Landmark Home Warranty: Read 4,615 User Reviews From Real Homeowners

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Verified Customer

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Heather Sandoval Pahrump, NV

It's been over a month and my problem not resolved. I have called and they say waiting on repair company report. Repair company told me sent it over the day after they were here..

2 years ago

Reply from Landmark Home Warranty

Dear Ms. Sandoval, Thank you for bringing this information to our attention and allowing Landmark the opportunity to review your situation firsthand. Our top priority is customer satisfaction and to service our valued members as quickly as possible, and we sincerely regret the frustration. We have confirmed a check has been processed on your behalf for the dishwasher replacement. Thank you again for your consideration and allowing Landmark the opportunity to serve you. Landmark Home Warranty

Aug. 30th, 2022

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Verified Customer

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Manny Rangel

Courteous, service oriented; will work with you and are there when you need them.

2 years ago

Reply from Landmark Home Warranty

Dear Mr. Rangel, Thank you so much for the 5 stars regarding your customer service experiences with Landmark Home Warranty! Our utmost priority is to provide best-in-class service and peace of mind to our valued members and we sincerely appreciate the positive feedback and opportunity to assist with all your home warranty and home services needs. On behalf of the entire team, thank you for choosing Landmark! We truly value your business and look forward to serving you again. Landmark Home Warranty

Jul. 22nd, 2022

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Verified Customer

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Kay

I've only used them once but was very happy with the repair person they sent out for my fridge.

2 years ago

Reply from Landmark Home Warranty

Dear Kay, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty! Our utmost priority is to provide a level of service that exceeds your expectations, and it is always our distinct pleasure to assist you with all your home warranty and home services needs. On behalf of the entire team, thank you again for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Jul. 22nd, 2022

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Verified Customer

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Jean johnson

They are friendly, they take care of matter at hand and the customer service is always great

2 years ago

Reply from Landmark Home Warranty

Dear Ms. Johnson, Thank you so much for the 5 star review and providing such thoughtful feedback regarding your customer service experiences with Landmark Home Warranty! Your satisfaction is our number one priority, from the first call for service to the completed repair, and it is always our most distinct pleasure to assist you with all your home warranty and home service needs. Thank you again for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Jul. 22nd, 2022

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Verified Customer

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Gavin Coburn Mesquite, NV

Landmark home warranty is quick to respond to claims and they are great to work with!

2 years ago

Reply from Landmark Home Warranty

Dear Mr. Coburn, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty! Your satisfaction and maintaining responsiveness when you experience a breakdown is our constant priority, and we appreciate your wonderful remarks. On behalf of the entire Landmark team, thank you again! We truly value your continued business and look forward to serving you again. Landmark Home Warranty

Jul. 19th, 2022

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Verified Customer

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Charles Small Keller, TX

Very happy with service . I've had several claims and have always been satisfied.

2 years ago

Reply from Landmark Home Warranty

Dear Mr. Small, Thank you so much for the 5 star review and providing such wonderful remarks regarding your customer service experiences with Landmark Home Warranty! Our utmost priority is to provide a level of service that exceeds your expectations, and it is always our distinct pleasure to assist you with all your home warranty and home services needs. On behalf of the entire Landmark team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Jul. 11th, 2022

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Verified Customer

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Wally & Bernadette Reisbeck Meridian, ID

Have purchased home warranty for years and everytime they have came through will excellent service.

2 years ago

Reply from Landmark Home Warranty

Dear Mr. and Ms. Reisbeck, Thank you so much for the 5 star review and providing such positive testimony regarding your excellent customer service experiences with Landmark Home Warranty over the last 7 years! Our utmost priority is to provide a level of service that exceeds your expectations, and it is always our distinct pleasure to assist you with all your home warranty and home services needs. On behalf of the entire Landmark team, thank you again! We truly value your loyal business and look forward to serving you in the future. Landmark Home Warranty

Jul. 11th, 2022

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Verified Customer

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Jeannine Meridian, ID

Landmark is very responsive to service requests and the service providers are excellent.

2 years ago

Reply from Landmark Home Warranty

Dear Jeannine, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty! Making it easy to request service and offering prompt and accurate resolution with friendly service professionals is always our top priority, and we love the positive feedback and opportunity to assist you! On behalf of the entire Landmark team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Jul. 11th, 2022

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Verified Customer

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Julie O Maricopa, AZ

Prompt. Attentive to individual needs and concerns, addresses them in a timely manner

2 years ago

Reply from Landmark Home Warranty

Dear Julie O., Thank you so much for the 5 stars regarding your customer service experiences with Landmark Home Warranty! Our utmost priority is to provide best-in-class service and peace of mind to our valued members and we sincerely appreciate the amazing feedback and opportunity to assist with all your home warranty and home services needs. On behalf of the entire team, thank you for choosing Landmark! We truly value your business and look forward to serving you again. Landmark Home Warranty

Jul. 11th, 2022

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Verified Customer

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Annie Knotts Yuma, AZ

Tech assigned to my appliance repair was quick to figure out the issue and fixed it on the spot.

2 years ago

Reply from Landmark Home Warranty

Dear Ms. Knotts, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty and your service professional! Ensuring quality repairs are completed by knowledgeable and friendly professionals is exactly what we strive for, and we appreciate your kind remarks and the opportunity to assist you. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Jun. 28th, 2022

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Verified Customer

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Fadahunsi funke Henderson, NV

They are very professional and reliable.They answers promptly with no delay .Good job done

2 years ago

Reply from Landmark Home Warranty

Dear Fadahunsi Funke. Thank you so much for the 5 stars and providing such thoughtful testimony regarding your customer service experiences with Landmark Home Warranty! Providing prompt and accurate resolution with friendly service professionals is our utmost priority, and we are happy to hear how pleased you are with the level of service and support you receive. On behalf of the entire team, thank you again for entrusting Landmark with all your home warranty and home services needs! We truly value your business and look forward to serving you again. Landmark Home Warranty

Jun. 20th, 2022

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Verified Customer

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Edward Freyermuth Phoenix, AZ

They have taken care of all requests as needed. They did what they said they would do.

2 years ago

Reply from Landmark Home Warranty

Dear Mr. Freyermuth, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty! Your satisfaction is our number one priority, and it is always our most distinct pleasure to provide you with peace of mind for all your home warranty and home services needs. On behalf of the entire Landmark team, thank you again! We truly value your continued business of 4 years, and we look forward to serving you in the future. Landmark Home Warranty

Jun. 21st, 2022

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Verified Customer

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Rick Root Green Valley, AZ

When we call for service they get it scheduled right away and follow up on service

2 years ago

Reply from Landmark Home Warranty

Dear Mr. Boot, On behalf of the entire team, thank you so much for providing Landmark Home Warranty with a 5 star review regarding your customer service experiences! Our number one priority is your satisfaction with all your home warranty and home services needs, and we love the positive feedback and always appreciate the opportunity to help. Thank you again for choosing Landmark! We truly value your continued business and look forward to serving you again. Landmark Home Warranty

Jun. 13th, 2022

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Verified Customer

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Julisa Pryor Humble, TX

I have used my warranty three different times and have received timely, quality service.

2 years ago

Reply from Landmark Home Warranty

Dear Ms. Pryor, Thank you so much for the 5 stars and providing such positive feedback regarding your timely and quality customer service experiences with Landmark Home Warranty! Your satisfaction is our utmost priority and it is always a pleasure to assist you. Thank you again for choosing Landmark! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Jun. 13th, 2022

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Verified Customer

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Chris Torrie Spring, TX

I didn't think a great home warranty company existed until I worked with Landmark Home Warranty

2 years ago

Reply from Landmark Home Warranty

Dear Mr. Torrie, Thank you so much for the 5 stars and providing such a positive review regarding your customer service experiences with Landmark Home Warranty! Customer satisfaction is our utmost priority and it is always a distinct pleasure to assist you with all your home warranty and home services needs. On behalf of the entire team, thank you again! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Jun. 13th, 2022

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Verified Customer

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Dave Phoenix, AZ

Quick response and except for one service person who was new all technicians have been great

2 years ago

Reply from Landmark Home Warranty

Dear Dave, Thank you so much for the 5 stars and providing such positive testimony regarding your customer service experiences with Landmark Home Warranty! Our utmost priority is to provide a level of service that exceeds your expectations, and it is always our distinct pleasure to assist you with all your home warranty and home services needs. On behalf the entire team, thank you again for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Jun. 7th, 2022

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Verified Customer

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Marylin Eacker Twin Falls, ID

Because it has saved so much money for me and they generally get things done in a timely manner

2 years ago

Reply from Landmark Home Warranty

Dear Ms. Eacker, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty! We strive to provide the most comprehensive coverage in the industry and best-in-class service, and we are ecstatic that you have chosen Landmark as your home warranty provider over the last 3 years. On behalf of the entire team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Apr. 26th, 2022

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Verified Customer

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Thomas L. Mosley

good, timely service after anytime I would submit a service request covered under the warranty

2 years ago

Reply from Landmark Home Warranty

Dear Mr. Mosley, Thank you so much for the 5 stars and providing such positive remarks regarding your customer service experiences with Landmark Home Warranty! Making it easy to request service and offering prompt and accurate resolution is our top priority, and we love the positive feedback and always appreciate the opportunity to assist you. On behalf of the entire Landmark team, thank you again! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Apr. 12th, 2022

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Verified Customer

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Patrick Donovan

High quality work, technicians were prompt and explained the repairs ahead of time

2 years ago

Reply from Landmark Home Warranty

Dear Mr. Donovan, Thank you so much for the 5 stars regarding your positive customer service experiences with OneGuard Home Warranties and your service contractor! Customer satisfaction is at the forefront of our priorities, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. On behalf of the entire team, thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Apr. 12th, 2022

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Verified Customer

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Amy

Each and every time I interact with your company there have Amazing customer service.

2 years ago

Reply from Landmark Home Warranty

Dear Amy, Thank you so much for the 5 stars and providing such thoughtful feedback regarding your amazing customer service experiences with Landmark Home Warranty! Our utmost priority is to provide a level of service that exceeds your expectations, and it is always our distinct pleasure to assist you with all your home warranty and home services needs. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Apr. 12th, 2022

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Verified Customer

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Felecia Briscoe Cedar City, UT

Quickly responded to all my concerns. The people I worked with were friendly and professional

2 years ago

Reply from Landmark Home Warranty

Dear Ms. Briscoe, Thank you so much for the 5 star review and providing such positive feedback regarding your exceptional customer service experiences with Landmark Home Warranty! Providing a level of service that exceeds your expectations, is our number one priority, and it is always a distinct pleasure to assist you with all your home services and home warranty needs. On behalf of the entire Landmark team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Jan. 28th, 2022

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Verified Customer

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Judy Mitchell Eagle, ID

Always responsive and service team they send is always professional and fixes the issue.

2 years ago

Reply from Landmark Home Warranty

Dear Ms. Mitchell, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty! Your satisfaction and maintaining responsiveness when you experience a breakdown is our constant priority, and we appreciate your wonderful remarks. On behalf of the entire Landmark team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Jan. 28th, 2022

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Verified Customer

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Erica Eugene, OR

Easy and user friendly. Within one week we had our order completed and done. Highly recommend.

2 years ago

Reply from Landmark Home Warranty

Dear Erica, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty! Making it easy to request service and offering prompt and accurate resolution with friendly professionals is exactly what we strive for, and we love the positive feedback! Thank you again for the opportunity! We truly value your business and recommendations and look forward to serving you in the future. Landmark Home Warranty

Jan. 18th, 2022

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Verified Customer

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Steve Nelson Rigby, ID

Folks they sent to do our heating tuneup were friendly, knowledgeable and arrived when they said they would.

3 years ago

Reply from Landmark Home Warranty

Dear Mr. Nelson, Thank you so much for 4 stars and providing such positive feedback regarding your recent customer service experience with Landmark Home Warranty! Providing timely repairs by knowledgeable and friendly service professionals is our utmost priority, and we are extremely happy to hear about your experience and the level of service and support you receive. Thank you again for the opportunity! We truly value your continued business and look forward to serving you again. Landmark Home Warranty

Dec. 28th, 2021

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Verified Customer

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ART STEPHENSON Boise, ID

They have handled any problems I've had professionally and in a timely manor. Great service!

3 years ago

Reply from Landmark Home Warranty

Dear Mr. Stephenson, Thank you so much for the 5 star review regarding your excellent customer service experiences with Landmark Home Warranty! Providing timely repairs completed by knowledgeable and friendly service professionals is exactly what we strive to do, and we are happy to hear how pleased you are with the level of service and support you received. On behalf of the entire Landmark team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Dec. 10th, 2021

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Verified Customer

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Pamela Clements Mesquite, NV

I had to pay two service fee for one repair, not my fault they didn't have parts the first time they came out.

3 years ago

Reply from Landmark Home Warranty

Dear Ms. Clements, Thank you for allowing Landmark the opportunity to review your situation firsthand. Customer satisfaction is our number one priority, and we sincerely regret the frustration. Please note in accordance with the service plan, if the contract holder places an additional service request while the contractor is performing a tune-up at their home, the contract holder is required to pay an additional service call fee. Please know repairs are guaranteed for 30 days after completion, and we are available 24/7, 365 days a year to offer our personal assistance in the moment. Thank you again for your consideration and allowing Landmark the opportunity to provide this information. Landmark Home Warranty

Nov. 19th, 2021

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Verified Customer

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Cami Kennedy Pocatello, ID

Quick service very helpful and quick service technician came right out in a few days

3 years ago

Reply from Landmark Home Warranty

Dear Ms. Kennedy, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty! Providing timely repairs completed by knowledgeable and friendly service professionals is exactly what we strive to do, and we are happy to hear how pleased you are with the level of service and support you received. On behalf of the entire team, thank you again, we truly value your business and look forward to serving you again. Landmark Home Warranty

Oct. 28th, 2021

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Verified Customer

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Jennifer Anne Simon Winston, OR

Very easy to work with. Everything they said they will do it has been done beyond my expectations

3 years ago

Reply from Landmark Home Warranty

Dear Ms. Simon, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty! Your satisfaction and providing a level of service that exceeds your expectations, is our number one priority and your testimony and the value you find in OneGuard is everything we strive for as your home warranty provider. On behalf of the entire team, thank you again for entrusting Landmark with all your home warranty and home services needs! We truly value your business and look forward to serving you again. Landmark Home Warranty

Oct. 28th, 2021

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Verified Customer

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Gautham Gavini Anna, TX

I got really good customer service. I would recommend landmark to friends and family.

3 years ago

Reply from Landmark Home Warranty

Dear Mr. Gavini, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty! Our top priority is to provide a level of service that exceeds your expectations, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. On behalf of the entire Landmark team, thank you again! We truly value your business and recommendations and look forward to serving you again. Landmark Home Warranty

Oct. 14th, 2021

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Verified Customer

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Juan Luis Leon Tomball, TX

They always there when I need help, and what ever it is it gets done the next day.

3 years ago

Reply from Landmark Home Warranty

Dear Mr. Leon, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty! Your satisfaction and maintaining responsiveness when you experience a breakdown is our constant priority, and we appreciate your wonderful remarks. On behalf of the entire team, thank you again for entrusting Landmark with all your home warranty and home services needs! We truly value your loyal business of 7 years and look forward to serving you in the future. Landmark Home Warranty

Sep. 30th, 2021

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Verified Customer

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Beth Raebel Gold Canyon, AZ

I can't believe how slow it was to fix my refrigerator. They need to understand the urgency of some things and aid in improving the efficiency.

3 years ago

Reply from Landmark Home Warranty

Dear Ms. Raebel, Thank you for taking the time to write a review and provide important feedback regarding your customer service experiences with Landmark Home Warranty. Customer satisfaction and servicing our valued homeowners as quickly as possible is our top priority, and we sincerely regret the frustration. We have confirmed that repairs were completed, and cooling was restored to the refrigerator. Thank you again for your consideration and allowing Landmark the opportunity to have served you. Landmark Home Warranty

Sep. 30th, 2021

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Verified Customer

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William Fillmore Chandler, AZ

They respond in a timely manner but I wonder about the quality of repair parts and competence of contractors

3 years ago

Reply from Landmark Home Warranty

Dear Mr. Fillmore, Thank you so much for the 4 star review regarding your customer service experiences with Landmark Home Warranty. Our top priority is customer satisfaction while offering comprehensive coverage, quality repairs, and dependable contractors, and we sincerely appreciate the constructive feedback and opportunity to assist with all your home warranty and home services needs. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Sep. 30th, 2021

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Verified Customer

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Adriana Moreno Salt Lake City, UT

It's helpful to figure out what is wrong with the systems you protect, but a lot of problems are not covered.

3 years ago

Reply from Landmark Home Warranty

Dear Ms. Moreno, Thank you so much for the 4 star review regarding your customer service experiences with Landmark Home Warranty! Our top priority is customer satisfaction while offering comprehensive coverage, quality repairs, and competitive pricing, and we sincerely appreciate your understanding with respect to coverage. On behalf of the entire Landmark team, thank you again for the opportunity! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Sep. 24th, 2021

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Verified Customer

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Martha Sellars Tempe, AZ

Because the first year they covered everything and the second year they reduced the coverage. There will probably not be a third year.

3 years ago

Reply from Landmark Home Warranty

Dear Ms. Sellars, Thank you for taking the time to write a review and provide important feedback regarding your customer service experiences with Landmark Home Warranty. Our top priority is customer satisfaction while offering comprehensive coverage, quality repairs, and competitive pricing, and we appreciate your understanding of how the warranty works. Thank you again. We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Sep. 17th, 2021

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Verified Customer

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David thompson Springfield, OR

Responsiveness, good customer service. For what little I have used this service

3 years ago

Reply from Landmark Home Warranty

Dear Mr. Thompson, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty! Stellar customer service is at the forefront of our priorities, and your testimony is exactly what we strive to achieve. On behalf of the entire team, thank you again for entrusting Landmark with all your home warranty and home services needs! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Sep. 16th, 2021

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Verified Customer

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Amy Walton Yuma, AZ

We have difficulties each time we put a claim in. The reimbursement for a new air conditioner was laughable. We paid $6500 and we got $700-ish reimbursed.

3 years ago

Reply from Landmark Home Warranty

Dear Ms. Walton, Thank you for bringing this information to our attention and allowing Landmark the opportunity to review your service history firsthand. Our top priority is customer satisfaction, and we sincerely regret the frustration. We have issued a check in accordance with the warranty plan for covered repairs and to aid in your pursuit to replace the system in its entirety. We have also confirmed that the contractor will be contacting you to schedule an appointment to assess the pool heater. Thank you again for your consideration and allowing Landmark the opportunity to serve you. Landmark Home Warranty

Sep. 16th, 2021

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Verified Customer

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Mary Teresa Rucka Porter, TX

Very hard to contact to do anything. you sit on hold forever and customer people do not go out of their way to help you

3 years ago

Reply from Landmark Home Warranty

Dear Ms. Rucka, Thank you for taking the time to write a review regarding your customer service experiences with Landmark Home Warranty. We constantly strive to provide best-in-class service and peace of mind to our valued homeowners and we sincerely regret the frustration. Your testimony plays a vital role in our quality assurance and provides great insight on how we can improve to better serve our valued homeowners. Thank you again for allowing Landmark the opportunity to serve you. We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Aug. 6th, 2021

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Verified Customer

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Loyd King Arlington, TX

Very knowledgeable and recommendations for repairing have been great üëçüèΩ

3 years ago

Reply from Landmark Home Warranty

Dear Mr. King, Thank you so much for the 5 star review and providing such positive testimony regarding your customer service experiences with Landmark Home Warranty and our service contractors! Providing timely repairs completed by knowledgeable and friendly service professionals is exactly what we strive to do, and we are happy to hear how pleased you are with the level of service and support you received. Thank you again for choosing Landmark! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Aug. 6th, 2021

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Verified Customer

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Alison Beshur San Antonio, TX

I paid and paid for years, and when I needed help, they weren't there. They sent me an incompetent, poorly rated company that cut down my duct and drained my A/C of Freon. Hands down the worst home owner experience ever!!

3 years ago

Reply from Landmark Home Warranty

Dear Alison Beshur, We would like to offer our personal assistance in the matter. However, we cannot locate a Landmark service plan under the name provided. May we please ask you to forward the plan number or property address to customerrelations@landmarkhw.com? Thank you for your time and consideration. Landmark Home Warranty

Aug. 3rd, 2021

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Verified Customer

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Ronald Adams Whitesboro, TX

The price and coverage is very good. Opening a claim online is very convenient and easy to do.

3 years ago

Reply from Landmark Home Warranty

Dear Mr. Adams, Thank you so much for the 5 star review and providing such thoughtful testimony regarding your customer service experiences with Landmark Home Warranty! Our number one priority is customer satisfaction, and your testimony and the value you find in the services we offer is exactly what we strive for. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Aug. 5th, 2021

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Verified Customer

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Christine Moschogianis Carson City, NV

Easy to request services. Needed repair on washing machine and it was done easily. Needed repair on ice maker and it was done quickly.

3 years ago

Reply from Landmark Home Warranty

Dear Ms. Moschogianis, Thank you for taking the time to write a review regarding your positive customer service experiences with Landmark Home Warranty! Making it easy to request service and offering prompt and accurate resolution with friendly professionals is exactly what we strive for, and we love the positive feedback! On behalf of the entire team, thank you again for entrusting Landmark with all your home warranty and home service needs! We truly value your business and look forward to serving you again. Landmark Home Warranty

Aug. 3rd, 2021

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Verified Customer

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Sandra Hudson San Antonio, TX

Very Hudson Service, they were on time. Courteous and concerned about the matter

3 years ago

Reply from Landmark Home Warranty

Dear Ms. Hudson, Thank you so much for the 5 star review and sharing such thoughtful testimony regarding your customer service experiences with Landmark Home Warranty! Providing timely repairs completed by knowledgeable and courteous service professionals is exactly what we strive to do, and we are happy to hear how pleased you are with the level of service and support you received. On behalf of the entire Landmark team, thank you again! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Jul. 23rd, 2021

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Verified Customer

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Glenda Zimmer Winston, OR

The rekeying went fantastic. The plumbing leak was the pits. This survey is for the plumbing. I already gave feedback on the rekeying.

3 years ago

Reply from Landmark Home Warranty

Dear Ms. Zimmer, Thank you for taking the time to write a review regarding your customer service experiences with Landmark Home Warranty and being so receptive to our phone call. We constantly strive to provide best-in-class service and peace of mind to our valued homeowners, and we sincerely regret the frustration. Your testimony provides great insight on how we can improve to better serve our valued homeowners and we are so happy to hear that the plumbing leak was resolved. Thank you again for allowing Landmark the opportunity to assist you. We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Jul. 23rd, 2021

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Verified Customer

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Rebecca Maerz Nampa, ID

Quick to respond to an issue and so far the companies sent out have been excellent.

3 years ago

Reply from Landmark Home Warranty

Dear Ms. Maerz, On behalf of the entire team, thank you so much for the 5 star review and providing such positive remarks regarding your excellent customer service experiences with Landmark Home Warranty! Providing timely repairs completed by knowledgeable and friendly service professionals is exactly what we strive to do, and we are happy to hear how pleased you are with the level of service and support you received. Thank you again for choosing Landmark! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Jul. 23rd, 2021

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Verified Customer

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Valerie Williams-Branham Tolleson, AZ

The amount of service repairs they cover does not amount to the amount of out of pocket for the customer. It's unfair to pay a higher premium service for no extra service.

3 years ago

Reply from Landmark Home Warranty

Dear Ms. Williams-Branham, Thank you for bringing this information to our attention and allowing Landmark the opportunity to review your situation firsthand. Please know it is always our sincerest intent to provide the most comprehensive coverage in the industry and best-in-class service, and we truly regret the frustration. In your situation, the refrigerant recharge was necessary to ensure successful installation of the compressor and is not covered in accordance with the service plan. Please know we appreciate your understanding with respect to coverage. Thank you again for your consideration and allowing Landmark the opportunity to provide this information. Landmark Home Warranty

Jul. 16th, 2021

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Verified Customer

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Kuhlmeyer Mountain Home, ID

They were quick to get our needs corrected and repair company came and repaired our garage door

3 years ago

Reply from Landmark Home Warranty

Dear Kuhlmeyer, On behalf of the entire team, thank you so much for the 5 star review and providing such thoughtful testimony regarding your customer service experiences with Landmark Home Warranty! Your satisfaction is our utmost priority, and it is always our distinct pleasure to assist you with all your home warranty and home services needs. Thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Jul. 2nd, 2021

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Verified Customer

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Betty Gaul

Very responsive to a broken dryer. Sent repair person immediately and dryer was repaired.

3 years ago

Reply from Landmark Home Warranty

Dear Ms. Gaul, Thank you so much for the 5 star review and providing positive comments regarding your customer service experiences with Landmark Home Warranty! Providing swift resolution by service professionals that are dependable and knowledgeable, is exactly what we strive to do, and we are happy to hear that this has been your experience. On behalf the entire Landmark team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Jun. 7th, 2021

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Verified Customer

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Kristin DeFazio Sahuarita, AZ

We had to ask for a better company to come out because the first one they were going to send out had a horrible rating.

3 years ago

Reply from Landmark Home Warranty

Dear Ms. Defazio, Thank you so much for the 4 star review regarding your customer service experiences with Landmark Home Warranty! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist and provide the peace of mind you deserve. On behalf of the entire team, thank you again for the opportunity! We truly value your business and looking forward to serving you in the future. Landmark Home Warranty

Jun. 7th, 2021

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Verified Customer

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G. Overgaard, AZ

Good value, prompt service excellent choice of service companies that perform the repair

3 years ago

Reply from Landmark Home Warranty

Dear G., On behalf of the entire team, thank you so much for the 5 star review and providing such positive remarks regarding your excellent customer service experiences with Landmark Home Warranty! Your satisfaction and providing a level of service that exceeds your expectations, is our number one priority and your testimony and the value you find in Landmark is everything we strive for as your home warranty provider. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

May. 18th, 2021

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Happy Gardener Hillsboro, OR

They are a bit expensive, and their providers seem to take a long time to actually get to the house to provide service.

3 years ago

Reply from Landmark Home Warranty

Dear Happy Gardener, Thank you so much for the 4 star review regarding your customer service experiences with Landmark Home Warranty. We constantly strive to provide the most comprehensive coverage at a competitive cost, and pride ourselves on servicing our valued homeowners as quickly as possible, and we sincerely appreciate your feedback. Please know we are available 24/7, 365 days a year and always happy to offer our assistance in the moment. On behalf of the entire team, thank you for entrusting Landmark as your home warranty provider. We value your business and look forward to serving you again. Landmark Home Warranty

May. 6th, 2021

Landmark Home Warranty Reviews