Choice Home Warranty: Read 52,612 User Reviews From Real Homeowners

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Reeder Cornelius

Service has been exemplary and very responsive.

3 years ago

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Andrea Cable

Very helpful and patient. Good coverage options.

3 years ago

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Karla Mcknight Jacksonville, FL

My experience was pleasant & easy . Jameel was excellent!

3 years ago

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Marlene Hazeltine

If you file a claim CHW responds to your claim quickly.

3 years ago

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Dennis Decatur, AL

Solve my problem in a timely fashion at a reasonable price.

3 years ago

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Zhion Dusk

The representative was very kind and helpful

3 years ago

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Joan Kamm

Troy W was professional, informative, and knowledgeable.

3 years ago

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Verified Customer

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Edward Ude Houston, TX

Prompt service and polite customer service ad support.

3 years ago Edited November 5, 2026

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Rodrick Hawkins

Peace of mind knowing you won't have costly repairs.

3 years ago

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Dean Clarke

Professional job, all around.Will recommend to friends.

3 years ago

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Rose Lambert Woonsocket, RI

Eli was very pleasant and knowledgeable!

3 years ago

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Marcella Richardson Clio, MI

So far great company. Just purchased the warranty..

3 years ago

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Julia M Pillsbury Niceville, FL

The quality of service has gone downhill as well as how long it takes to get the service done .

3 years ago

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Roman Molotkov Katy, TX

Choice Home Warranty provided great customer service!

3 years ago

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Jennette Dembeck Baltimore, MD

Choice Home Warranty has awful service I have called 4times about my AC it's not working well yet it's 80degrees they said it s fine

3 years ago Edited January 10, 2024

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Juliana Birnbaum San Rafael, CA

Horrible bureaucracy I would never recommend —it is complex to even get an appointment set up and it is a complete runaround. Total scam.

3 years ago

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Pamela

Good value, good service, trustworthy technicians

3 years ago

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Darlene Orlando, FL

Quick to respond to my request for service.

3 years ago

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Marc Robinson Victoria, MN

Response time of service calls were always fast.

3 years ago

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Rosetta Dixon

Prompt response and service within 24 hours!

3 years ago

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Jeanni Watson Monroeville, PA

Quick service. Knowledgeable vendors. Polite & respectful.

3 years ago

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steven freedman Marina del Rey, CA

Benny was extremely helpful, efficient, and friendly.

3 years ago

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d. williams Emmaus, PA

Made it easy to place service request online.

3 years ago Edited January 10, 2024

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Thomas Fitzgerald Calera, AL

Once the case manager contacted me the issue was resolved

3 years ago

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Michael Chicvara Sun City West, AZ

quick and easy, Service provided was top notch.

3 years ago

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Gary Scharf Tampa, FL

3 years ago

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Robert Horan Mansfield, TX

Response was quick but confusion as to if claim was accepted or declined.

3 years ago

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Tim Dees Daphne, AL

It to 10 days to get a technician to repair an AC. Temps were 100°+. Unacceptable

3 years ago

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Lynne Sain Jackson, TN

One of the representatives had a smart mouth and did not have customer service skills. False advertising

3 years ago

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Theresa

Fast service, good quality work, good employee

3 years ago

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Linda Martin Greer, SC

I like the way, he came out and got everything working

3 years ago

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DL D

Very easy to get along with, even when it was me!

3 years ago

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Ann Apopka, FL

so far I have been pleased with everything they have done

3 years ago

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Sonja Porter San Antonio, TX

The referral companies are great and friendly.

3 years ago

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Lani Donaldson Canyon Lake, TX

Fast friendly service knowledgeable technician

3 years ago

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Phyllis Marie Wilson Lake Charles, LA

The company did not pay. I had to pay for my service.

3 years ago

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DrJamesJ Yarmus Wayne, NJ

Very professional, knew exactly how to fix the problem.

3 years ago

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Tammy B

Prompt, polite and professional and detailed.

3 years ago

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Veola Glover

Professional On time Courteous Answered questions

3 years ago

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Gwen Niagara Falls, NY

Took a couple weeks for repairs to be done but a good job was done.

3 years ago

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James Velez

Staff were very professional, friendly and courteous

3 years ago

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Don / Huntington Beach, Ca. Los Angeles, CA

It was easy and the repairman was excellent and personable.

3 years ago

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Michael Johnson Burlington, NC

I’ve used this company 2 times Ann both times the claim was denied.Still had to pay service people for coming out to tell me claim is denied

3 years ago

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Tony Fernley, NV

Great service a thing you should have if you own a home

3 years ago

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Nancy Fuquay-Varina, NC

I was pleased the contractor had the part available.

3 years ago

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Nichelle B. (ThePurpleAlchemist) Atlanta, GA

I am satisfied with the price & the one service call I made.

3 years ago

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Patty Bator Wake Forest, NC

The ease of filing a claim and the prompt repair time

3 years ago

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kevind1160 Savannah, GA

Great customer service and support with friendly staff

3 years ago

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Christine Miller Denver, CO

Quick resolution and competent service provider sent.

3 years ago

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Deborah Kirvin Fort Worth, TX

Service and associates very professional.

3 years ago Edited August 24, 2023

Choice Home Warranty Reviews