. After my payment this past year I have received none. I wrote them on May 1, stating my complaint. As of this writing, I have not received an answer. I consider this a scam. I have not received the service that I paid for and asked to have my payment returned. I am a widow on a fixed income and refuse to be taken advantage of. I threatened them that I would report this to BBB. That did not have an impact. In their ads, Identity Shield is no longer mentioned, just Legal Shield. Scammed!!!

6 years ago

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Guy Williams Clovis, CA

Great service, they quickly helped me when my identity was breached, the investigator was very professional and solved the problems quickly.

6 years ago

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Larry Kissimmee, FL

Restoration. They stay on the job as long as it takes to make it right. I can go on with my life knowing that they're doing the dirty work for me.

6 years ago

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Maggie Rochester, MN

My company paid for a year of Legal Shield after our personal information was breached. Halfway through our trial, I took out a school loan, had my debit card stolen twice and had my paypal account hacked. Each month my friendly Legal Shield would e-mail send me updates happily letting me know that "no suspicious activity had been found on my account!" I'm not entirely sure what the company was supposed to be looking for, but I wouldn't trust them to find much..

6 years ago

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james Fredericksburg, VA

i have used several plans. Now that I have this one through LegalShield and Kroll, I'm done. No need to look elsewhere. This is by far the best.

7 years ago

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Tommy S West Palm Beach, FL

Identity theft is not only credit issues and that's where Legalshield and Kroll have the best combination in the industry

7 years ago

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Lisa Pittsburg, CA

I will never be without my LegalShield and ID theft services! I may not always get the result or answer I want but I know I always get the law.

7 years ago

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Sylvia Journiette Salem, VA

I was very disappointed with the attorney that I spoke to. She offered no help for my problem with my medical insurance company. I had to ask her to send a letter on my behalf; which she did. No one has contacted me as a follow up to see if problem corrected. This was my first time of requesting representation and I feel that I have paid my fee for nothing. After reading the reviews, maybe I was connected with a "slacker" who didn't want to do anything. I am considering canceling this service.

7 years ago

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Mike B Tualatin, OR

This service is the one coverage I own that has saved me more than it cost. I've owned the Legal plan for 17 years and the ID theft shield for 10.

7 years ago

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Kelly Toledo, IA

Legal Shield and I go back to 1995, It's not only a great value to me for legal and Identity protection, it's also an excellent company to work for.

7 years ago

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Joe Mountain View, CA

My company is harassing me, trying to get me to quit, and doing things that have affected me and my family. I have witnessed, authority as witnesses of these abuses and I cannot get assistance from legal shield against This large delivery corporation that I have worked diligently for 24 years! I need help standing for honesty and integrity...and retirement was promised so I need legal assistance immediately!

7 years ago

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christine rogers Vero Beach, FL

Best identity theft plan out there. Bar none!! I have both the legal plan and identity theft. Affordable for everyone! Exceptional service.

7 years ago

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Randy San Angelo, TX

had one issue with bank account being compromised and it was resolved in less than 36 hours....GREAT service and quick response!

7 years ago

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Mike Tyler West Palm Beach, FL

LegalShield with Kroll has buy FAR the BEST I.D. Theft Product on the market. we go father than any other company. $17-$36 a month.

7 years ago

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mccandless24 Kaysville, UT

I was impressed with how easy it was to get a will in place using Legal Shield. I also have been very happy with the IDtheft service I have through my coverage. Would definitely recommend.

1 year ago

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sam Vienna, VA

Great! Peace of mind and protection for my financial accounts, non financial accounts and reputation!

2 years ago

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Alexis

This is a scam i agreed to $20 a month but received 2 emails saying that my card would be charged for $20 a month and another email saying i would also be charged $132 a month. So now I'm having to do damage control...ridiculous. I try to protect my family only to get conned and scammed by the company assigned to protect us.

4 years ago

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Keyontae

What an amazing value to protect my entire family for portion of the Cost for anything else in the industry

5 years ago

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P Comstock Jacksonville, FL

They have been great at answering questions along with advise and the following through to completely restore my name.

5 years ago

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P Comstock Jacksonville, FL

They have been great at answering questions along with advise and the following through to completely restore my name.

5 years ago

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IPaz Hialeah, FL

Even though I've been a member for over 10 years, one payroll screw was enough to "lock" the account until it was paid. This is a horrible company!!!! It's totally insensitive, unprofessional and absolutely does not value anyone's patronage. Find another company as soon as you can! I sure am.

5 years ago

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Richard Roanoke, VA

The services is pretty useless they say they will advocate for credit reports against but if you happen to disagree with the credit cards report then tough shit, they do nothing beyond investigating this even if it damages your credit score. I had this service for 12 years and dropped after this situation occured.

5 years ago

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KS Saint Clairsville, OH

Simply the best value for the money and the 5 million dollar guarantee is far more then any others offer.

5 years ago

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Tina New York, NY

Since signing up with IDShield to protect my identity, the only interaction I've had with the company has been a flood of spammy email marketing from them trying to sell me deals that have nothing to do with identity protection. Subject line of the latest email form them was "Today Only! $25 Restaurant.com Certificates for $3."

5 years ago

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lee

Left lifelock and went to legalshield... service and action was fast and resolved issue almost immediately

5 years ago

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Lisa Stone Townville, SC

This company is horrible. I paid them for 6 plus years and when I need simple estate planning like wills and a trust they were simply awful to deal with. Save your self time and money Go to someone else Customer service and home office are worthless and of no help to you the client. This firm only wants your money.

5 years ago

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Al

I was in Prepaid legal now Legal Sheild, to make a long store short. I paided into them for about a year, when I had a problem I got the run around. And still had to hire attorney.. They tell you if you need any help with legal process they have attorneys... Don't believe that crap....

6 years ago

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Gerald gabrirle Newark, NJ

I have this service for three years and when you consider all the features it's the least expensive product.

7 years ago

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Joe Malatia Lombard, IL

The fact that you have full restoration and access to attorneys puts this product far and above any other in the industry!

7 years ago

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Andrea Delano, CA

This service has help me on serveral identity breaches. They are responsible and extremely reliable service

7 years ago

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Audrey Tempe, AZ

What separates us from the rest is we provide Comprehensive Restoration and we have #1 Risk management company Kroll.

7 years ago

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Cassandra Campbell

LegalShield provides the most comprehensive protection plan on the market! No one can compete with LegalShield

7 years ago

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darell

like the notices even when nothing has happened and news alerts of potential problems to look out for

7 years ago

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Leslie White Lake, MI

LegalShield offers a good Identify Theft Premium Service that monitors all three credit reporting agencies.

7 years ago

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Braylyn Linford Lehi, UT

We have had ID shield for years and the one time we try to use them they pretty much told us that our payments that we made an account for nothing I don’t think they’re very good credible company. Not good for the money that we paid.

1 year ago

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Ricky Johnson Pompano Beach, FL

I have had this service for 7 years and I have peace of mind because of the alerts

4 years ago

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Reginald Gant Parkville, MD

LegalShield and IDShield give me and my family total peace of mind as members. We love it.

4 years ago

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Jay Werner Humble, TX

I love ID Shield. Great service and coverage. Better than anything else out there.

5 years ago

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Dr Mark Burdell Corvallis, OR

I love this service so much that I became a team member after using it for 3 years. Dir Mark

5 years ago

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L Wallace Sacramento, CA

I joind them back 2006; I have received excellent service and believe it is a great product.

6 years ago

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Beniston Rupert

I use Legal Shield as often as possible. Their products and their people are outstanding.

6 years ago

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Roland Schriever Chesterfield, MO

Outstanding protection, plus they helped raise my credit score by showing me ways to improve it.

7 years ago

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Michelle Chicago, IL

Had it and the Legal plan over 8 years. Had only 1 id theft incident that they took care of great. Love the services

7 years ago

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Nadia Dorman-Williams Tucson, AZ

I have had this service for 12 years, all my concerns have been addressed and professionally.

7 years ago

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Tran Louisville, KY

Love my services, as a business owner the services has saved me thousands of dollars every year

7 years ago