FPL Home Reviews

Had a home warranty plan with another company for over 10 years and was satisfied, decided to try FPL home warranty, needed my A/C serviced, they sent Juan from JP A/C MASTER AVG AIR CONDITIONING, Said i need maintenance and need approval from FPL before he could proceed, it would be at my cost of an additional $150 which i agreed to, he turned off my a/c breaker without my knowledge or approval and would not return to correct what he did before getting the approval for maintenance, i had to pay another air condition repair person to come out and figure out what he did and fix the problem i didn’t have before. Used FPL home warranty before and was very pleased . Paid $75 to create a problem and $75 to fix it, i guess the costomer isn't always right. As they say ..if it isn’t broken don’t fix it.