Name: Choice Home Warranty
Rating: 3.8

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Tony .Velazco Las Vegas, NV

Responds to problem takes care of problem

1 year ago

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Maria Feregrino

Quick answer and quick service. Thank you!!

1 year ago

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Roger Rauschendorfer Annandale, MN

Clarification on how you do business on your coverage

1 year ago

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Jim Clementi Kannapolis, NC

Quick response and easy process to get work completed.

1 year ago

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Susan Lura Las Vegas, NV

Problem not fixed yet. Technician was clean, polite and personable.

1 year ago

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Phillip Lane Richardson, TX

Got the job done courteous and professions

1 year ago

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Home owner Pittsburgh, PA

Fast work to get my problem solved thanks

1 year ago

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Mitchell Balk Cleveland, OH

Poor quality repair companies and very low reimbursement for when appliances need replacement

1 year ago Edited October 20, 2022

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donna west Richardson, TX

You dont fix it and dont give me enough money to replace product after I have been paying premiums for over 10 years!

1 year ago

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Rhonda Garrett Youngsville, NC

Smart Choice HVAC service man was excellent!

1 year ago

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Chris Childs Garland, TX

The plumber was friendly and got the job done, and even help educate us on ways to prevent the issue in the future.

1 year ago

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K Shack

CHW has been quick to respond to our warranty needs.

1 year ago Edited January 10, 2024

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ana crazy New Bern, NC

this time response was quick an great !,

1 year ago

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Marla Petway Lawrenceville, GA

The easy claim process. Decent contractors.

1 year ago

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DeAundra Brabham Summerville, SC

Quick services and immediately follow up

1 year ago

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Jerry Muratore Broken Arrow, OK

Very professional. Response time was great.

1 year ago

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Lisa Rotondi Houston, TX

The technician was very organized and professional

1 year ago

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Greg Tatham Phoenix, AZ

Service representative was really great!

1 year ago Edited September 18, 2023

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Marvella Cephas Philadelphia, PA

I loved the plumber that was sent The company not so much

1 year ago

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CAIN Ft. Washington, MD

Their allowance for replacement parts is low which often times gets you a cheap product.

1 year ago

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Frances Windscheffel Kansas City, KS

I like the fact you give Veterans a break on price. Other than that, I have not had time to evaluate the company.

1 year ago

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Virgil Hawkins GA

CHW was able to take care of the issue I reported.

1 year ago

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Harold Bryce Deltona, FL

Slow on assigning technican to resolve problem

1 year ago

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Alonzo Sanders Chicago, IL

I just like the services I get from everyone.

1 year ago

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Delancy Alexander Atlanta, GA

Customer service depending on who you speak with can be a bit unprofessional.

1 year ago

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T.J. Troche Las Vegas, NV

For as extensive as the list of things covered is, theres a lot of “no that isn’t covered”.

1 year ago

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Berti Ewertz GA

The customer service I receive is exceptional

1 year ago

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Anthony Calligaris Chelsea, AL

Very easy to work with. Handles your claim in timely manner

1 year ago

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Sarah Rose Oak Lawn, IL

Awful, people do not return calls. They play pass the buck and do not fulfill their obligations to your contract.

1 year ago

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Linda P Hyder Bridge City, TX

Worker was very polite and qualified. I am disappointed in the product itself. Very noisy.

1 year ago

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Gayle Hornung Lexington, KY

They send non professional repairmen and take weeks to arrive. Sent them away out of concern for my saftey

1 year ago

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Melvin E Abbott Columbia, SC

Resolved the problem this time with one call.

1 year ago Edited January 10, 2024

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Donny E Lithonia, GA

CHA will deny your claims more than they approve! They will also increase your premium every renewal year.

1 year ago

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AD FL

Quick response. Knowledgeable. Efficient

1 year ago

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Nancy Hosey Franklin, PA

So far so good. They try to find right person for job.

1 year ago

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Dannika Avent New Haven, CT

Prompt service and affordable service fee.

1 year ago

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Dnyce Person Charlotte, NC

Takes too long to schedule a repair and this was my second time waiting over a week for a repair person.

1 year ago

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Vasudevan Bhagavatula Dublin, OH

Prompt response and quick action. Nice job

1 year ago

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Rick Dunn Carlsbad, CA

The sales pitch was convincing and well delivered .

1 year ago

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Donna Fornof Bess San Angelo, TX

I’ve had to make a dozen calls to try to figure out what’s going on with my claim. Grrrrr!

1 year ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Jun. 28th, 2022

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Paula Roberts Cleveland, TN

Problem with Air Conditioner resolved quickly.

1 year ago

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Joe Boiseau Peoria, AZ

Very rapid response. to request for service.

1 year ago

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Tim Timbo Phoenix, AZ

Just disappointed with Choice discussion on repairing my pool pipe.

1 year ago Edited January 10, 2024

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Jun. 9th, 2022

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Scotch Millsap Chelsea, AL

He was quick, courteous and professional

1 year ago

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Thawkes2017 Saraland, AL

The price is fair for the market. But it’s only worth it if you need to repair or replace a major appliance.

1 year ago Edited October 19, 2022

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Jun. 9th, 2022

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Portia Parker Atlanta, GA

have not been able to get them to pay for much that has gone wrong

1 year ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Jun. 9th, 2022

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Michael Mcdonald Dallas, TX

The service was late 3 days, but the tech was efficient

1 year ago

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Nathanial Royal Indianapolis, IN

Everything was good I just had problems on understanding what she was saying

1 year ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Jun. 9th, 2022

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yolanda aviles New York, NY

Friendly and very helpful. Would recommend him

1 year ago

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Sabrina Landry LA

Timely response to my issue or claim request

2 years ago