Rheem
Is This Your Business?3.8
5.6
Overall Score
Author: Kaitlyn Short
Rheem was founded in California by Richard and Donald Rheem in 1925. The Rheem mission is dedicated to helping families enjoy the comforts of their homes without the hassle of worrying about warmth or cooling. Rheem claims to be “the only manufacturer in the world that produces heating, cooling, water heating, pool/spa heating and commercial refrigeration products."
Top Ranked Companies
The Good
- Rheem AC Models and Range
- Rheem AC Cost
- Top Features
- Focused on Industry
- Experience
Rheem AC Models and Range
Rheem offers a wide range of air conditioning units to cater to various needs and budgets. Their product lineup includes:
Prestige Series: Rheem's top-of-the-line models, known for their advanced features and high efficiency.
Classic Series: Mid-range units offering good performance and efficiency at a more affordable price.
Select Series: Entry-level units designed to provide reliable cooling without breaking the bank.
Rheem AC Costs
The cost of a Rheem air conditioner depends on several factors, including:
- Series: Prestige models are generally more expensive than Classic or Select models.
- Size: Larger units with higher cooling capacity tend to be more costly.
- Features: Advanced features like two-stage cooling, variable-speed compressors, and smart home integration can increase the price.
- Installation costs: Labor costs, permits, and additional services can significantly impact the overall cost.
While Rheem doesn't provide exact pricing on their website, you can expect prices to range from $1,200 to $5,500 without installation.
Top Features
Rheem air conditioners offer a variety of features, including:
- Durability: Built with galvanized steel and rust-free drain pans for long-lasting performance.
- Energy efficiency: High SEER ratings across all series.
- Quiet operation: Many models feature sound-dampening technology for reduced noise levels.
- Smart home integration: Compatible with Rheem's Econet Smart Thermostat for remote control and optimization.
- Two-stage cooling: Provides more precise temperature control.
- Variable-speed compressors: Offer quieter operation and energy efficiency.
Focused on Industry
Many the big brands in the HVAC industry provide services in many different industries. Rheem specializes in home comfort and HVAC products. Its products range from air conditioners, heat pumps, and gas furnaces to air handlers, oil furnaces, and indoor air quality systems.
Experience
Though it is unclear when Maytag began offering heating and cooling service, the company itself has been around since 1893. Though its experience is rooted in home appliances, it likely has learned much about the HVAC industry in its long years of supplying consumers’ homes.
The Bad
- Installation and Repair Complexity
- Contractor Dependency
- Undisclosed Information
- Customer Support
Installation and Repair Complexity
Rheem's cutting-edge technologies may translate to higher installation costs and more expensive repairs if something fails after the warranty expires. Due to the advanced nature of these technologies, specialized technicians may be required for installation and repairs, potentially limiting your options and increasing costs. Additionally, obtaining replacement parts for newer Rheem models might take longer due to less widespread availability.
Contractor Dependency
To ensure optimal performance and warranty coverage, you may need to work with Rheem-authorized contractors, which could limit your options in your local area. This can potentially lead to longer wait times for service or higher costs due to reduced competition. Additionally, working with non-authorized contractors might void your warranty, leaving you responsible for repair costs and potentially limiting your access to technical support and troubleshooting assistance from Rheem.
Undisclosed Information
Warranty information may be difficult to come by for customers who do not yet know which products they will be buying. Customers must first register their products online to discover warranty lengths. The Rheem warranty guide is supposed to show warranty information, but it is not currently available for download. Additionally, the website does not have information regarding any fees.
Customer Support
The website does not include a chat service for those who need quick information. Those who wish to learn more from a company representative must submit a formal request through the Rheem “Contact Form.” Since its website does not specify whether it runs customer support 24/7, consumers have no way of knowing how long it will be to receive answers to their questions.
The Bottom Line
Though the Rheem website is highly informative, it doesn’t present much information that customers are concerned with. Customers who want to know information about warranties aren’t able to download the warranty guide for additional information. Rheem has a big brand name, so one might expect to be able to have 24/7 customer support; however, currently, Rheem only provides customer with a contact form to be filled out. We cannot recommend that customers choose Rheem.
