Bullfrog Spas

We love our Hot Tub from Bullfrog. We have had it about one year and they have been great at servicing it when it needed it. Their customer service is fantastic and they are quick at getting out to fix anything- a couple of our speakers went out, which was a disappointment, but they replaced them quickly and for free. Their system is amazing with the jet packs and the ability to totally customize your experience.

We purchased a backyard spa. Their customer service was great. Salesperson was very knowledgeable and got to know our family's needs and recommended a great product.

Unfortunately, it has now been a few months since we received our spa, what began as pure excitement became complete disappointment! We thought we were purchasing a spa considered be built by a good brand and instead it appears the quality control is terrible. Based on the reviews we never expected the amount of problems and poor service we have received from the moment it was delivered. Even though our dealer rep Bruce has been cordial and responsive we expected the company to back up their product, and they have not. From the beginning the brand new spa did not work due to a bad heater, a pack was defective, a part that holds the chemicals is still missing, the outside lights (we paid extra for) that are on a timer, do not stay on, and now the unit makes a humming noise when turned on. It has been almost 4 months of repeated broken promises, and unreturned calls. It appears that by ignoring our concerns the Company may think we will just go away, however, We had plenty of options before making this purchase, it was a costly item and we never expected to deal with so many problems and inconveniences. Our hope that our review and experience can help others make an educated desicion when considering 'Bullfrog'.

Good design, and for the most part materials and workmanship. The 10 yr warranty however is a joke. Pillows started to fall apart after less than 2 years, and some LEDs failed...not covered. Local dealer not helpful...ordered wrong replacement parts. For price paid for A7, I expect better.

These guys are great and have a great product. Love that it is of such quality that it will last a lifetime and will bring hours of comfort and happiness to whoever buys one.

We have absolutely loved our hot tub that we purchased from Bullfrog Spas. We have had it for years and it is still in great condition. The seats are a little low for comfort, but it is an overall great product.

I like the power of jets and design of hot tub. However, I purchased the optional stereo system. Big mistake! Replaced speakers three times under warranty and one time outside of warranty. Spa is 4 years old and now the Bluetooth has failed with an estimated repair cost of $500 plus labor. Would definitely not purchase again

Bullfrog Spas has given me and my family countless hours of fun and relaxation. Great investment for the family that is fun and enjoyable for all ages.

We absolutely love our Bullfrog spa! Our light module became loose during shipping/delivery but was readily fixed by the Watson's crew.

Great hot tubs. My friend has one that we use often and it’s the height of luxury.

Most of the seats are a weird height which makes it uncomfortable to sit in for long periods of time. The top is easy to remove and is well insulated.

Love the jets. My family uses this hot tub literally every day. Great speakers and light system.

Best product; best service (when needed).