OneGuard: Read 2,097 User Reviews From Real Homeowners

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Verified Customer

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James Wright Denton, TX

Fast response times, good coverage, great problem resolution.

2 years ago

Reply from OneGuard

Dear Mr. Wright, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Our top priority is to provide the most comprehensive coverage in the industry and best-in-class service, and we are ecstatic that you have chosen OneGuard as your home warranty provider over the last 6 years. Thank you again for the opportunity! We truly value your loyal business and look forward to serving you in the future. OneGuard Home Warranties

Nov. 22nd, 2022

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Verified Customer

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Bonnie Boye Queen Creek, AZ

Their timely and professional manner is so important to us.

2 years ago

Reply from OneGuard

Dear Ms. Boye, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Providing timely repairs completed by knowledgeable and friendly service professionals is our top priority, and we are happy to hear how pleased you are with the level of service and support you receive. Thank you again for the opportunity! We truly value your continued business and look forward to serving you again. OneGuard Home Warranties

Nov. 22nd, 2022

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Verified Customer

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Chad Shultz Phoenix, AZ

Quick, Easy and have yet to have an issue they have not taken care of.

2 years ago

Reply from OneGuard

Dear Mr. Shultz, Thank you so much for the 5 star review and providing such thoughtful remarks regarding your customer service experiences with OneGuard Home Warranties! Customer satisfaction is at the forefront of our priorities, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. We absolutely love the positive feedback and always appreciate the opportunity to help. Thank you again for choosing OneGuard! We truly value your loyal business of 7 years and look forward to serving you in the future. OneGuard Home Warranties

Nov. 22nd, 2022

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Verified Customer

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Kathleen Kennemer Helotes, TX

Were not helpful in resolving most recent issues with negligent contractor who failed to complete plumbing job properly

2 years ago

Reply from OneGuard

Dear Ms. Kennemer, Thank you for bringing this information to our attention and allowing OneGuard the opportunity to review your situation firsthand. Customer satisfaction is our number one priority and we sincerely regret the frustration. We have left you a voice message seeking to address your concerns and offer our personal assistance. Thank you again for your consideration. OneGuard Home Warranties

Nov. 22nd, 2022

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Verified Customer

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Richard Liebertz Superior, AZ

d to wait 12 days to get a part for our dishwasher and NOW the dishwasher leaks water and it DID NOT leak leak before the technician "put the new part" in

2 years ago

Reply from OneGuard

Dear Mr. Liebertz, Thank you for bringing this information to our attention and allowing OneGuard the opportunity to review your situation firsthand. Customer satisfaction is our utmost priority and we sincerely apologize for the frustration. We have confirmed OneGuard has explained coverage with you and processed a replacement offer on your behalf for the dishwasher replacement, and we are always available if we may offer additional assistance. Thank you again for your consideration. OneGuard Home Warranties

Nov. 29th, 2022

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Verified Customer

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Diana Kogan Scottsdale, AZ

They no longer seem to work with repair companies that service on the weekend (at least as part of the warranty).

2 years ago

Reply from OneGuard

Dear Ms. Kogan, Thank you for taking the time to write a review regarding your customer service experiences with OneGuard Home Warranties. Our top priority is customer satisfaction and providing best-in-class service to our valued members, and we sincerely regret the frustration. We have confirmed your service request was completed, and we truly appreciate your understanding in regard to scheduling. Thank you again for your consideration and allowing OneGuard the opportunity to serve you. OneGuard Home Warranties

Oct. 31st, 2022

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Verified Customer

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Lillian Kurek Sun City West, AZ

Excellent customer service. The service techs were very professional!

2 years ago

Reply from OneGuard

Dear Ms. Kurek, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Providing timely repairs completed by knowledgeable and friendly service professionals is exactly what we strive to do, and we are happy to hear how pleased you are with the level of service and support you receive. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Oct. 25th, 2022

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Verified Customer

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Joedy Allison Phoenix, AZ

The service and people are amazing. They are always helpful and polite.

2 years ago

Reply from OneGuard

Dear Joedy Allison, On behalf of the entire team, thank you so much for the 5 star review and providing such positive remarks regarding your amazing customer service experiences with OneGuard Home Warranties! Your satisfaction is our utmost priority and we love hearing about your experience, and always appreciate the opportunity to help. Thank you again for choosing OneGuard! We truly value your loyal business and look forward to serving you in the future. OneGuard Home Warranties

Sep. 27th, 2022

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Verified Customer

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Dori Busta Bulverde, TX

One Guard has great customer service. They were professional and timely.

2 years ago

Reply from OneGuard

Dear Ms. Busta, Thank you so much for the 5 star review regarding your great customer service experiences with OneGuard Home Warranties! Providing timely repairs completed by knowledgeable and friendly service professionals is exactly what we strive to do, and we are happy to hear how pleased you are with the level of service and support you receive. On behalf of the entire team, thank you again for entrusting OneGuard with all your home warranty and home services needs! We truly value your continued business and look forward to serving you again. OneGuard Home Warranties

Sep. 27th, 2022

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Verified Customer

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K M Houston, TX

It took months to fix my system, OneGuard would not get a 2nd opinion and they do not Vet their vendors.

2 years ago

Reply from OneGuard

Dear K M.,, We would like to offer our personal assistance in the matter. However, we cannot locate a OneGuard service plan under the name provided. May we please ask you to forward the plan number or property address to customerrelations@oneguardhw.com? Thank you for your time and consideration. OneGuard Home Warranties

Sep. 22nd, 2022

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Verified Customer

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Mike Surprise, AZ

Friendly Customer service. HomecWarranty plan is a great value for the money.

2 years ago

Reply from OneGuard

Dear Mike, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Our number one priority is customer satisfaction, and we love hearing about your experience and the value you find in the wonderful services we offer. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Sep. 16th, 2022

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Verified Customer

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Amarnath Singh Pearland, TX

Done well and on time. Appointment time was met and repairs done fast.

2 years ago

Reply from OneGuard

Dear Amarnath Singh , Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Providing timely repairs completed by knowledgeable and friendly service professionals is our utmost priority, and we are happy to hear how pleased you are with the level of service and support you receive. On behalf of the entire team, thank you again for entrusting OneGuard with all your home warranty and home services needs! We truly value your loyal business of 10 years and look forward to serving you again. OneGuard Home Warranties

Sep. 20th, 2022

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Verified Customer

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Anthony Baxter Sun City, AZ

Prompt attention to my problems and getting a technician to my house

2 years ago

Reply from OneGuard

Dear Mr. Baxter, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties. Providing timely repairs completed by knowledgeable and friendly service professionals is our top priority, and we are happy to hear how pleased you are with the level of service and support you received. On behalf of the entire team, thank you again for entrusting OneGuard with all your home warranty and home services needs! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Sep. 13th, 2022

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Verified Customer

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Kathleen Murchison Arlington, TX

One guard always handles my requests professionally and quickly.

2 years ago

Reply from OneGuard

Dear Ms. Murchison, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Our top priority is to provide you with fast, friendly service that exceeds your expectations, and we are happy to hear about your experience. On behalf of the entire team, thank you again for entrusting OneGuard with all your home warranty and home services needs! We truly value your continued business of 4 years, and we look forward to serving you in the future. OneGuard Home Warranties

Sep. 13th, 2022

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Verified Customer

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Kathy Graham Sun City West, AZ

They were prompt. Got someone out to fix the problem quickly.

2 years ago

Reply from OneGuard

Dear Ms. Graham, Thank you so much for the 5 star review and sharing such positive feedback regarding your customer service experiences with OneGuard Home Warranties! Providing prompt and accurate resolution with friendly service professionals is our utmost priority, and we are happy to hear how pleased you are with the level of service and support you receive. Thank you again! We truly value your continued business and we look forward to serving you again. OneGuard Home Warranties

Sep. 13th, 2022

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Verified Customer

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Patricia Main Humble, TX

My last experience was very bad but the customer one was good. Hopefully the next one will be good, too.

2 years ago

Reply from OneGuard

Dear Ms. Main, Thank you for taking the time to write a review and provide important feedback regarding your customer service experiences with OneGuard Home Warranties. Customer satisfaction is our top priority, and we sincerely appreciate the constructive feedback and opportunity to assist with all your home warranty and home services needs. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Sep. 13th, 2022

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Verified Customer

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Steven Werner Phoenix, AZ

They took quick care of my last repair request. I appreciated that.

2 years ago

Reply from OneGuard

Dear Mr. Werner, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist and provide the peace of mind you deserve. On behalf of the entire team, thank you again for entrusting OneGuard with all your home warranty and home services needs! We truly value your continued business and look forward to serving you again. OneGuard Home Warranties

Sep. 12th, 2022

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Verified Customer

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Eilleen Valenzuela El Mirage, AZ

Explained my situation and rep was quick with a helpful answer.

2 years ago

Reply from OneGuard

Dear Ms. Valenzuela, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Your satisfaction is our utmost priority and we love hearing about your experience, and always appreciate the opportunity to help. Thank you again! We truly value your business and look forward to serving you again. OneGuard Home Warranties

Sep. 6th, 2022

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Verified Customer

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Michelle McCarter Fort Worth, TX

Experience with them, time repairs are done, how easy to set up work orders

2 years ago

Reply from OneGuard

Dear Ms. McCarter, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Making it easy to request service and offering prompt resolution with friendly professionals is always our top priority, and we love the positive feedback and opportunity to assist you! On behalf of the entire OneGuard team, thank you again! We truly value your loyal business of 10 years, and we look forward to serving you in the future. OneGuard Home Warranties

Aug. 8th, 2022

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Verified Customer

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Kathy

They always are responsive and send out amazing technicians

2 years ago

Reply from OneGuard

Dear Kathy, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Providing prompt and accurate resolution with friendly service professionals is our utmost priority, and we are happy to hear how pleased you are with the level of service and support you receive. On behalf of the entire team, thank you again for choosing OneGuard! We truly value your business, and we look forward to serving you in the future. OneGuard Home Warranties

Jul. 22nd, 2022

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Verified Customer

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Angela J

They have always gotten problems resolved in a timely manner

2 years ago

Reply from OneGuard

Dear Angela J., Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Providing timely repairs completed by knowledgeable service professionals is our utmost priority, and we are happy to hear how pleased you are with the level of service and support you receive. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jul. 22nd, 2022

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Verified Customer

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Joe Heinrich

Came and checked and upgraded the ac system and set it to work well during this heat wave.

2 years ago

Reply from OneGuard

Dear Mr. Heinrich, Thank you so much for the 4 stars regarding your customer service experiences with OneGuard Home Warranties! Your satisfaction is our number one priority, from the first call for service to the completed repair, and it is always our most distinct pleasure to assist you with all your home warranty and home service needs. Thank you again for choosing OneGuard over the last 5 years! We truly value your loyal business and look forward to serving you in the future. OneGuard Home Warranties

Jul. 22nd, 2022

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Verified Customer

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Patty L. New River, AZ

They seem to be fair and they've been very easy to work with.

2 years ago

Reply from OneGuard

Dear Patty L., Thank you so much for the star review regarding your customer service experiences with OneGuard Home Warranties! Our top priority is your satisfaction and to ensure the process is hassle free, and it makes us extremely happy to hear about your experience. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jul. 12th, 2022

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Verified Customer

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Steve Wray Scottsdale, AZ

Have always helped me when needed. Straight forward business

2 years ago

Reply from OneGuard

Dear Mr. Wray, Thank you for the 5 star review regarding your customer service experiences with OneGuard Home Warranties.Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist and provide the peace of mind you deserve. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jul. 12th, 2022

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Verified Customer

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TAMMY SIMON Missouri City, TX

OneGuard provides excellent costumer service within a timely manner.

2 years ago

Reply from OneGuard

Dear Ms. Simon, On behalf of the entire team, thank you so much for the 5 star review and providing such positive remarks regarding your excellent customer service experiences with OneGuard Home Warranties! Providing timely repairs completed by knowledgeable and friendly service professionals is our utmost priority, and we are happy to hear how pleased you are with the level of service and support you receive. Thank you again! We truly value your loyal business and look forward to serving you in the future. OneGuard Home Warranties

Jul. 12th, 2022

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Verified Customer

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EL Phoenix, AZ

As new home buyers they have helped us tremendously with all our home needs.

2 years ago

Reply from OneGuard

Dear EL, Thank you for the 5 star review regarding your recent customer service experiences with OneGuard Home Warranties. Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist and provide the peace of mind you deserve. On behalf of the entire team, thank you again for entrusting OneGuard with all your home warranty and home services needs! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jul. 12th, 2022

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Verified Customer

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David Lopez Jr Phoenix, AZ

Always solved my concerns and helped me understand things better.

2 years ago

Reply from OneGuard

Dear Mr. Lopez, Thank you so much for the 5 stars and providing such positive testimony regarding your customer service experiences with OneGuard Home Warranties! Our utmost priority is to provide a level of service that exceeds your expectations, and it is always our distinct pleasure to assist you with all your home warranty and home services needs. On behalf the entire OneGuard team, thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jul. 12th, 2022

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Verified Customer

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J Kirk Brown Goodyear, AZ

We have used this service several times with success. However, we have had one disappointment.

2 years ago

Reply from OneGuard

Dear Mr. Brown, Thank you for the 4 star review regarding your customer service experiences with OneGuard Home Warranties. Our top priority is customer satisfaction while offering comprehensive coverage, quality repairs, and dependable contractors, and we sincerely appreciate the constructive feedback and opportunity to assist with all your home warranty and home services needs. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jul. 12th, 2022

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Verified Customer

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Teresa Ross Peoria, AZ

At one point they were difficult to reach by phone. They have since corrected this.

2 years ago

Reply from OneGuard

Dear Ms. Ross, Thank you so much for the 4 star review regarding your customer service experiences with OneGuard Home Warranties! Customer satisfaction is our utmost priority, and it is always our distinct pleasure to assist you. Thank you again for the opportunity! We truly value your loyal business of 16 years and look forward to serving you in the future. OneGuard Home Warranties

Jul. 12th, 2022

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Verified Customer

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Avis Evans Bedford, TX

The rep was very knowledgeable. What she didnt know she researched.

2 years ago

Reply from OneGuard

Dear Mr. Evans, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Answering your questions and ensuring seamless interactions with friendly professionals is our constant pursuit, and we love to hear about your experience. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jul. 5th, 2022

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Verified Customer

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NA Spring, TX

Easy to book via Mobile App, fast service and good contractors (so far).

2 years ago

Reply from OneGuard

Dear NA, Thank you so much for the 5 star review and sharing such positive remarks regarding your customer service experiences with OneGuard Home Warranties and using the mobile app for your service requests! Making it easy to request service and offering prompt and accurate resolution with friendly professionals is our top priority, and we love the positive feedback! Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jun. 28th, 2022

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Verified Customer

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BURCHETT Spring, TX

My experiences with OneQuard have been good and timely reponses

2 years ago

Reply from OneGuard

Dear Burchett, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Providing timely repairs completed by knowledgeable and friendly service professionals is our utmost priority, and we are happy to hear how pleased you are with the level of service and support you receive. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jun. 27th, 2022

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Verified Customer

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Kevin Moran Goodyear, AZ

Air Condition Problems were resolved in one day during a 110F + temp week.

2 years ago

Reply from OneGuard

Dear Mr. Moran, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Our top priority is to provide a level of service that exceeds your expectations, and it is always our most distinct pleasure to assist you with all your home warranty and home service needs. Thank you again for the opportunity! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Jun. 28th, 2022

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Verified Customer

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Sarah Schmutz Scottsdale, AZ

Quickly reaches out to contractors when needed; coverage isn't everything I'd like

2 years ago

Reply from OneGuard

Dear Ms. Schmutz, Thank you so much for the 4 star review regarding your customer service experiences with OneGuard Home Warranties! Our top priority is your complete satisfaction while offering comprehensive coverage, quality repairs, and keeping premium costs competitive, and we and always appreciate the opportunity to help with all your home warranty and home services needs. On behalf the entire OneGuard team, thank you again! We truly value your loyal business of 8 years and look forward to serving you in the future. OneGuard Home Warranties

Jun. 24th, 2022

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Verified Customer

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Georgina Bradbury Phoenix, AZ

I've always had good experiences with them, great response and prompt service.

2 years ago

Reply from OneGuard

Dear Ms. Bradbury, Thank you so much for the 5 stars and providing such positive testimony regarding your customer service experiences with OneGuard Home Warranties over the last 6 years! Our top priority is your satisfaction and to provide best in class service, from the first call for service to the completed repair, and we love the positive feedback and always appreciate the opportunity to help. On behalf the entire team, thank you again for choosing OneGuard! We truly value your loyal business and look forward to serving you in the future. OneGuard Home Warranties

Jun. 20th, 2022

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Verified Customer

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Randal Karcz Cave Creek, AZ

Consistent satisfaction and dependable contractors performing the work

2 years ago

Reply from OneGuard

Dear Mr. Karcz, On behalf of the entire team, thank you so much for providing OneGuard Home Warranties with a 5 star review and such thoughtful feedback regarding your consistent customer service experiences, over the last 5 years! Our top priority is your satisfaction with all your home warranty and home services needs, and we always appreciate the opportunity to assist you. Thank you again for choosing OneGuard! We truly value your loyal business and look forward to serving you again. OneGuard Home Warranties

Jun. 14th, 2022

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Verified Customer

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Jatinder Singh Chandler, AZ

Promptly fixing the issues. Gladly recommend to friends and family

2 years ago

Reply from OneGuard

Dear Jatinder Singh, Thank you so much for the 5 star review regarding your recent customer service experiences with OneGuard Home Warranties! Providing prompt and accurate resolution with friendly service professionals is our utmost priority, and we are happy to hear how pleased you are with the level of service and support you receive. On behalf of the entire OneGuard team, thank you again! We truly value your loyal business of 14 years and recommendation, and we look forward to serving you in the future. OneGuard Home Warranties

Jun. 13th, 2022

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Verified Customer

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Dana Phoenix, AZ

Great Service and coverage. Always send the best and get the job done.

2 years ago

Reply from OneGuard

Dear Dana, On behalf of the entire team, thank you so much for providing OneGuard Home Warranties with 5 stars and such thoughtful feedback regarding your great customer service experiences! Our number one priority is your satisfaction with all your home warranty and home services needs, and we always appreciate the opportunity to help. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you again. OneGuard Home Warranties

Jun. 14th, 2022

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Verified Customer

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Zoe Hawkins Anthem, AZ

Super nice, responsive, and easy to use. Online interface is excellent.

2 years ago

Reply from OneGuard

Dear Ms. Hawkins, Thank you so much for the 5 star review and sharing such positive comments regarding your excellent customer service experiences with OneGuard Home Warranties over the last 8 years! Making it easy to request service and offering prompt and accurate resolution with friendly professionals is exactly what we strive for, and we love the positive feedback! On behalf of the entire team, thank you again for entrusting OneGuard with all your home warranty and home services needs! We truly value your loyal business and look forward to serving you again. OneGuard Home Warranties

Jun. 15th, 2022

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Verified Customer

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Katheryn Brown Coppell, TX

They listened to my need to use a different company than the one they assigned

2 years ago

Reply from OneGuard

Dear Ms. Brown, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist you and provide peace of mind. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jun. 6th, 2022

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Verified Customer

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Susan Gage Phoenix, AZ

They always help me when I needed it or answer any questions

2 years ago

Reply from OneGuard

Dear Ms. Gage, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Customer satisfaction is our utmost priority, and it is always our distinct pleasure to assist you. Thank you again for entrusting OneGuard with all your home warranty and home services needs! We truly value your continued business and look forward to serving you again. OneGuard Home Warranties

Jun. 7th, 2022

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Verified Customer

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Gregg Guenther Queen Creek, AZ

Prompt efficient service. Repairs completed in a timely manner.

2 years ago

Reply from OneGuard

Dear Mr. Guenther, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Providing prompt and timely repairs completed by knowledgeable service professionals is our utmost priority, and we are happy to hear how pleased you are with the level of service and support you receive. On behalf of the entire team, thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jun. 7th, 2022

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Verified Customer

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Doralinda Benitez San Antonio, TX

They immediately contacted a service supplier and the issue was fixed

2 years ago

Reply from OneGuard

Dear Ms. Benitez, Thank you so much for the 5 star review regarding your customer service experience with OneGuard Home Warranties! Your satisfaction is our number one priority, from the first call for service to the completed repair, and it is always our most distinct pleasure to assist you with all your home warranty and home service needs. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jun. 7th, 2022

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Verified Customer

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Shaun Kunz Phoenix, AZ

App is easy to use and every time I call I get great customer service

2 years ago

Reply from OneGuard

Dear Mr. Kunz, Thank you so much for the 5 star review and providing such positive testimony regarding your customer service experiences with OneGuard Home Warranties! Customer satisfaction is at the forefront of our priorities, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. We absolutely love the great feedback and always appreciate the opportunity to help. On behalf of the entire OneGuard team, thank you again! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Apr. 25th, 2022

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Verified Customer

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Lita Compton

OneGuard was easy to work with, professional, efficient and effective.

2 years ago

Reply from OneGuard

Dear Ms. Compton, Thank you so much for the 5 star review and providing such thoughtful remarks regarding your customer service experiences with OneGuard Home Warranties! Our top priority is your satisfaction and to ensure the process is hassle free, and it makes us extremely happy to hear about your experience. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Apr. 18th, 2022

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Verified Customer

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Kent Johnson

When they could not get the part quickly they replaced the refrigerator

2 years ago

Reply from OneGuard

Dear Mr. Johnson, Thank you so much for the 5 stars regarding your customer service experiences with OneGuard Home Warranties! Customer satisfaction is our utmost priority, and we are extremely happy to hear how pleased you are with the level of service and support you receive. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Apr. 12th, 2022

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Verified Customer

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JENNIFER WILLIAMS

Fast response and repair/replacement . Excellent customer service

2 years ago

Reply from OneGuard

Dear Ms. Williams, Thank you so much for the 5 star review regarding your excellent customer service experiences with OneGuard Home Warranties! Your satisfaction and maintaining responsiveness when you experience a breakdown is our constant priority, and we appreciate your wonderful remarks. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Apr. 12th, 2022

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Verified Customer

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Loren Fuentes

On time contractors and excellent customer service representative service

2 years ago

Reply from OneGuard

Dear Ms. Fuentes, On behalf of the entire team, thank you so much for the 5 star review and providing such positive remarks regarding your excellent customer service experiences with OneGuard Home Warranties! Providing timely repairs completed by knowledgeable and friendly service professionals is exactly what we strive to do, and we are happy to hear how pleased you are with the level of service and support you receive. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Apr. 12th, 2022

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Verified Customer

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Patrick Donovan

Technicians were prompt and explained repairs ahead of time.

2 years ago

Reply from OneGuard

Dear Mr. Donovan, Thank you so much for the 5 stars regarding your positive customer service experiences with OneGuard Home Warranties and your service contractor! Customer satisfaction is at the forefront of our priorities, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. On behalf of the entire team, thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Apr. 12th, 2022

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Verified Customer

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Ammy Nixon Denton, TX

No communication after the last issue and then a denial after two years of pre maintenance to AC unit

2 years ago

Reply from OneGuard

Dear Ms. Nixon, Thank you for bringing this information to our attention and allowing OneGuard the opportunity to review your situation firsthand. Customer satisfaction is our number one priority, and we truly regret the frustration. OneGuard confirmed the breakdown you were experiencing was not the result of normal wear-and-tear conditions, and coverage was not extended in accordance with the service plan. Thank you again for your consideration and allowing OneGuard the opportunity to provide this information. OneGuard Home Warranties

Mar. 25th, 2022

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