Sundance Spas Logo
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Author: Kaitlyn Short

LAST UPDATED: January 20th, 2022

Sundance Spas has been offering their products since 2000. The company is devoted to improving health and lifestyles through the benefits of hydrotherapy. Customer especially enjoy shopping on their website because of the advanced features they offer on the website. Sundance Spas is dedicated to providing quality products at affordable prices. 

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The Good

  • Warranty Program 
  • Filters 
  • Owner's Resources 

Warranty Programs 

Sundance Spas offers customer a 10-year warranty program. Customer can have confidence in the product that they have purchased with this length of warranty.

Filters 

Sundance Spas makes shopping for home spas much easier by offering multiple filters on their website. You can find the best spa for your needs by using the following filters: 

  • Size 
  • Series 
  • Price 
  • Customer favorites 
  • Energy efficient spas 
  • Other accessories 

Owner's Resources 

When you become a Sundance Spa owner you will be able to enjoy multiple resources at your disposal. Each owner is eligible to access general care, water care, repair guide, manuals and user guides, replacement parts, and filters. All of these resources are helpful to the new owners who need extra help with the home spa they just purchased. 

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The Bad

  • Undisclosed Information 
  • Time in Business 

Undisclosed Information 

Sundance Spas doesn’t disclose some of the information on their website; when you decide to purchase spas from Sundance Spas you might not be able to find a cancellation or return policy. This is an important information for each customer to know incase they are not satisfied with the product they have purchased. 

Time in Business 

Sundance Spas has been offering their products and services since 2000. They do not have as much experience as their competitors who have been in business since the 1970s. 

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The Bottom Line

Sundance Spas have been offering their product and services since 2000. Over the last 17 years they have developed products that are trusted by their loyal customers. Customer enjoy the wide variety of products that they can choose from, as well as having advanced filters on the website to find exactly what you are looking for. However, undisclosed information of cancellation or return policy and a short time in business are some of the downfalls of Sundance Spas. 

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Lynette Jost Sheridan, WY

We love our hot tub but the lights have never worked since day one. Pretty disappointed with the service of getting this repair done.

2 years ago