Government Employees Insurance Company (Geico) is an insurance company founded by Leo Goodwin in 1939 in Washington, DC. Geico became a wholly owned subsidiary of Berkshire Hathaway in 1996. Berkshire Hathaway is headed by Warren Buffet, a well-known successful investor. The company’s identity protection resolution services are provided to customers through Geico’s partnership with Europ Assistance U.S.A. Identity protection plans are offered to individuals, couples, and families at affordable monthly rates.
While GEICO offers better identity protection solutions than most other insurance agencies, it still lacks some of the key features (e.g., online transparency, antivirus protection, etc.) common to top identity theft protection companies.
- Affordable Monthly Rates
- Credit Monitoring Services
- Online Data Protection Suite
- Online Anti-Phishing and Anti-Keylogging Protection
- Certified Resolution Specialists Available 24 hours per day
Affordable Monthly Rates
Geico offers affordable monthly plans that range from $7.99 to $9.99/month for both individuals and families. Plans include three-bureau credit monitoring, access to certified Resolution Specialists, Online Data Protection Suite, and more.
Credit Monitoring Services
Geico provides monitoring with all three major credit bureaus for suspicious activity. If an identity theft event occurs, warnings are placed on credit reports to require creditors to confirm identity information before opening accounts or issuing new lines of credit.
Online Data Protection Suite
Geico offers its members an Online Data Protection Suite that provides anti-keylogging and anti-phishing services. These services scramble entered data and warn a consumer if they have clicked on a website that puts their personal information at severe risk to theft or hacking attempts.
- No ID Theft Insurance Information Provided
- Numerous Consumer Complaints
- Lack of Coverage Details
No ID Theft Insurance
Geico does not appear to offer any reimbursement insurance for its members. There is no coverage for lost wages or other related expenses for restoring stolen identity information to pre-theft status. Other similar industry competitors provide up to $1 million in ID Theft Reimbursement.
Numerous Consumer Complaints
Geico has received 2,208 filed consumer complaints in the last three years. Of those complaints, 892 were received in the last 12 months. Consumers reported issues with how filed claims were handled and rude customer service received during phone conversations.
Lack of Coverage Details
The company does not offer extensive details regarding the benefits in its identity protection and restoration plans on the corporate website. For more information, consumers will need to speak with a Customer Service Representative directly.
Frequently Asked Questions
What is identity theft?
Identity theft occurs when personal identification is used by someone else for financial gain. This information can be used to open new credit lines, bank accounts, or to obtain medical services.
How much does Geico services cost?
Identity Theft Protection plans range from $7.99 to $9.99/month. Annual rates are $79 to $99 per year.
Does Geico allow me to protect my whole family?
Yes. Geico offers plans for individuals, couples, and families.
How does Geico protect my identity?
Geico offers credit monitoring, theft resolution, and data protection software to its customers to help protect sensitive personal information.
Does Geico provide identity theft insurance?
Geico does not offer identity theft reimbursement insurance.
Does Geico monitor my bank accounts?
No. Geico does not offer financial monitoring services.
Does Geico offer any promotions?
No. Geico does not appear to offer any promotions on its corporate website at the time of this review.
How can I contact Geico?
Customers may contact the company directly by calling 1-800-841-3000.
Geico offers consumers three comprehensive identity protection plans:
Single Plan: $7.99/month or $79/year
This plan covers one adult and includes the following benefits:
- Proactive Credit Monitoring
- Credit Reports
- Transunion Credit score
- Identity Monitoring
- Online Data Protection Suite Software
Couple Plan: $8.99/month or $89/year
This plan is designed for an individual and a spouse/significant other. Benefits include proactive credit monitoring, credit reports, Transunion credit score for two persons, identity monitoring, and the Online Data Protection Suite Software. Both parties receive full prevention, detection, and resolution services.
Family Plan: $9.99/month or $99/year
This plan includes proactive credit monitoring, credit reports, and Transunion credit scores for two adults and the Online Data Protection Suite Software. Identity monitoring and resolution services are provided for the entire family.
We obtain personal information from you directly, from your transactions with us, and from third parties such as state motor vehicle departments.
We do not collect personally identifying information from you when you visit our Web site or online services unless you affirmatively provide it to us.
We do not allow third parties to collect personally identifying information from your computer or mobile device when you visit our Web site or use our online services.
We will not sell your information to third parties.
Any third parties who perform services for us are required to safeguard any customer information and may only use it in connection with performing those services.
We extensively secure and limit access to your information.
We protect information about potential, current, and former policyholders.
Information We Collect
Nonpublic personally identifiable information is information that identifies you and is not available to the general public. The following sections tell you more about how and when we collect your Information.
Information We Obtain From You
During the quoting, application, or claims handling processes you may give us Information such as your:
- Phone number
- Email address
- Social Security number
- Driver’s license number
- Date of birth
If you gave us your email address, GEICO may use it from time to time to notify you of such things as new services, special offers, or to confirm transactions. If you do not wish to be contacted by email for non-policy related communications, you may unsubscribe by following the instructions at the bottom of any GEICO email you receive.
If you are a policyholder, you can log into your account at geico.com, click on “Update Email Preferences” on the right side of the screen and choose the level of communication you’d like to receive from us. If you have not yet enrolled online, you will need to enroll with geico.com to update your email preferences.
In no way does this summation strive to compensate for reading the actual terms of service or contract provided by this company. We are providing this information to allow consumers to see the points of the contract that we believe you should be aware of. Please refer to the company’s terms of service or contract document to see the full details.
What does GEICO stand for?
Government Employees Insurance Company. The name goes back to the beginnings of the company. Founder Leo Goodwin first targeted a customer base of U.S. government employees and military personnel. Today, of course, the company has grown to provide insurance to a wide range of customers, whether they’re employed by Uncle Sam or the private sector.
How many customers does GEICO serve?
More than 14 million auto policies in force and growing. GEICO insures more than 23 million vehicles.
Just The Stats On GEICO
- Tony Nicely, Chairman, and CEO
- Bill Roberts, President, and COO
- Second-largest private passenger auto insurer in the United States (A.M. Best)
- One of the fastest-growing major auto insurers in the U.S.
- Employs more than 30,000 associates
- Maintains 16 major offices around the country
- Provides 24-hour service, seven days a week, 365 days a year
- Seven affiliated companies to meet insurance needs of drivers
What’s the connection with Berkshire Hathaway?
In 1996, GEICO became a wholly owned subsidiary of Berkshire Hathaway, headed by Warren Buffett, one of the country’s most successful investors. For the past several years, Fortune magazine has named Berkshire’s property-casualty insurance operation the most admired in the country.
Who vouches for GEICO’s financial strength?
Government Employees Insurance Company (GEICO) and its affiliate companies (GEICO General Insurance Company, GEICO Indemnity Company, GEICO Casualty Company, GEICO Advantage Insurance Company, GEICO Choice Insurance Company, and GEICO Secure Insurance Company) enjoy high ratings in the industry for financial strength and claims-paying ability:
- AA+ rating from Standard and Poor’s
- Aa1 from Moody’s
- A++ from A. M. Best
Today – GEICO’s assets have reached $32 billion, and the company looks forward to even more growth, founded on quality coverage and outstanding GEICO customer service.
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