Global Home Protection Reviews
4.0
6.0
Overall Score
Orion Smith Geneva, IL
They fixed a problem with our furnace. Make sure on day one that you get their contract. They might not send you one or it might get lost in the mail. But make sure you have one as soon as possible. Read through it and make sure you understand it. I'm glad after 3-4 months when an issue that we are now getting it taken care of.
4 years ago Edited September 14, 2021
Reply from Global Home Protection
Hello Orion Smith ,
We are deeply sorry for any inconvenience. According to our records, we see that you spoke to the claims department. In our terms and conditions, we cover mechanical failures. Your unit has a sound-based issue. Our claims department has gone over our terms and conditions with you. If it is something with our agreement. we would help you out. Unfortunately, we don’t cover any sound issues.
We are deeply sorry for any inconvenience. According to our records, we see that you spoke to the claims department. In our terms and conditions, we cover mechanical failures. Your unit has a sound-based issue. Our claims department has gone over our terms and conditions with you. If it is something with our agreement. we would help you out. Unfortunately, we don’t cover any sound issues.
Mar. 16th, 2021
