OneGuard: Read 2,097 User Reviews From Real Homeowners

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Betsy Moore

Lori E was extremely polite and informative and made me feel One Guard as our Home Warranty insurance!

2 years ago

Reply from OneGuard

Dear Mrs. Moore, Thank you so much for the 5 star review and providing such positive remarks regarding your customer service experiences with OneGuard Home Warranties and Lori! We are so happy that you found ease creating your warranty plan and we are overjoyed with the opportunity to assist with all your home warranty and home services needs. We agree! Please know Lori loved the positive feedback, and she enjoyed providing you with her personal assistance. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Dec. 17th, 2021

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Charles Harper Phoenix, AZ

Kimberly E. was my first contact with OneGuard and was very knowledgeable and friendly during the signing up process.

3 years ago

Reply from OneGuard

Dear Mr. Harper, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties and Kimberly! We are so happy that you found ease creating your warranty plan and we are pleased with the opportunity to assist with all your home warranty and home services needs. We agree! Kimberly is very knowledgeable, and your positive feedback and kind words really made her day. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Sep. 22nd, 2021

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Verified Customer

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Kin Frantzve Surprise, AZ

I pay extra for pool coverage but one guard is denying claim.

1 year ago

Reply from OneGuard

Dear Ms. Frantzve, Thank you for bringing this information to our attention and allowing OneGuard the opportunity to review your situation firsthand. Customer satisfaction is our number one priority and we sincerely regret the frustration. OneGuard has confirmed the issues you were experiencing were not covered in accordance with the service plan. Thank you again for your consideration and allowing OneGuard to provide this information. OneGuard Home Warranties

Dec. 22nd, 2022

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Verified Customer

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Gary Kemp Queen Creek, AZ

Been a month and a half, without a dishwasher

1 year ago

Reply from OneGuard

Dear Mr. Kemp, Thank you for bringing this information to our attention and allowing OneGuard the opportunity to review your situation firsthand. Customer satisfaction is our number one priority and we sincerely regret the frustration. OneGuard has confirmed the replacement dishwasher has been ordered and the installer will reach out to you for scheduling once the dishwasher has been delivered. Thank you again for your consideration and allowing OneGuard to provide this information. OneGuard Home Warranties

Dec. 27th, 2022

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Verified Customer

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Anne Marie j Brown Phoenix, AZ

i am not to happy the person who came did no check the thermostat

1 year ago

Reply from OneGuard

Dear Ms. Brown, Thank you for bringing this information to our attention and allowing OneGuard the opportunity to review your situation firsthand, and also being so receptive to our call. Our top priority is customer satisfaction, and we sincerely regret the frustration. Per our conversation, we believe we have effectively addressed your concerns and are always available if we may offer additional assistance. Thank you again for your time and consideration. OneGuard Home Warranties

Dec. 6th, 2022

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Verified Customer

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RJ Raymond Pelosi Las Vegas, NV

so far neither of 2 contractors had contacted us for the heating aircon tune-up.

1 year ago

Reply from OneGuard

Dear Mr. Pelosi, Thank you for bringing this information to our attention and allowing OneGuard the opportunity to review your situation firsthand. Our top priority is customer satisfaction, and we sincerely regret any frustration. As requested, OneGuard has canceled your service request, and we are also available if we may offer additional assistance. Thank you again for your consideration. OneGuard Home Warranties

Nov. 22nd, 2022

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Verified Customer

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Joel Vincent Magnolia, TX

Your processes are too time consuming; especially when a homeowner has a mechanical failure

2 years ago

Reply from OneGuard

Dear Mr. Vincent, Thank you for bringing this information to our attention and allowing OneGuard the opportunity to review your situation firsthand, and also being so receptive to our call. Our top priority is customer satisfaction and servicing our valued members as quickly as possible, and we sincerely regret the frustration. We believe we have effectively addressed your concerns, and have also provided our direct contact information if we may offer additional assistance. Thank you again for your consideration and allowing OneGuard the opportunity to serve you. OneGuard Home Warranties

Sep. 7th, 2022

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Verified Customer

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Bryan Lawlor Phoenix, AZ

Slow to make the decision to replace dryer.

2 years ago

Reply from OneGuard

Dear Mr. Lawlor, Thank you for taking the time to write a review and provide important feedback regarding your customer service experiences with OneGuard Home Warranties. Customer satisfaction and servicing our valued homeowners as quickly as possible is our top priority, and we sincerely appreciate the constructive feedback and opportunity to assist with all your home warranty and home services needs. Thank you again for the opportunity! We truly value your loyal business of 14 years and look forward to serving you in the future. OneGuard Home Warranties

Sep. 12th, 2022

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Verified Customer

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Sandy Isley

Did not select a good company for service. Given the run-around

2 years ago

Reply from OneGuard

Dear Ms. Isley, Thank you for bringing this information to our attention and allowing OneGuard the opportunity to review your situation firsthand. Customer satisfaction is our top priority, and we sincerely regret any frustration. OneGuard has confirmed that you have spoken with a representative for this matter, and we are always available if we may offer additional assistance. Thank you again for your consideration and allowing OneGuard the opportunity to serve you. OneGuard Home Warranties

Jul. 19th, 2022

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Verified Customer

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Dave Scottsdale, AZ

Not value added. Service and coverage lacking.

2 years ago

Reply from OneGuard

Dear Dave, Thank you for taking the time to write a review and provide important feedback regarding your customer service experiences with OneGuard Home Warranties. Customer satisfaction is our number one priority, and we sincerely regret the frustration. Please know we are available 24/7, 365 days a year and always happy to help you best utilize your home warranty plan and ensure your needs are met. Thank you again for your consideration. OneGuard Home Warranties

Jul. 12th, 2022

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Verified Customer

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Hans D. Buckeye, AZ

It took 3 months to get my a/c appointment done. Sad.

2 years ago

Reply from OneGuard

Dear Hans D., Thank you for taking the time to write a review and sharing important feedback. Customer satisfaction and servicing our valued members as quickly as possible is our top priority, and we regret any frustration. We have confirmed repairs were completed and cooling was restored to the home. Thank you again for your consideration and allowing OneGuard the opportunity to serve you. OneGuard Home Warranties

Jun. 28th, 2022

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Verified Customer

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Olusumbo Ogunleye Chandler, AZ

Effective job and friendly staff who put customers first

2 years ago

Reply from OneGuard

Dear Olusumbo Ogunleye, Thank you for taking the time to write a review regarding your customer service experiences with OneGuard Home Warranties. Your satisfaction is our number one priority, and it is always our distinct pleasure to assist you. On behalf of the entire team, thank you again for entrusting OneGuard with all your home warranty and home services needs! We truly value your continued business of 4 years and look forward to serving you in the future. OneGuard Home Warranties

Apr. 4th, 2022

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Verified Customer

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Russ Gilbert, AZ

They sometimes pick repair companies that have poor customer service.

2 years ago

Reply from OneGuard

Dear Russ, We would like to offer our personal assistance in the matter. However, we cannot locate a OneGuard service plan under the name provided. May we please ask you to forward the plan number or property address to customerrelations@oneguardhw.com? Thank you for your time and consideration. OneGuard Home Warranties

Dec. 7th, 2021

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Verified Customer

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Amanda Downs Phoenix, AZ

I feel that it's a bit more pricey for services calls

3 years ago

Reply from OneGuard

Dear Ms. Downs, Thank you for taking the time to write a review and provide important feedback regarding your customer service experiences with OneGuard Home Warranties. Our top priority is your complete satisfaction while offering comprehensive coverage, quality repairs, and keeping costs competitive, and we sincerely regret any frustration. Your testimony plays a vital role in our quality assurance and provides great insight on how we can improve to better serve our valued homeowners. Thank you again for allowing OneGuard the opportunity to serve you. We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Oct. 29th, 2021

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Verified Customer

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Lawrence Georgetown, TX

Your ph service center does not know what they are doing..supervisor taking 48 hrs to return calls

3 years ago

Reply from OneGuard

Dear Lawrence, Thank you for bringing this information to our attention and allowing OneGuard the opportunity to review your situation firsthand. Your satisfaction is always our top priority, and we sincerely regret the frustration. Please know a supervisor left you a voice message seeking to address your concerns and offer our personal assistance. Thank you again for your consideration and allowing OneGuard the opportunity to serve you. OneGuard Home Warranties

Oct. 15th, 2021

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Verified Customer

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Lori San Antonio, TX

Changed their coverage so what use to be covered is no longer covered.

3 years ago

Reply from OneGuard

Dear Lori, We would like to offer our personal assistance in the matter. However, we cannot locate a OneGuard service plan under the name provided. May we please ask you to forward the plan number or property address to customerrelations@oneguardhw.com? Thank you for your time and consideration. OneGuard Home Warranties

May. 17th, 2021

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Verified Customer

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Johanna Roccanova Surprise, AZ

Policy seems to be never replace; fix until the last screw falls off.

3 years ago

Reply from OneGuard

Dear Ms. Roccanova, We would like to offer our personal assistance in the matter. However, we cannot locate a OneGuard service plan under the name provided. May we please ask you to forward the plan number or property address to customerrelations@oneguardhw.com? Thank you for your time and consideration. OneGuard Home Warranties

Apr. 19th, 2021

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Verified Customer

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David T Keller, TX

They have gone way downhill since they were bought out. Poor service, insultingly low offers

3 years ago

Reply from OneGuard

Dear David T, We would like to offer our personal assistance in the matter. However, we cannot find a OneGuard contract under the name provided. May we please ask you to forward the contract number or property address to customerrelations@oneguardhw.com? Thank you for your time and consideration. OneGuard Home Warranties

Mar. 1st, 2021

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Verified Customer

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Janes Goodyear, AZ

A/C has been repaired 5 times and the won‚Äôt replace it

3 years ago

Reply from OneGuard

Dear Janes, We would like to offer our personal assistance in the matter. However, we cannot find a OneGuard contract under the name provided. May we please ask you to forward the contract number or property address to customerrelations@oneguardhw.com? Thank you for your time and consideration. OneGuard Home Warranties

Feb. 22nd, 2021

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Verified Customer

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Rob Plano, TX

Restrictions on coverage are many and the customer service is iffy

3 years ago

Reply from OneGuard

Dear Rob, Thank you for taking the time to submit a review regarding your experiences with OneGuard Home Warranties. Providing best-in-class service and the most comprehensive coverage in the industry remains at the forefront of our priorities and we regret the frustration. Please know we are available 24/7, 365 days a year to help in the moment and answer any pressing questions. We also encourage you to forward your contract information to customerrelations@oneguardhw.com for firsthand review. Thank you for your consideration and allowing OneGuard the opportunity to serve you. OneGuard Home Warranties

Feb. 10th, 2021

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Verified Customer

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Anne Hill Phoenix, AZ

Andre in authorization was supposed to have a supervisor call me back.

3 years ago

Reply from OneGuard

Dear Ms. Hill, Thank you for bringing this information to our attention and allowing OneGuard the opportunity to review your situation first hand. It is our constant endeavor to ensure your calls to OneGuard are answered quickly and that your follow-up requests are addressed in a timely manner, and rarely do we falter. Please know a supervisor attempted to contact you on January 30, and left a detailed voice message offering our personal assistance. Please be assured we have confirmed the heating system repairs have been completed. Thank you again for your consideration and allowing OneGuard the opportunity to serve you. OneGuard Home Warranties

Feb. 5th, 2021

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Verified Customer

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Leonardo Fajardo III San Antonio, TX

Confusion on the policy and work done by the contracted plumbing company was poor.

3 years ago

Reply from OneGuard

Dear Mr. Fajardo, Thank you for bringing this information to our attention and allowing OneGuard the opportunity to review your situation firsthand. It is always our sincerest intent to operate in good faith in our efforts to serve you and within the parameters of the service contract, and we apologize for your frustration regarding our explanation of coverage. In your situation, the service contract had already reached the policy limit for previous repairs completed during the policy term. Please know we appreciate your understanding with respect to coverage. Thank you again for allowing OneGuard the opportunity to provide this additional explanation. OneGuard Home Warranties

Jan. 28th, 2021

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Verified Customer

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Linda Deacon

Too expensive. Some coverage policies are illogical.

3 years ago

Reply from OneGuard

Dear Ms. Deacon, Thank you for taking a moment to submit a review regarding your service experiences with OneGuard Home Warranties. We constantly strive to provide best-in-class service and the most comprehensive coverage in the industry and we sincerely regret your dissatisfaction regarding our explanations of coverage. Please know it is our sincerest intent to operate in good faith and transparency in our efforts to serve you, while also remaining within the parameters of the warranty agreement. We truly appreciate your loyal business and look forward to serving you again in the future. OneGuard Home Warranties

Dec. 7th, 2020

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Verified Customer

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Anonymous

$69 is too much to charge per call plus the yearly fee!

3 years ago

Reply from OneGuard

Dear Anonymous, Thank you for the review. Please know OneGuard Home Warranties strives to provide the most comprehensive coverage in the industry, and to help offset costs when faced with unexpected breakdowns. OneGuard also provides beneficial home services such as pre-season tune ups, TV wall mounting, window washing, and more. We would love the opportunity to speak with you and review OneGuard's great coverage and are available 24 hours a day at 888-896-0014. Thank you again! We sincerely hope to gain your trust in OneGuard and the great service we offer. OneGuard Home Warranties

Dec. 7th, 2020

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Verified Customer

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Mitch Magee

Still have pending issues weeks after service

3 years ago

Reply from OneGuard

Dear Mr. Magee, Thank you for bringing this information to our attention and allowing OneGuard the opportunity to review your situation firsthand. Our top priority is customer satisfaction and providing a level of service that exceeds your expectations, and we apologize for your frustration regarding the service request for the heating system. The service contractor assessed the furnace and reported to OneGuard that the control board and blower motor required replacement; however, the contractor recommended replacing the furnace over repairs. Please know a check was processed for OneGuard's cost to replace the furnace. It is always our intent to operate in good faith in our efforts to serve you and within the parameters of the contract, and we appreciate your understanding with respect to coverage. Thank you again for allowing OneGuard the opportunity to provide you with this additional information. OneGuard Home Warranties

Nov. 26th, 2020

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Verified Customer

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Anonymous

It is not acceptable to be on hold for 45 to 50 minutes before my phone call is answered.

4 years ago

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Verified Customer

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Cheryl

The wait time every time was an hour or more

4 years ago

Reply from OneGuard

Dear Cheryl, Thank you for bringing this information to our attention and providing important feedback. Please know it is our constant endeavor to ensure your calls to OneGuard are answered as quickly as possible, and we appreciate your patience in holding during times of larger than normal call volume as we create service requests for breakdowns, provide updates, and actively work to obtain equipment for our valued customers. We encourage you to forward your contract information to customerrelations@oneguardhw.com so we may review your situation firsthand. Thank you again consideration and allowing OneGuard the opportunity to assist you. OneGuard Home Warranties

Nov. 6th, 2020

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Verified Customer

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Anonymous Carrollton, TX

The answer to a needed repair is too often "that's not covered."

4 years ago

Reply from OneGuard

Dear Anonymous, OneGuard is actively searching for your information to review the situation firsthand. However, we cannot locate a OneGuard service plan under the name provided. May we please ask you to forward the contract information to customerrelations@oneguardhw.com? Thank you for your consideration. OneGuard Home Warranties

Sep. 2nd, 2020

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Ed Davis Buckeye, AZ

Christopher S was extremely helpful in renewing my home warranty!!

2 years ago

Reply from OneGuard

Dear Mr. Davis, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties and Christopher! We are so happy that you found ease creating your warranty plan and we are overjoyed with the opportunity to assist with all your home warranty and home services needs. Answering your questions was extremely important to Christopher, and he appreciated the opportunity to offer his personal assistance to you. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Oct. 17th, 2022

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George Lundin Sun City West, AZ

Christopher was excellent to work with. He was very helpful.

2 years ago

Reply from OneGuard

Dear Mr. Lundin, Thank you so much for the 5 stars and providing such great testimony regarding your customer service experiences with OneGuard Home Warranties and Christopher! It is always our distinct pleasure to provide the most comprehensive coverage in the industry and best-in-class service, and we love hearing about the ease you found in renewing your warranty plan. We agree! Christopher is excellent and your amazing feedback really made his day. On behalf of the entire OneGuard team, thank you again! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Sep. 29th, 2022

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SunStrand Assistant Canyon Country, CA

Christopher S was professional and courteous. I felt like a valued customer.

2 years ago

Reply from OneGuard

Dear SunStrand Assistant, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties and Christopher! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist you and provide peace of mind. We agree! Christopher is very professional, and your positive feedback and kind words really made his day. On behalf of the entire team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Sep. 6th, 2022

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M Lindley Dallas, TX

Great customer service. Glad I moved my Warranty Service to One Guard!!

2 years ago

Reply from OneGuard

Dear M Lindley, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Customer satisfaction is our number one priority, and we sincerely appreciate your interest in all the wonderful services OneGuard has to offer. On behalf of the entire team, thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jul. 18th, 2022

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Fullness Baltimore, MD

Cynthia F was professional, personable, and solved our problem quickly!!

2 years ago

Reply from OneGuard

Dear Fullness, Thank you so much for the 5 stars and sharing such wonderful testimony regarding your customer service experiences with OneGuard Home Warranties and Cynthia! Our number one priority is your complete satisfaction, and we are happy to hear how pleased you are with the level of service and support you receive. We agree! Cynthia is very professional and your kind words really made her day. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jul. 7th, 2022

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Rachel Barnett Chandler, AZ

Angela was absolutely amazing! she was so helpful and relived so much stress!!

2 years ago

Reply from OneGuard

Dear Ms. Barnett, Thank you so much for providing OneGuard Home Warranties with a 5 star review regarding your amazing customer service experience with Angela! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist you and provide peace of mind. We agree! Angela is very helpful and your kind words really made her day. On behalf of the entire team, thank you again for entrusting OneGuard with all your home warranty and home services needs! We truly value your continued business and look forward to serving you again. OneGuard Home Warranties

Jul. 1st, 2022

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Jeff and Rae Ann Miller Allen, TX

Cynthia F was great! Answer all of my questions completely.

2 years ago

Reply from OneGuard

Dear Mr. and Ms. Miller, Thank you so much for the 5 star review and providing such positive testimony regarding your customer service experiences with OneGuard Home Warranties and Cynthia! Our utmost priority is to provide a level of service that exceeds your expectations, and it is always our distinct pleasure to assist you with all your home warranty and home services needs. We agree! Cynthia is great, and she enjoyed speaking with you and loved the positive recognition. On behalf the entire OneGuard team, thank you again! We truly value your loyal business of 16 years and look forward to serving you in the future. OneGuard Home Warranties

May. 25th, 2022

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Siva Elton Scottsdale, AZ

Cynthia F was very helpful and efficient in getting our contract renewed.

2 years ago

Reply from OneGuard

Dear Ms. Elton, Thank you so much for the 5 stars and providing such positive testimony regarding your customer service experiences with Oneguard Home Warranties and Cynthia! Our utmost priority is to provide a level of service that exceeds your expectations, and it is always our distinct pleasure to assist you with all your home warranty and home services needs. We agree! Cynthia is extremely helpful, and she enjoyed speaking with you and your kind words really made her day. On behalf the entire team, thank you again for choosing OneGuard! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

May. 20th, 2022

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Vicki Barber Las Vegas, NV

Cynthia F was extremely helpful and is a tremendous asset to One Guard.

2 years ago

Reply from OneGuard

Dear Ms. Barber, On behalf of the entire team, thank you so much for the 5 stars and amazing testimony regarding your customer service experiences with OneGuard Home Warranties and Cynthia! Our top priority is to provide a level of service that exceeds your expectations, and it is always our distinct pleasure to assist you with all of your home warranty and home services needs. We agree! Cynthia is a tremendous asset and your positive feedback and kind words really made her day. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Dear Ms. Barber, On behalf of the entire team, thank you so much for the 5 stars and amazing testimony regarding your customer service experiences with OneGuard Home Warranties and Cynthia! Our top priority is to provide a level of service that exceeds your expectations, and it is always our distinct pleasure to assist you with all of your home warranty and home services needs. We agree! Cynthia is a tremendous asset and your positive feedback and kind words really made her day. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Apr. 14th, 2022

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Debbie Chow Casa Grande, AZ

love to support the local business, My representative Chris S is so helpful.

2 years ago

Reply from OneGuard

Dear Ms. Chow, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties and Chris! Customer satisfaction is our utmost priority, and it is always a distinct pleasure to assist you. Please know Chris loved the positive feedback and appreciated the opportunity to help. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Feb. 14th, 2022

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Valentin Rodriguez Buda, TX

Sarah M-Good customer service. Took care of need quickly and thoroughly.

2 years ago

Reply from OneGuard

Dear Mr. Rodriguez, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties and Sarah! It is our sincerest intent to provide swift yet precise service that exceeds your expectations, and we are overjoyed to hear that this has been your experience. We agree! Sarah goes above and beyond, and truly embodies the caliber of service OneGuard strives to provide. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Feb. 11th, 2022

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Karen Bishop Mesa, AZ

Signed up quick and easy and glad to know we can do monthly plans.

2 years ago

Reply from OneGuard

Dear Ms. Bishop, Thank you so much for the 5 stars and positive feedback regarding your recent customer service experience with OneGuard Home Warranties! Customer satisfaction is our utmost priority, and it is always a distinct pleasure to assist you. On behalf of the entire team, thank you again for your consideration and allowing OneGuard the opportunity to serve you. OneGuard Home Warranties

Feb. 7th, 2022

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Caroline Anderson Peoria, AZ

Great experience Liz C was just wonderful. Handled all my needs ,

2 years ago

Reply from OneGuard

Dear Ms. Anderson, Thank you so much for the 5 star review and providing such amazing remarks regarding your customer service experiences with OneGuard Home Warranties and Liz! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist and provide the peace of mind you deserve. We agree! Liz is exceptional in performing her duties, and your rave review really made her day. Thank you again for the opportunity! We truly value your loyal business of 5 years and look forward to serving you again. OneGuard Home Warranties

Feb. 3rd, 2022

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Travellin' Man Las Vegas, NV

Sarah and Christopher have been very quick to respond to our enquiries.

2 years ago

Reply from OneGuard

Dear Travellin' Man, Thank you so much for the 5 star review and providing such positive remarks regarding your excellent customer service experiences with OneGuard Home Warranties, Sarah, and Christopher! Customer satisfaction is our number one priority, and we sincerely appreciate your interest in all the wonderful services OneGuard has to offer. We have also shared your rave review with Sarah and Christopher, and they are extremely grateful for the positive recognition, and loved having the opportunity to personally assist you. On behalf the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jan. 12th, 2022

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Kerry R Jackson Chandler, AZ

Responsive and helpful to understand the problem and set up a service request.

2 years ago

Reply from OneGuard

Dear Ms. Jackson, Thank you so much for the 5 stars regarding your customer service experiences with OneGuard Home Warranties! Our top priority is your satisfaction and to ensure the process is hassle free, and it makes us extremely happy to know how well this has worked for you. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Feb. 7th, 2022

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Kathy Gordon Los Angeles, CA

Lori has been helping us for 3 years now. Amazing customer service!

2 years ago

Reply from OneGuard

Dear Ms. Gordon, Thank you so much for the 5 star review and providing such positive remarks regarding your customer service experiences with OneGuard Home Warranties and Lori! Our number one priority is customer satisfaction and answering your questions and ensuring seamless interactions with friendly professionals is our constant pursuit, and we love to hear about your experiences. We agree! Lori goes above and beyond, and truly embodies the caliber of service OneGuard strives to provide. Thank you again for the opportunity! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Dec. 20th, 2021

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Keith Kreations Adkins, TX

Erin P's is the best. She knows her stuff for sure. My go to next time...

2 years ago Edited December 7, 2021

Reply from OneGuard

Dear Mr. Kreations, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties and Erin! Customer satisfaction is our number one priority, and we sincerely appreciate your interest in all the wonderful services OneGuard has to offer. We agree! Erin goes above and beyond, and truly embodies the caliber of service OneGuard strives to provide. On behalf of the entire team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Dec. 9th, 2021

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Cindy Hayduke Glendale, AZ

Excellent and swift service! Highly recommend! Trisha Ruelas

2 years ago Edited December 6, 2021

Reply from OneGuard

Dear Ms. Hayduke, On behalf of the entire team, thank you so much for the 5 star review regarding your excellent customer service experience with OneGuard Home Warranties and Trisha! Our top priority is to provide a level of service that exceeds your expectations, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. We agree! Trisha goes out of her way to provide excellent customer service, and your kind words truly made her day. Thank you again for choosing OneGuard! We truly value your business and recommendations and look forward to serving you in the future. OneGuard Home Warranties

Dec. 8th, 2021

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Kaushik Mohan Cedar Park, TX

Rachel helped me with clearing my queries. Thanks for being patient

3 years ago

Reply from OneGuard

Dear Mr. Mohan, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties and Rachel! Answering your questions and ensuring seamless interactions with friendly professionals is our constant pursuit, and we love to hear about your experience. Please know Rachel loved the positive feedback, and she enjoyed providing you with her personal assistance. On behalf of the entire OneGuard team, thank you again for the opportunity! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Oct. 11th, 2021

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Rodolfo Ambrosetti Livorno, LI

Very easy company to interact with. Good customer service and reasonable rates.

3 years ago

Reply from OneGuard

Dear Mr. Ambrosetti, Thank you so much for the 5 star review and providing such amazing feedback regarding your customer service experiences with OneGuard Home Warranties! Our number one priority is customer satisfaction, and your testimony and the value you find in the services we offer is exactly what we strive for. On behalf of the entire team, thank you again for entrusting OneGuard with all your home warranty and home service needs! We truly value your continued business and look forward to serving you again. OneGuard Home Warranties

Oct. 7th, 2021

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AgnesEscobar Escobar Phoenix, AZ

I have had One Guard for several years and have been quick to respond when service needed.

3 years ago

Reply from OneGuard

Dear Ms. Escobar, Thank you so much for the 4 star review regarding your positive customer service experiences with OneGuard Home Warranties! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist and provide the peace of mind you deserve. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Sep. 21st, 2021

star star star star star

Nana San Antonio, TX

Always excellent and knowledgeable about what my issues are. Cynthia F

3 years ago

Reply from OneGuard

Dear Nana, Thank you so much for the 5 stars and providing such kind remarks regarding your excellent customer service experiences with OneGuard Home Warranties and Cynthia! Your satisfaction is our utmost priority, and it is always our distinct pleasure to assist you with all your home warranty and home services needs. We agree! Cynthia is outstanding and she enjoyed speaking with you, and loved the positive recognition. Thank you again for choosing OneGuard! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Sep. 9th, 2021

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