Landmark Home Warranty Reviews
7.2
Overall Score
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Verified Customer
Review Source
anonymous Boerne, TX
6 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to service you in a timely manner and provide you with a peace of mind! We appreciate your feedback and hope to continue to provide remarkable service for you!
Please feel free to reach out to us for any of your home warranty needs.
Thank you,
Tiffany Nguyen
Customer Relations Manager
Feb. 13th, 2018
Verified Customer
Review Source
Anonymous Arlington, TX
6 years ago
Reply from Landmark Home Warranty
Thank you for leaving your honest feedback. The warranty covers as much as we can for our homeowners. Unfortunately, there are exclusions. With the $20.00 for freon, it is per pound. You will still be paying a fraction of the retail cost for freon. If a greater repair is needed, for example: a condensing unit replacement, for your HVAC unit, there is a limit to cover modifications that are typically needed in order for the new unit to work with your home. Modifications are usually excluded items and they become an out of pocket cost to you. However, Landmark has realized they are often needed. Therefore, the limit was put in place to assist our homeowners in repairs/replacements for HVAC units.
I would be more than happy to address your concerns in more detail. You can reach out to me directly at .
I look forward to hearing from you.
Respectfully,
Tiffany Nguyen | Customer Relations Manager
Feb. 14th, 2018
Verified Customer
Review Source
Athena Salt Lake City, UT
6 years ago
Reply from Landmark Home Warranty
Thank you for your feedback! We are glad to hear that our agents and contractors have been able to provide you with 5- star service. We look forward to helping in the future. Please feel free to reach out to us for any of your home warranty needs.
Thank you,
Tiffany Nguyen
Customer Relations Manager
Feb. 13th, 2018
Verified Customer
Review Source
Denalee McKenna Idaho Falls, ID
6 years ago
Reply from Landmark Home Warranty
I'm sorry your toilet is still not working. I would like to assist you servicing your concerns. I have just given you a call to help you recall the contractor and get they back out to your home. I have also sent you an e-mail so that you have my direct information.
Thank you for taking the time to leave us your feedback.
Respectfully,
Tiffany Nguyen
Customer Relations Manager
Feb. 14th, 2018
Verified Customer
Review Source
Dennis Orem, UT
6 years ago
Reply from Landmark Home Warranty
I'm sorry to hear of your feedback. I would be happy to review your service request history on covered repairs. Typically, the warranty covers any extra labor costs and part costs that are needed for your covered units. This is on top of the service call fee you initially pay. The service call fee is to get the contractor out to your home for diagnosis.
If you would like to speak in more details on your concern, you can reach me at .
Thank you for taking the time to rate and review us. It is greatly appreciated.
Respectfully,
Tiffany Nguyen
Customer Relations Manager
Feb. 14th, 2018
Verified Customer
Review Source
Edd Lake Havasu City, AZ
6 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to service you in a timely manner and provide you with a peace of mind! We appreciate your feedback and hope to continue to provide remarkable service for you!
Please feel free to reach out to us for any of your home warranty needs.
Thank you,
Tiffany Nguyen
Customer Relations Manager
Feb. 13th, 2018
Verified Customer
Review Source
5 Saint George, UT
6 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to service you in a timely manner and provide you with a peace of mind! We appreciate your feedback and hope to continue to provide remarkable service for you!
Thank you,
Tiffany Nguyen
Customer Relations Manager
Feb. 13th, 2018
Verified Customer
Review Source
5 Mesa, AZ
6 years ago
Reply from Landmark Home Warranty
Thank you for your feedback! We are glad to hear that our agents and contractors have been able to provide you with 5- star service. We look forward to helping in the future. Please feel free to reach out to us for any of your home warranty needs.
Thank you,
Tiffany Nguyen
Customer Relations Manager
Feb. 13th, 2018
Verified Customer
Review Source
5 Conroe, TX
6 years ago
Reply from Landmark Home Warranty
Thank you for your feedback! We are glad to hear that our agents and contractors have been able to provide you with 5- star service. We look forward to helping in the future. Please feel free to reach out to us for any of your home warranty needs.
Thank you,
Tiffany Nguyen
Customer Relations Manager
Feb. 13th, 2018
Verified Customer
Review Source
5 Riverton, UT
6 years ago
Reply from Landmark Home Warranty
Thank you for your feedback! We are glad to hear that our agents and contractors have been able to provide you with 5- star service. We look forward to helping in the future.
Please feel free to reach out to us for any of your home warranty needs.
Thank you,
Tiffany Nguyen
Customer Relations Manager
Feb. 13th, 2018
Verified Customer
Review Source
5 San Antonio, TX
6 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to provide remarkable service for you! We appreciate your feedback and hope to continue to provide remarkable service for you!
Please do not hesitate to reach out to us for anything you may need in the future!
Thank you,
Tiffany Nguyen
Customer Relations Manager
Feb. 13th, 2018
Verified Customer
Review Source
5 El Mirage, AZ
6 years ago
Reply from Landmark Home Warranty
Thank you for your feedback! We are glad to hear that our agents and contractors have been able to provide you with 5- star service. We look forward to helping in the future.
Please feel free to reach out to us for any of your home warranty needs.
Thank you,
Tiffany Nguyen
Customer Relations Manager
Feb. 13th, 2018
Verified Customer
Review Source
Little old lady Temple, TX
6 years ago
Reply from Landmark Home Warranty
Thank you for your rating! We are glad to hear that we have been able to provide you with Excellent services. Thank you for being a loyal member of the Landmark family. We look forward to servicing you in all your future warranty needs.
Thank you
Cheyenne Rapier
Customer Relations Manager
Feb. 13th, 2018
Verified Customer
Review Source
Marcus Gooding, ID
6 years ago
Reply from Landmark Home Warranty
Thank you for your rating! We are glad to hear that we have been able to provide you with Excellent services. Thank you for being a loyal member of the Landmark family. we look forward to servicing you in all your future warranty needs.
Thank you
Cheyenne Rapier
Customer Relations Manager
Feb. 13th, 2018
Verified Customer
Review Source
Ms. Redwine Salt Lake City, UT
6 years ago
Reply from Landmark Home Warranty
Thank you for your rating! We are glad to hear that we have been able to provide you with Excellent services. Thank you for being a loyal member of the Landmark family. We look forward to servicing you in all your future warranty needs.
Thank you,
Cheyenne Rapier
Customer Relations Manager
Feb. 13th, 2018
Verified Customer
Review Source
Natalia Sandy, UT
6 years ago
Reply from Landmark Home Warranty
Thank you for the feedback! We are pleased to hear that we have been able to provide you with services that were easy to use and that we resolved the situations quickly.
Thank you,
Cheyenne Rapier
Customer Relations Manager
Feb. 13th, 2018
Verified Customer
Review Source
new customer Saint George, UT
6 years ago
Reply from Landmark Home Warranty
Thank you for the rating! We are pleased to hear that we have been able to resolve the experience you had. we look forward to servicing you with all your home warranty needs in the future.
Thank you,
Cheyenne Rapier
Customer Relations Manager
Feb. 13th, 2018
Verified Customer
Review Source
none South Jordan, UT
6 years ago
Reply from Landmark Home Warranty
Thank you for the 5-Star rating! We are pleased to hear that we have been able to provide you with great services. We look forward to serving you in the future. please feel free to reach out to us for your future warranty needs.
Thank you,
Cheyenne Rapier
Customer Relations Manager
Feb. 13th, 2018
Verified Customer
Review Source
Noneya Lehi, UT
6 years ago
Reply from Landmark Home Warranty
Thank you for the honest feedback. We are sorry to hear that you have not been pleased with the services. It is not part of our policy to put off repairs or even a replacement. I would like to be able to review your account and the situation you experience to see what assistance I can offer. If you would like to go over this in detail with me, please reach out to me directly.
Thank you,
Cheyenne Rapier
Customer Relations Manager
Feb. 13th, 2018
Verified Customer
Review Source
Poor coverage Salt Lake City, UT
6 years ago
Reply from Landmark Home Warranty
Thank you for your feedback, we are sorry to hear that your experience with Landmark was not ideal. We do base all coverage on the diagnosis we receive from the contractor. I would like to be able to review your recent claim to be able to go over that in details with you. Please feel free to reach out to me directly so that we can go over that together.
Thank you,
Cheyenne Rapier
Customer Relations Manager
Feb. 12th, 2018
Verified Customer
Review Source
S Anonymous Gilbert, AZ
6 years ago
Reply from Landmark Home Warranty
Thank you for the 5- Star rating! We are pleased to hear that we have provided you with remarkable service. We do look forward to servicing you in the future. Please reach out to us directly for any of your warranty needs.
Thank you,
Cheyenne Rapier
Customer Relations Manager
Feb. 12th, 2018
Verified Customer
Review Source
Stacey Mitchell Tooele, UT
6 years ago
Reply from Landmark Home Warranty
Thank you for your rating! We are glad to hear that we have been able to provide you the timely service you have needed during your time with Landmark. We are glad to hear that your recent Appliance and Garage Door claims have been taken care of correctly. We do look forward to servicing you in the future. Please reach out to us directly for any of your warranty needs.
Thank you,
Cheyenne Rapier
Customer Relations Manager
Feb. 12th, 2018
Verified Customer
Review Source
Texas Homeowner Midlothian, TX
6 years ago
Reply from Landmark Home Warranty
Thank you for the honest feedback! we are pleased to see that our team has been able to provide you with prompt and courteous service to you. We look forward to servicing you in the future. please reach out to us for all your future warranty needs.
Thank you
Cheyenne Rapier
Customer Relations Manager
Feb. 12th, 2018
Verified Customer
Review Source
anonymous Clearfield, UT
6 years ago
Reply from Landmark Home Warranty
Thank you for the rating! We do strive to provide you with remarkable service. I would like to clear up any confusion you might have on the coverage. If you would like to, please reach out to me directly and we can go over the coverage in detail.
Thank you,
Cheyenne Rapier
Customer Relations Manager
Feb. 12th, 2018
Verified Customer
Review Source
Hans Davis Eugene, OR
6 years ago
Reply from Landmark Home Warranty
Jan. 26th, 2018
Verified Customer
Review Source
Joe Hernandez Phoenix, AZ
6 years ago
Reply from Landmark Home Warranty
Jan. 25th, 2018
Verified Customer
Review Source
Marie Sutherlin, OR
6 years ago
Reply from Landmark Home Warranty
Thank you for the honest feedback! We are sorry to hear that you have not been completely pleased with the service that has been provided. I would be happy to review and go over the warranty and situation you had in detail. Please feel free to reach out to me directly.
Thank you,
Cheyenne Rapier | Customer Relations Manager |
Jan. 22nd, 2018
Verified Customer
Review Source
J. Guilbeaux Frisco, TX
6 years ago
Reply from Landmark Home Warranty
Thank you for the 5- star review! We are pleased to hear that our agents and contractors have been able to provide you with fast and efficient services. We look forward to servicing you in your future home warranty needs.
Thank you,
Cheyenne Rapier | Customer Relations Manager |
Jan. 22nd, 2018
Verified Customer
Review Source
LizB Austin, TX
6 years ago
Reply from Landmark Home Warranty
Thank you for the great feedback! I am sorry to hear that you were not pleased with your experience you had with Landmark. I would like to see if there is anything I can do to help with the situation in detail. Please reach out to me directly so that we can go over those details.
Thank you,
Cheyenne Rapier | Customer Relations Manager |
Jan. 22nd, 2018
Verified Customer
Review Source
Derek Washington, UT
6 years ago
Reply from Landmark Home Warranty
Thank you for the great feedback! We are pleased to hear that we have been able to resolve both claims that you had with us. We are happy to have you as a part of the Landmark family. We look forward to servicing you in your future home warranty needs.
Thank you,
Cheyenne Rapier | Customer Relations Manager |
Jan. 22nd, 2018
Verified Customer
Review Source
texdandy Rosanky, TX
6 years ago
Reply from Landmark Home Warranty
Thank you for the feedback. We are sorry to hear that you have not been pleased with the experience you have had with us. I would like to offer my assistance to you. If you would like to go over your experience in detail, please feel free to reach out to me directly.
Thank you,
Cheyenne Rapier | Customer Relations Manager |
Jan. 22nd, 2018
Verified Customer
Review Source
Dean Tasaka Syracuse, UT
6 years ago
Reply from Landmark Home Warranty
Thank you for the 5-Star rating! We are glad to hear that we have been able to serivce you and look forward to helping in the future. Please feel free to reach out to us for any of your home warranty needs.
Thank you,
Cheyenne Rapier | Customer Relations Manager |
Jan. 22nd, 2018
Verified Customer
Review Source
na Cedar Hill, TX
6 years ago
Verified Customer
Review Source
Suzanne Idaho Falls, ID
6 years ago
Verified Customer
Review Source
Shane Gordon West Jordan, UT'
6 years ago
Verified Customer
Review Source
Dan Clark Sr St George, UT
6 years ago
Verified Customer
Review Source
Joan Martin Casa Grande, AZ'
6 years ago
Verified Customer
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John Medford, OR'
6 years ago
Verified Customer
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Jeffery and RebeccaSimmons
6 years ago
Verified Customer
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JoanneTowl
6 years ago
Verified Customer
Review Source
Patricia Moore McKinney, TX'
6 years ago
Verified Customer
Review Source
S. Michelle Bend, OR'
6 years ago
Verified Customer
Review Source
Happy Customer Montgomery, TX'
6 years ago
Verified Customer
Review Source
Homeowner Sierra Vista, AZ
6 years ago
Verified Customer
Review Source
Linda Sage Eugene, OR'
6 years ago
Verified Customer
Review Source
Jesse Garcia Maricopa, AZ
6 years ago
Verified Customer
Review Source
Anonymous San Antonio, TX
6 years ago
Verified Customer
Review Source
Anonymous Portland, OR
6 years ago
Verified Customer
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Anonymous Lake Oswego, OR
6 years ago
Verified Customer
Review Source
D Maricopa, AZ'
7 years ago
