OneGuard: Read 2,096 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

Tom Ohanlon Surprise, AZ

All claims have been quickly and effectively handled.

4 years ago

check_circle

Verified Customer

star star star star star

Wayne Wright Surprise, AZ

Great service repair man here next morning 7am

4 years ago

star star_border star_border star_border star_border

Lori Parks Surprise, AZ

This was a nightmare. Consumer reports does not favor this company. Wish I would have done better research. I did have a service request. No one ever came out as it was canceled. Still got charged $75 which I just reviewed on my cc statement.company refuses to reimburse me. So I am done. Looking for a honest company now. Good luck all!

1 year ago

Reply from OneGuard

Dear Ms. Parks, Thank you for bringing this information to our attention and allowing OneGuard the opportunity to review your situation firsthand. Customer satisfaction is always our top priority, and we sincerely regret the frustration. We have confirmed that OneGuard has explained coverage and a check has been processed on your behalf for the range repairs. Thank you again for your consideration and allowing OneGuard the opportunity to serve you. OneGuard Home Warranties

Dec. 22nd, 2022

star star star star star

Paul Conceio Las Vegas, NV

It was such a pleasure speaking with Lori E today! She made it very easy for me choosing the right package,

2 years ago Edited September 1, 2022

Reply from OneGuard

Dear Mr. Conceio, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties and Lori! We are so happy you found such ease when creating the right plan and we always appreciate the opportunity. Lori also loved the positive feedback and enjoyed providing her personal assistance. On behalf of the entire team, thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Sep. 6th, 2022

star star star star star

Corliss Jimenez Rupert, ID

Chris is very nice and Fri. He explained the plan really well. I felt I could trust him and the company.

2 years ago

Reply from OneGuard

Dear Ms. Jimenez, Thank you so much for the 5 star review and providing such kind remarks regarding your customer service experiences with OneGuard Home Warranties and Chris! Answering your questions and ensuring seamless interactions with friendly professionals is our constant pursuit, and we love to hear about your experience. Please know Chris loved the positive feedback, and he enjoyed providing you with his personal assistance. On behalf of the entire OneGuard team, thank you again! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Aug. 23rd, 2022

star star star star star

Benjamin SS Carrollton, TX

I have good experience when I renewed. The sales person, Paul C, was greatly helpful and professional to renew.

2 years ago Edited August 2, 2022

Reply from OneGuard

Dear Benjamin SS., Thank you so much for the 5 star review regarding your customer service experiences using the OneGuard app for your service requests! Our top priority is your satisfaction and to provide best in class service, from the first call to the completed repair, and we love the positive feedback and always appreciate the opportunity to help. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jul. 28th, 2022

star star_border star_border star_border star_border

Mike TX

This company is misleading. I paid extra for no pre existing conditions and Oneguard denied my claim for pre existing conditions. Warning...there are much better warranty companies out there. Do not get duped like I did. Run from this company.

2 years ago

Reply from OneGuard

Dear Mike, Thank you for bringing this information to our attention and allowing OneGuard the opportunity to review your situation firsthand, and also being so receptive to our communications. Our top priority is customer satisfaction, and we sincerely regret the frustration. We have confirmed that OneGuard has analyzed the diagnosis and explained coverage, and we are also available if we may offer additional assistance. Thank you again for your consideration. OneGuard Home Warranties

Jul. 20th, 2022

star star star star star_border

Deb Karel Phoenix, AZ

Angela J is pure professional! Whenever I need additional service she is always willing to go the extra mile to make sure the issue has resolution.

2 years ago

Reply from OneGuard

Dear Ms. Karel, Thank you so much for the 4 stars and providing such positive testimony regarding your customer service experiences with OneGuard Home Warranties and Angela! Our utmost priority is to provide a level of service that exceeds your expectations, and it is always our distinct pleasure to assist you with all your home warranty and home services needs. We agree! Angela is very professional and knowledgeable, and your kind words really made her day. On behalf the entire OneGuard team, thank you again! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Jul. 13th, 2022

star star star star star

Sandy Kinsella Phoenix, AZ

Cynthia F was my associate and she is very warm, professional and helped me in a timely manner. Thank you

2 years ago

Reply from OneGuard

Dear Ms. Kinsella, Thank you so much for the 5 stars regarding your customer service experiences with OneGuard Home Warranties and Cynthia! We are so happy that you found ease creating your warranty plan and we are overjoyed with the opportunity to assist with all your home warranty and home services needs. Answering your questions was extremely important to Cynthia, and she appreciated the opportunity to offer her personal assistance to you. On behalf of the entire OneGuard team, thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jul. 7th, 2022

star star star star star

GuruPrasad Ravi Phoenix, AZ

Easy access and problem solving. The person I spoke to (Marianne V) was very clear, helpful and honest.

2 years ago

Reply from OneGuard

Dear GuruPrasad Ravi, Thank you so much for the 5 stars and sharing such wonderful testimony regarding your customer service experiences with OneGuard Home Warranties and Marianne! Our number one priority is your complete satisfaction, and we are happy to hear how pleased you are with the level of service and support you receive. We agree! Marianne is great and your kind words really made her day. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jun. 29th, 2022

star star star star star

Mike M Hutto, TX

Cynthia F is a pleasure to talk with. She is knowledgable, patient, and clearly communicates renewal options.

2 years ago

Reply from OneGuard

Dear Mike M., Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties and Cynthia! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist and provide the peace of mind you deserve. Answering your questions and ensuring a seamless contract renewal was extremely important to Cynthia, and she appreciated the opportunity to offer her personal assistance to you. Thank you again for choosing OneGuard! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Jun. 23rd, 2022

star star star star star

Daniel Cox Phoenix, AZ

Christopher S was very helpful giving me the information I needed to make my decision for signing up.

2 years ago

Reply from OneGuard

Dear Mr. Cox, Thank you so much for the 5 stars and providing such a positive review regarding your customer service experiences with OneGuard Home Warranties and Christopher! Your satisfaction is our utmost priority and it is always a distinct pleasure to assist you with all your home warranty and home services needs. On behalf of Christopher and the entire team, thank you again for choosing OneGuard. We truly value your business and look forward to serving you. OneGuard Home Warranties

Jun. 10th, 2022

star star star star star

Dana Austin, TX

I just sent in a review, but forgot to thank Sarah M for her excellent customer support! She is awesome to work with!

2 years ago Edited January 10, 2024

Reply from OneGuard

Dear Dana, Thank you so much for the 5 stars regarding your excellent customer service experiences with OneGuard Home Warranties and Sarah! Answering your questions and ensuring seamless interactions with friendly professionals is our constant pursuit, and we love to hear about your experience. We agree! Sarah is awesome, and your positive feedback and kind words really made her day. Thank you again for the opportunity! We truly value your business and we look forward to serving you in the future. OneGuard Home Warranties

May. 17th, 2022

star star star star star

Donna J J San Francisco, CA

The representative that I spoke with today was excellent! Answered all my questions & was very professional!

2 years ago

Reply from OneGuard

Dear Donna J J, Thank you so much for the 5 stars and sharing such wonderful remarks regarding your excellent customer service experiences with OneGuard Home Warranties! It is always our distinct pleasure to provide you with knowledgeable professionals for all your home warranty and home services needs, and we are happy to hear how pleased you are with the level of service and support you receive. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Apr. 28th, 2022

star star star star star

Cecelia Hill Phoenix, AZ

I JUST GOT A CONTRACT WITH ONE GUARD AND THE YOUNG MAN ( CHRISTOPHER S ) WAS VERY HELPFUL AND NICE.

2 years ago

Reply from OneGuard

Dear Ms. Hill, Thank you so much for the 5 star review regarding your excellent customer service experience with OneGuard Home Warranties and Christopher! Customer satisfaction is at the forefront of our priorities, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. We agree! Chris is very helpful, and your kind words really made his day. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Apr. 15th, 2022

star star_border star_border star_border star_border

Paradog Pro Srvs Surprise, AZ

Great service, unless it's an emergency, then not so much. It's a good thing the leaking water heater will still be flooding the utility room in 2 days when the service provider arrives. Who needs hot water anyway? The advise from the customer care supervisor, "Call restoration company".

2 years ago

Reply from OneGuard

Dear Paradog Pro Srvs, Thank you for bringing this information to our attention and allowing OneGuard the opportunity to review your situation firsthand. Customer satisfaction and servicing our valued homeowners as quickly as possible is our top priority, and we sincerely regret the frustration. Please be assured we are closely monitoring your active service request to ensure positive resolution. Thank you again for your consideration and allowing OneGuard the opportunity to assist you. OneGuard Home Warranties

Dec. 6th, 2021

star star star star star

TX Raised Glendale, AZ

Service was very helpful in determining options and making a selection for our home warranty, thank you Ethan F!!!

2 years ago

Reply from OneGuard

Dear TX Raised, Thank you so much for the 5 star review and providing such wonderful remarks regarding your customer service experiences with OneGuard Home Warranties and Ethan! We are so happy that you found ease creating your warranty plan and we are overjoyed with the opportunity to assist with all your home warranty and home services needs. Please know Ethan loved the positive feedback, and enjoyed providing you with his personal assistance. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Nov. 10th, 2021

star star star star star

Carri Regan Aptos, CA

Christofer was great, he left with the confidents that this company would take care of all my home warranty needs.

3 years ago

Reply from OneGuard

Dear Ms. Regan, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties and Christopher! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist and provide the peace of mind you deserve. We agree! Christopher goes above and beyond, and truly embodies the caliber of service OneGuard strives to provide. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Oct. 19th, 2021

star star star star star

Paul Downey Scottsdale, AZ

Erin P was a pleasure to work with on my call today. She was prompt, efficient and cheerful and she got the job done.

3 years ago

Reply from OneGuard

Dear Mr. Downey, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties and Erin! We constantly strive to provide you with fast, friendly service that exceeds your expectations, and we are absolutely thrilled that this has been your experience. We agree! Erin goes out of her way to provide excellent customer service, and your kind words truly made her day. Thank you again for choosing OneGuard! We value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Sep. 30th, 2021

star star star star star

Ted Barnes Surprise, AZ

Paul C was easy to work with, he reviewed the account and made changes that he could to save us costs.

3 years ago

Reply from OneGuard

Dear Mr. Barnes, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties and Paul! Our top priority is your complete satisfaction and to make the process easy and hassle free, and we are happy to know how well the warranty process has worked for you. We agree! Paul goes above and beyond, and truly embodies the caliber of service OneGuard strives to provide. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Sep. 23rd, 2021

star star star star star

bob pescherine Chandler, AZ

Alex was the representative that we talked to. Alex did a great job and answered all my questions. Great job.

3 years ago

Reply from OneGuard

Dear Mr. Pescherine, Thank you so much for the 5 star review regarding your positive customer service experiences with OneGuard Home Warranties and Alex! Our top priority is your complete satisfaction and to make the process easy and hassle free, and we are happy to know how well the warranty process has worked for you. Please know Alex loved the positive feedback, and he enjoyed providing you with his personal assistance. Thank you again for the opportunity! We truly value your continued business and look forward to serving you again. OneGuard Home Warranties

Sep. 3rd, 2021

star star star star star

GR8PICK Littleton, CO

Customer Service is excellent. Robin B was very helpful in getting me the coverage I needed for my home.

3 years ago

Reply from OneGuard

Dear GR8PICK, Thank you so much for the 5 star review and sharing such positive comments regarding your excellent customer service experiences with OneGuard Home Warranties and Robin! We strive to provide the most comprehensive coverage in the industry and best-in-class service, and we are ecstatic that you have chosen OneGuard as your home warranty provider. We agree! Robin is incredible and he enjoyed speaking with you and loved the positive recognition. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Aug. 31st, 2021

star star star star star

Lana Thompson Toronto, ON

So helpful. I was completing my renewal for the first time. Scott P was knowledgeable, helpful, , and very friendly.

3 years ago

Reply from OneGuard

Dear Ms. Thompson, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties and Scott! Our top priority is to provide a level of service that exceeds your expectations and we love hearing about your experience. We agree! Scott goes above and beyond, and truly embodies the caliber of service OneGuard strives to provide. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Aug. 9th, 2021

star star star star star

Rebecca Homer Round Rock, TX

Quality service at the home office as well as contractors. Cynthia goes over and beyond to meet our needs.

3 years ago Edited April 19, 2022

Reply from OneGuard

Dear Ms. Homer, Thank you so much for the 5 star review regarding your excellent customer service experiences with OneGuard Home Warranties and Cynthia! Our top priority is to provide a level of service that exceeds your expectations and we love hearing about your experience. We agree! Cynthia goes above and beyond, and truly embodies the caliber of service OneGuard strives to provide. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Aug. 9th, 2021

star star star star star

CJ TX

Alex J was very accommodating to what coverage I needed. Very helpful. Will recommend to my friends.

3 years ago

Reply from OneGuard

Dear CJ, Thank you so much for the 5 star review and providing such thoughtful testimony regarding your customer service experiences with OneGuard Home Warranties and Alex! Our top priority is your complete satisfaction and to make the process easy and hassle free, and we are happy to know how well the warranty process has worked for you. We agree! Alex is very helpful, and your positive feedback and kind words really made his day. Thank you again! We truly value your business and recommendations and look forward to serving you again. OneGuard Home Warranties

Aug. 9th, 2021

star star star star star_border

Cowan Glendale, AZ

I am a new customer, so have no experience . Robin was very informative about the company, I will be changing my other homes as they expire

3 years ago

Reply from OneGuard

Dear Cowan, Thank you so much for the 4 star review and providing such positive remarks regarding your customer service experiences with OneGuard Home Warranties and Robin! Customer satisfaction is our number one priority, and we sincerely appreciate your interest in all the wonderful services OneGuard has to offer. We agree! Robin is exceptional in performing his duties, and your rave review really made his day. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Aug. 2nd, 2021

star star star star_border star_border

Karen Willadsen Gilbert, AZ

Well so far all I have done is sign up for the Home Guard coverage plan. The representative, Sarah M, did an excellent job of explaining the ins and outs.

3 years ago

Reply from OneGuard

Dear Ms. Willadsen, Thank you for taking the time to write a review regarding your customer service experiences with OneGuard Home Warranties and Sarah! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist and provide the peace of mind you deserve. Please know Sarah loved the positive feedback, and she enjoyed providing you with her personal assistance. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jul. 6th, 2021

star star star star star

William Mills Tempe, AZ

Always simple prices whether scheduling service or renewal. Everyone is always pleasant, knowledgeable and helpful.

3 years ago

Reply from OneGuard

Dear Mr. Mills, On behalf of the entire team, thank you so much for 5 star review regarding your outstanding customer service experiences with OneGuard Home Warranties! Your satisfaction and providing a level of service that exceeds your expectations, is our number one priority and your testimony and the value you find in OneGuard is everything we strive for as your home warranty provider. Thank you again for the opportunity! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Jul. 6th, 2021

star star star star star

Tom L Davidson DC Phoenix, AZ

Great customer service! Was very polite and very good at explaining my issue Christean F was great to work with!

3 years ago

Reply from OneGuard

Dear Mr. Davidson, Thank you so much for the 5 star review and such thoughtful remarks regarding your customer service experiences with OneGuard Home Warranties and Christian! Your satisfaction is our number one priority, and we love the positive feedback and always appreciate the opportunity to help. We agree! Christian goes above and beyond, and truly embodies the caliber of service OneGuard strives to provide. On behalf of the entire team, thank you again for choosing OneGuard! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Jun. 11th, 2021

star star star star star_border

Nicole Sanchez CA

Alex J was very helpful with answering all my questions and concerns for renewing my contract. I appreciate all the help.

3 years ago

Reply from OneGuard

Dear Ms. Sanchez, Thank you so much for the 4 star review and positive testimony regarding your customer service experience with OneGuard Home Warranties and Alex! Answering your questions and ensuring a seamless contract renewal was extremely important to Alex, and he appreciated the opportunity to offer his personal assistance to you. OneGuard always strives to provide best-in class service, and we truly value your continued business. On behalf of the entire team, thank you again! We humbly look forward to serving you in the future. OneGuard Home Warranties

Jun. 18th, 2021

star star star star star

Karen J Glendale, AZ

Alex J was able to get my issues resolved quickly and efficiently...I appreciate your excellent customer service.

3 years ago

Reply from OneGuard

Dear Karen J., Thank you so much for the 5 star review regarding your excellent customer service experiences with OneGuard Home Warranties and Alex! Customer satisfaction is at the forefront of our priorities, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. We absolutely love the positive feedback and always appreciate the opportunity to help. Please know Alex loved the positive feedback, and he enjoyed providing you with his personal assistance. On behalf the entire team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jun. 4th, 2021

star star star star star

Reg Pinson Rockwall, TX

Best home warranty company. Very professional customer services reps-Jacob A saved me money on my renewal.

3 years ago

Reply from OneGuard

Dear Mr. Pinson, On behalf of the entire team, thank you so much for 5 star review and providing such positive remarks regarding your excellent customer service experiences with OneGuard Home Warranties and Jacob! Your satisfaction and providing a level of service that exceeds your expectations, is our number one priority and your testimony and the value you find in OneGuard is everything we strive for as your home warranty provider. Please know Jacob loved the positive feedback, and he enjoyed providing you with his personal assistance. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jun. 4th, 2021

star star star star star

Mary Hardy Charlotte, NC

At the time they offered first month free. Claims were easy to submit. Customer service was helpful.

3 years ago

Reply from OneGuard

Dear Ms. Hardy, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Making it easy to request service and offering prompt and accurate resolution with friendly professionals is exactly what we strive for, and we love the positive feedback! On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

May. 25th, 2021

star star star star star

Audrey Phoenix, AZ

I called in today to renew my policy and he made it fast and answered all my questions. He was very pilot and helpful.

3 years ago

Reply from OneGuard

Dear Audrey, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Our top priority is your complete satisfaction and to make the process easy and hassle free, and we are happy to know how well the warranty process has worked for you. On behalf of the entire OneGuard team, thank you again! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

May. 21st, 2021

star star star star star

Mika Carpenter Gilbert, AZ

Alexander J. helped me complete my renewal over the phone efficiently in under 4 minutes. Overall positive experience.

3 years ago

Reply from OneGuard

Dear Ms. Carpenter, Thank you so much for the 5 star review and sharing such thoughtful comments regarding your customer service experiences with OneGuard Home Warranties and Alexander! Our top priority is your complete satisfaction and to make the process easy and hassle free, and we are happy to know how well the warranty process has worked for you. Answering your questions and ensuring a seamless contract renewal was extremely important to Alexander, and he appreciated the opportunity to offer his personal assistance to you. On behalf of the entire OneGuard team, thank you again! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

May. 6th, 2021

star star star star star

Vicki Barber Tolleson, AZ

Cynthia Freeman has been outstanding!! I appreciate how proactive she has been and the services from OneGuard.

3 years ago Edited May 18, 2022

Reply from OneGuard

Dear Ms. Barber, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties and Alex! We constantly strive to provide you with fast, friendly service that exceeds your expectations, and we are absolutely thrilled that this has been your experience. We agree! Alex is incredible and he enjoyed speaking with you and loved the positive feedback. On behalf of the entire team, thank you again for entrusting OneGuard with all your home warranty and home services needs over the last 12 years! We truly value your loyal business and look forward to serving you in the future. OneGuard Home Warranties

Apr. 30th, 2021

star star star star star_border

Marjeen Collins Conroe, TX

Because of Joanne B, we will probably keep our home warranty with you... she has been the only one to listen... you can thank her!

3 years ago

Reply from OneGuard

Dear Ms. Collins, Thank you so much for the 4 star review regarding your customer service experiences with OneGuard Home Warranties and Joanne! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist and provide the peace of mind you deserve. Please know we have shared your comments with Joanne and she truly enjoyed providing you with her personal assistance and was humbled by your commendation. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Apr. 27th, 2021

star star star star star

Jerry Rusthoven Austin, TX

I appreciate the excellent customer service from Alexander J. in assisting with the renewal of my contract.

3 years ago

Reply from OneGuard

Dear Mr. Rusthoven, Thank you so much for the 5 star review and such positive testimony regarding your outstanding customer service experiences with OneGuard Home Warranties and Alexander! Our top priority is your satisfaction and to ensure the renewal process is hassle free, and it makes us extremely happy to know how well this has worked for you. We have also shared your rave review with Alexander, and he is extremely grateful for the positive recognition, and loved having the opportunity to personally assist you. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Apr. 26th, 2021

star star star star star

Jose Gonzalez San Antonio, TX

Your representative was very courteous and very professional in answering all my questions needed. Thank you

3 years ago

Reply from OneGuard

Dear Mr. Gonzalez, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. On behalf of the entire team, thank you for choosing OneGuard! We truly value your business and look forward to serving you again. OneGuard Home Warranties

Mar. 30th, 2021

star star star star star

Hyeongnam Kim Mount Joy, PA

It was a very pleasant to talk with Fred. I appreciate his support for the renewal of my home warrranty.

3 years ago

Reply from OneGuard

Dear Mr. Kim, Thank you so much for the 5 star review and testimony regarding your wonderful customer service experience with OneGuard Home Warranties and Fred! OneGuard strives to provide comprehensive coverage and quality service, and we are happy to hear that this was your experience. Ensuring a seamless contract renewal was extremely important to Fred and he appreciated the opportunity to offer his personal assistance to you. On behalf of the entire team, thank you again! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Mar. 23rd, 2021

star star star star star

Jesus Baluyut Henderson, NV

Melinda G was very knowledgeable and patient in explaining the overall services provided by One Guard. Thanks Melinda.

3 years ago

Reply from OneGuard

Dear Mr. Baluyut, Thank you so much for 5 star review and providing such thoughtful testimony regarding your sales experiences with OneGuard Home Warranties and Melinda! We strive to provide the most comprehensive coverage in the industry and best-in-class service and we are ecstatic that you have chosen OneGuard as your home warranty provider. Please know Melinda enjoyed speaking with you and offering her personal assistance. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jan. 21st, 2021

star star star star star

Paul McClellan Dallas, TX

OneGuard have been there when we have needed them and Fred F was a great help when renewing our coverage.

3 years ago

Reply from OneGuard

Dear Mr. McClellan, Thank you so much for the 5 star review and providing such thoughtful feedback regarding your customer service experiences with OneGuard Home Warranties and Fred! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. Please know Fred enjoyed speaking with you and your kind review really made his day. On behalf of the entire team, thank you again for choosing OneGuard! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Jan. 18th, 2021

star star star star star

Amy B Fort Worth, TX

This will be the second home that I have covered with OneGuard. They always provided me with amazing service.

3 years ago

Reply from OneGuard

Dear Amy B, On behalf of the entire team, thank you so much for providing OneGuard Home Warranties with a 5 star review and such thoughtful testimony regarding your amazing customer service experiences! Our number one priority is your satisfaction, from the first call for service to the completed repair, and we love the positive feedback and always appreciate the opportunity to help. Thank you again for entrusting OneGuard with all your home warranty and home services needs! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Jan. 7th, 2021

star star star star star

ap1618 Gilbert, AZ

Fred and Tammy were very helpful with our renewal, and answered all the outstanding questions in detail.

3 years ago

Reply from OneGuard

Dear ap1618, Thank you so much for the 5 star review and providing such wonderful testimony regarding your customer service experiences with Oneguard Home Warranties, Fred, and Tammy! Customer satisfaction is our number one priority, from the first call for service to the completed repair, and we always appreciate the opportunity to help. Please know we have shared your review with Fred and Tammy and they enjoyed providing their personal assistance, and they loved the positive recognition. On behalf of the entire OneGuard team, thank you again! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Jan. 7th, 2021

star star star star star

nitish sharma Phoenix, AZ

Experience of the support was excellent. Resolved the query within 5 minutes. Gave a great pricing too.

3 years ago

Reply from OneGuard

Dear Mr. Sharma, Thank you so much for your 5 star review and remarks regarding your customer service experiences with OneGuard Home Warranties! We strive for customer satisfaction and to deliver quality service at a competitive price, and we love the positive feedback. On behalf of the entire team, thank you again for entrusting OneGuard with all your home warranty and home service needs! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Dec. 11th, 2020

star star star star star

Bob Gardner Glendale, AZ

Fred was very knowledgeable, courteous and professional. He handled my request feryt efficiently and effectively.

3 years ago

Reply from OneGuard

Dear Mr. Gardner, Thank you so much for the 5 star review and providing such positive feedback regarding your great customer service experiences with OneGuard Home Warranties and Fred! Your satisfaction is always our number one priority, and it is always our distinct pleasure to assist you with all your home warranty and home services needs. Please know Fred enjoyed speaking with you and providing his personalized assistance. On behalf of the entire team, thank you again for entrusting OneGuard! We truly value your continued business of 4 years and look forward to serving you in the future. OneGuard Home Warranties

Dec. 11th, 2020

star star star star star

Rick and Judy Morgan Peoria, AZ

We were locked in our garage and Smokies Garage Door was out within 2 hours to replace the spring. Thanks

3 years ago

Reply from OneGuard

Dear Mr. and Mrs. Morgan, Thank you so much for the 5 star review and positive testimony regarding your exceptional service experiences with OneGuard Home Warranties and our exceptions contractors! Providing best-in-class service, completed by fast and friendly professionals, is exactly what we strive for as your home warranty provider, and we are excited to hear that this has been your experience. On behalf of the entire OneGuard team, thank you again! We truly value your business and and humbly look forward to serving you again. OneGuard Home Warranties

Nov. 25th, 2020

star star star star star

Veronica Rosas Phoenix, AZ

Called and spoke with Fred F. to do a renewal and upgrade and he was so kind, helpful and efficient!

3 years ago

Reply from OneGuard

Dear Ms. Rosas, Thank you so much for the 5 star review and amazing remarks regarding your outstanding service experience with OneGuard Home Warranties and Fred! Your questions regarding coverage were extremely important to Fred and he appreciated the opportunity to extend his knowledge of the warranty to ensure a seamless contract renewal. On behalf of Fred and the entire team, thank you again for choosing OneGuard! We truly value your continued business and look forward to serving you again soon. OneGuard Home Warranties

Nov. 25th, 2020

star star star star star

Corey Polk Dallas, TX

Fred F Was great and very helpful and knowledgeable. I am confident I chose the right company Thank you, Corey Polk

3 years ago

Reply from OneGuard

Dear Mr. Polk, Thank you so much for the 5 star review and such thoughtful testimony regarding your recent service experience with OneGuard Home Warranties and Fred! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. We agree! Fred delivers exceptional service, and he was honored by the opportunity to assist you. On behalf of the entire team, welcome to OneGuard! We truly appreciate your business and look forward to serving you again. OneGuard Home Warranties

Nov. 12th, 2020

star star star star star

Jenna Peterson Gilbert, AZ

Fred F assisted me with my renewal and answered any questions that I had. It was a quick and easy process.

3 years ago

Reply from OneGuard

Dear Mrs. Peterson, On behalf of the entire team, thank you so much for the 5 star review regarding your positive customer service experiences with OneGuard Home Warranties and Fred! Your satisfaction is our number one priority and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. We agree! Fred goes out of his way to provide excellent customer service, and your kind words truly made his day. Thank you again for entrusting OneGuard! We truly value your continued business and look forward to serving you again. OneGuard Home Warranties

Nov. 12th, 2020

OneGuard Reviews