Leslies Pool Supplies Logo

Leslies Pool Supplies

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13 User Reviews

8.3

Overall Score

Leslie's Poolmart, Inc. got its start in March of 1963 as a one-man pool supply operation working out of a backyard shed in North Hollywood, California. That journey continues today with over 850 retail stores in 35 states across America. With the company's commercial sales, mail order, and internet shopping, Leslie’s offers every customer the ultimate experience.

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The Good

  • Time in Business 
  • Variety of Products and Supplies 
  • Filters 

Time in Business 

Leslies have been offering their products and services since 1988. The last 30 years of experience has helped them to develop and offer products that are trusted by their customers. 

Variety of Products and Supplies 

Leslies offers a wide range of products and pool supplies on their website. When shopping their website you can choose from the following options: 

  • Hot tubs 
  • Spa accessories 
  • Spa chemicals 
  • Spa rails 
  • Spa parts 
  • Spa controllers 
  • Spa pumps 
  • Spa blowers 

Filters 

Leslie website has multiple filters to search for the products and supplies you are looking for. You can search all of the products by implementing categories, product type, manufacturers, and even ratings filters. By using these filters you can find the exact products that you are looking for. 

 

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The Bad

  • Undisclosed Warranty 
  • Return Policy 

Undisclosed Warranty 

Leslies doesn’t disclose information on their warranty program. When shopping for home spas customers like to know what kind of warranty comes with the products they are purchasing. It gives them confidence in the company they are doing business with. 

Return Policy

Leslies offers a 14-day return policy on all of their products. This might not be enough time for customers to know if the product they purchased meets all of their needs. 

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The Bottom Line

Leslies has been offering their product and services since 1988. Customer enjoy the wide variety of products that they can choose from, as well as filters that can help you find the products that you are looking for. However, undisclosed information on warranty programs and a short return policy make it difficult for the customers to decide if Leslie's products are the right fit for them. 

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Star Rating

4.5

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13 Reviews

Review Breakdown

5 grade

69%

4 grade

23%

3 grade

0%

2 grade

0%

1 grade

8%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Review Source

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Brad H Gilbert, AZ

For a pool and hot tub company, Leslie's Pools supplies in my opinion. is the best in the area. I really like the fact that there are so many stores available near my home. This is such an advantage. when one store does not have the part you need it is only a short driving distance to another store. The company charges a fair price for the supplies they offer. They also offer an expert opinion on how to fix your pool and how to best treat your water. Overall a great company

5 months ago

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Kathie Bowman Lakeside, CA

We have always used Leslies Pool Supplies for all of our pool and jacuzzi needs. they always have what we need. The customer service is great and they are always there to help. If they don't have something you need they will see if they can order it for you

2 years ago

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Karen Nelson Alpine, UT

I love this company. We have had many pools over the years and we have always used Leslie's. They always have everything we need. They are also very helpful in figuring out what we need to solve whatever problems we have. Very friendly.

2 years ago

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James Stone Manchester, MD

Great place is find chemicals for your hot tub and pool. Easy to order and have them delivered.

3 months ago

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BobK Alba, TX

Purchased a pool from them. Because we live on a dead end street I was concerned about delivery, was assured that there would be no problem getting it to the house. Well that was wrong. Imagine the truck driver dumping a 1200lb pool on a broken pallet in the middle of the street in front of my neighbor's house. Now I'm 69yrs with heart problems, this really was a problem. I had to go down to the local lumber yard & rent their fork lift & move it into our yard. My wife immediately called Leslie's, but obviously they didn't care. Their response was we'll look into it, yeah. All I can do is tell everyone about the less than wonderful treatment I received.

1 year ago

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Teresa Nolan Twentynine Palms, CA

We always get wonderful customer service when we pop in to have our pool and hot tub water tested. Excellent advice, fair prices. We could not be happier with this company.

3 years ago

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Swedish_queen Cheyenne, WY

I love this store! They are always super helpful when i have an issue with my pool! I've taken in a sample of my pool water and they check it for free!

9 months ago

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Joanna Hester Gilbert, AZ

We were having problems with our hot tub and called Leslie's Pool Supply to come out and service it. They did a great job and I was confident that they didn't recommend any services that we didn't need. I fully trust them and will call them again if we have issues.

3 years ago

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James B nelson Las Vegas, NV

I have been very happy with Leslie's. I have used the for my supplies for years. their pricing is good and the people who work there know their stuff.

2 years ago

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Tom Pleasant Grove, UT

Have bought many pool items from Leslies Pool Supplies and they have a great selection and are very helpful as well.

3 years ago

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Jami Schmieding Mesa, AZ

We bought our spa from leslies i would highly recommend. staff was nice and very helpful.

2 years ago

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Jeffrey Salas Gilbert, AZ

Leslie has provided a high level of service and installed our hot tub when we needed it most.

2 years ago

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Brayden D. Gilbert, AZ

Leslies hot tubs are my favorite and they have the best quality and designs.

2 years ago

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