1. LegalShield IDShield

Founded in 2001, IDShield is a division of LegalShield that provides identity theft protection to millions of people. IDShield offers identity theft services to individuals and organizations across the country and is one of the nation's leading providers of legal safeguards.

IDShield identity theft protection services include security monitoring, privacy monitoring, social media monitoring, identity restoration, IDShield Vault Password Manager, consultation services, and more.

According to the IDShield website, the company covers over one million lives and provides coverage against identity thieves in 50 states and four provinces. The Oklahoma-based identity theft company also offers 24/7 emergency identity theft support to all customers.

Additionally, IDShield provides members easy access to their credit scores, fraud alerts, monitored information, and their licensed private investigators. The identity protection company acknowledges data breach threats on its website and offers advice and information regarding the importance of identity theft and identity protection.

IDShield offers a 30-day free trial along with four different identity theft protection service plans — two individual plans and two family-specific plans. Each plan comes with credit monitoring services, unlimited consultation services, credit score tracking and reporting, and more. 

Read on to learn more about the pros and cons of IDShield's identity theft protection services.

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The Good

  • Individual and Family Plans
  • Monitoring Services
  • Recovery Services
  • Service Guarantee

Individual and Family Plans

LegalShield IDShield offers identity protection plans for both individuals and families. The one-bureau Individual plan is priced at $13.95 per month and the three-bureau individual protection plan costs $17.95. Meanwhile, the one-bureau family plan is priced at $26.95 per month and the three-bureau family plan costs $32.95 per month. Each family plan covers one person, a spouse, and up to eight children.

The individual plans include monitoring services like credit bureau monitoring, social security number monitoring, dark web monitoring, and more. The individual plans also include unlimited consultations with licensed private investigators, a $5 million service guarantee, comprehensive restoration, and the Vault Password Manager.

The family plans include every service that is found in the individual plan but also includes child monitoring services. In regard to credit bureaus, ID Shield works with Experian for its credit monitoring services.

Monitoring Services

In order to best protect customers' identities, LegalShield IDShield provides the following monitoring services:

  • Credit monitoring
  • Dark web surveillance
  • Social security number monitoring
  • Email address monitoring
  • Social media monitoring
  • Phone number monitoring
  • Payday loan monitoring
  • Court record monitoring
  • Medical ID number monitoring
  • Date of birth monitoring
  • Credit card and debit card number monitoring
  • Bank account number monitoring
  • Passport number monitoring
  • Name monitoring

If any suspicious activity is detected, LegalShield IDShield will issue a fraud alert to the customer.

The company also has the ability to perform credit freezes. IDShield monitoring services allow the company and customer to keep an eye on everything from their personal bank accounts (checking account and savings account) to their credit score and much more.

Recovery Services

In addition to monitoring services, LegalShield IDShield also offers a number of identity restoration services to help customers in the event of theft. The company provides financial, medical, and criminal identity recovery, as well as lost wallet assistance. 

The company also gives customers access to a licensed private investigator who will work under a power of attorney (pre-paid legal services) to restore customers' identities to pre-theft status. 

Service Guarantee

LegalShield IDShield offers a $5 million service guarantee that acts as identity theft insurance by covering and reimbursing customers for expenses in the event of identity theft.

The company states on its website that it doesn't "give up until your identity is restored". IDShield gives full access to its customer service agents around-the-clock as well as access to private investigators.

The company also provides "industry-leading identity restoration experts" to help customers who have fallen victim to identity theft restore their identity.

As a part of ID Shield service, the company has a list on its website of frequently asked questions to help customers educate themselves on identity theft processes and what can put them at risk of identity theft (credit card usage, bank ATMs, documents, breaches, social networks, phishing schemes, websites, etc.).

The Bad

  • Lack of Antivirus Software

Lack of Antivirus Software

Unfortunately, LegalShield IDShield does not seem to provide customers with antivirus software to protect the sensitive data on their personal computers from hackers and viruses.

The lack of antivirus software means that customers will have to pay out-of-pocket costs to obtain their own antivirus software. Without antivirus software, customers are exposed to a variety of identity theft threats via their personal computers and devices.

The Bottom Line

LegalShield IDShield offers both individual and family identity theft plans, several identity protection and recovery services, and a $5 million service guarantee. IDShield's also provides monitoring services including social media monitoring, court records monitoring, payday loan monitoring,credit card and debit card monitoring, and more.

Additionally, the company services customers nationwide, provides helpful and educational information on its website, and offers 24/7 emergency identity theft customer service as well as access to licensed private investigators.

Unfortunately, the company does not appear to provide customers with antivirus software which may leave customers exposed to additional identity theft threats unless they obtain their own antivirus software.

According to the IDShield website, "identity theft hits a new victim every few seconds." This threat is what motivates IDShield to provide identity theft education and protection to its customers.

Although IDShield does not seem to offer antivirus software, it continues to be a reliable and well-known company that will effectively protect your identity.

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User Reviews

Star Rating

4.5
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228 Reviews

Review Breakdown

5 star
82%
4 star
7%
3 star
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2 star
2%
1 star
10%

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David Jordan

June 24th, 2014

I've used LegalShield since 1998, over 100 times, update my wills, and used the Identity theft protection 2 times. My identity was stolen twice, and the service worked beautiful, restoring my good credit and name. I wouldn't be without this wonderful product.

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Karen Miller

June 24th, 2014 Alexandria, VA

I have Legalshield's Identity Theft Premium Plan. I will say that what has been reviewed by this company is out of date and not correct. Legalshield offers so much more protection than what I have coverage for.The identity theft protection plans are the same in every state. Their legal plan varies by state. I have time and time again been assisted and impressed by the service and the protection that Legalshield has offered me. I certainly would give this product and this company a 10! I previously had LifeLock and another plan offered by my bank. Neither even got close to what Legalshield offers or what they have done for me. Please feel free to contact my sales rep. He is a great guy and very helpful. www.stonewl.legalshieldassociate.com

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Andrew Arkin

June 23rd, 2014 Pardeeville, WI

LegalShield's identity theft protection offers protection for the whole family for one low price. They are the only one to offer comprehensive restoration services by Kroll. Life Lock requires YOU to do all the leg work.

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shawn

June 22nd, 2014 San Jose, CA

Always top notch service. Actually start abd Finish everything for you, not just tell you what to do, they do it for you, abd the legal service is even better

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George

June 21st, 2014 Fort Bragg, NC

Great company

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Eddie

June 21st, 2014 Largo, FL

The best of the best and the only Idt company that offers full restoration.

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Mike Tyler

June 20th, 2014 West Palm Beach, FL

LegalShield with Kroll has buy FAR the BEST I.D. Theft Product on the market. we go father than any other company. $17-$36 a month.

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Edward

June 20th, 2014

The Kroll ID Theft offered exclusively through LegalShield is much more than credit reports and a customer service center like most other id theft products. I'm empowered every time I call my licensed investigator, it's an awesome experience and valuable service I wouldn't be caught without!

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Ron R

June 19th, 2014 Grand Junction, CO

They cleaned up a medical identity theft for me. I was told it can take a person 2 or more years to do it on their own and they had it completely cleaned up in several weeks. I don't think any of the other companies do the restoration for you with licensed investigators. Thank you Legal Shield.

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diana

June 17th, 2014 Huntington Beach, CA

I Love ID theft with Legal Sheid. It is definitly the most comprehensive product. They heped me with an ongoing problem. and did all the work for me, restoring my ID. I didnt see where lifelock would do that.

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Cassandra Campbell

June 14th, 2014

LegalShield provides the most comprehensive protection plan on the market! No one can compete with LegalShield

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Wendy Terrado

May 12th, 2014 La Puente, CA

LegalShield does offer monitoring from all 3 bureaus, but they have an exclusive partnership with Kroll Advisory Solutions -- a 42 year old company that deals exclusively with ID Theft. Kroll is a GLOBAL risk management company. Kroll was hired by the Philippine government & found where Marcos' millions were. Kroll is the one Target paid to clean up their recent ID theft. LegalShield puts it in writing that the ID theft restoration is not complete until the customer says it's complete. I dare you to find any other ID Theft product with that kind of written guarantee! I am a very pleased client who has used their investigative services.

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Joe Campana

May 6th, 2014 Madison, WI

This is the only product that provides complete identity restoration meaning they (not you) will do whatever it takes for as long as it takes to restore your identity. This company also has a premium protection plan that exceeds anything else available.

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Michelle

April 28th, 2014 Detroit, MI

They have complete restoration. Kroll is the best.

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darell

April 11th, 2014

like the notices even when nothing has happened and news alerts of potential problems to look out for

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Wally Stagler

April 7th, 2014 Phoenix, AZ

I love having Kroll Advisory Solutions, the Top Investigative Company in the World on "speed dial", offered exclusively through LegalShield. You call a toll-free number and a Licensed Fraud Investigator answers the phone! If anything ever happens, they fix it FOR YOU! Awesome service and it DOES monitor all THREE bureaus! Wouldn't be without it.

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eldridge

April 3rd, 2014 Potomac, MD

i will admitt when i see other lower prices it make me look but then i read what other companies offer and i think i will stay with this company i like getting the alerts don't get any credit reports thats cool but i have used the law firm that is assigned to me and they are local i had a different incident and it was handled. if life lock can show me how they are better i will look into it

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Jackie Carter

March 13th, 2014 Fayetteville, NC

Great service

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Michael Heeren

March 11th, 2014 Dubuque, IA

This is the only company I trust with my families ID. They are the only company that gives me a license investigator through out the whole process and they offer FULL restoration!

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Leslie

March 7th, 2014 White Lake, MI

LegalShield offers a good Identify Theft Premium Service that monitors all three credit reporting agencies.

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Michael Ng

January 24th, 2014 Edmond, OK

I've done intense research and the Kroll Advisory Solutions product offered through LegalShield is the best coverage AND the best value. Extremely satisfied customer, wouldn't be without it - gives me unlimited access to the top investigative company in the world and coverage for ALL 5 Major Types of id theft, not just credit-related!

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Bad review sorry

December 18th, 2013

ID theft protection and restoration with Kroll has a licensed investigator do the work on your behalf. Kroll is the number one risk mitigating firm in the world and is exclusive to LegalShield.

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Brenda Loffredo

December 17th, 2013 Casa Grande, AZ

This is the only company that offers true restoration with forensic investigators through Kroll Advisory Solutions, a 40 year old company. And the only company that offers attorneys for criminal, medical, drivers license and social security legal questions related to fraud.

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Dean Taber

December 15th, 2013 Monterey, CA

Hands down the BEST EVER value! You're info needs to be updated as they have a plan which monitors all 3 credit bureaus besides help in all 5 areas of ID Theft. Great customer service.

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Peter Catalano

November 29th, 2013 Houston, TX

Good site and information. To get an accurate, apples to apples comparison, look at LegalShield's premium plan. It's not the credit monitoring that concerns me, it's the monitoring of my health insurance card, ss number, name and address use - all on the web that has me using this service. Plus, I like that Kroll assigned a licensed investigator should my identity be compromised. It gets restored without question.

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David Smith

November 11th, 2013 Waldorf, MD

I am a LegalShield Member and the information in this article is not entirely accurate. The Identity Theft Plan offers much more then is shown here, possibly because it was improved after this was written. With that, the price of their premium plan, while higher than the cost shown in this article, is comparable to other IDT plans. The cost benefit of LegalShield's plan is still that it covers an entire family instead of each individual like most other companies. To see the features of the updated IDT plan go to www.legalshield.com/legalshield-plans/identity-theft

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Dave Norby

October 11th, 2013 De Forest, WI

I had a $25 charge from a restaurant in Geneva, Switzerland on my business credit card. I immediately called LegalShield and they put me in touch with a licensed investigator from Kroll Advisory Services. He told me what to do to get a new card in a few days and he put a 90 day fraud alert on my other two credit cards. He said they deal with this on a daily basis and assured me he would check the monitoring and let me know if anything was happening. Two months later I was credited back the $25 and my identity across the board has been clean ever since. Fantastic!

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George Andaluz

October 3rd, 2013 Port Huron, MI

I received a letter in the mail from the State of Texas mentioning my address and social security number, but someone else's name. I contacted LegalShield to consult with an investigator who ran a scan on my social security number for any changes in my personal information. He verified that no changes has been made to my information and concluded that it was a data entry error. He recommeded that I contact the department in Texas of the discrepancy the correct the issue. Although I could have called the department directly first, but I felt much better that I was able to verify that there was no activity because of the issue.