True Protection

• Trusted Industry Partnerships
• Tiered Home Security Packages
• Smart Home Integration

Trusted Industry Partnerships

As an endorsement of the company’s excellent products and services, True Protection has partnered with some of the most widely recognized names in home security:

• Alarm.com — Provides True Security customers with seamless, one-touch control over the whole home by uniting key home security and smart home devices onto a single platform.
• 2GIG — Offers True Security customers with an intuitive touchscreen panel and reliable cellular monitoring.
• Kwikset — Maker of some of the most dependable and innovative technologies for interior and exterior door locks, Kwikset provides True Protection customers with its line of SmartKey Security deadbolts, doorknobs and handle sets, and keyless entry combination locks.
• Brinks Home Security — One of the most trusted names in home security, Brinks Home offers True Security customers its two-time J.D. Power award-winning monitoring service.
• Ring — The industry leader in video doorbell technology, Ring provides True Protection customers with its full line of UL-listed security cameras.

Tiered Home Security Packages

True Protection provides customers with four tiered smart security packages that can be customized and adjusted to fit the security needs and budget of almost any home:

True Protect Smart Home

• 1 touchscreen control panel
• 1 glass break sensor
• 1 wireless motion detector
• 3 wireless window/door sensor modules
• Access to the Alarm.com monitoring app

True Protect+ Smart Home

This package contains all the equipment of the True Protect plan, plus the following security equipment:

• 1 video doorbell camera
• 1 keyless smart lock

True View Smart Home

Provides customers with all the capabilities of the True Protect+ package, plus the following:

• 1 indoor two-way camera
• 1 outdoor night vision camera

Ultimate Smart Home

The top-tiered plan includes all equipment from the True View package, plus a keyless door lock.

Smart Home Integration

True Protection’s home security systems integrate seamlessly with modern home automation features. Through the Alarm.com app, homeowners can remotely control locks, lighting, and thermostat systems, set schedules, and reveal insights from their phone or mobile device.

Not only does smart home integration improve the security of the home, but it can also optimize its energy management and help homeowners save money on their monthly utility bill.

• Quote Required for Pricing
• Undisclosed Contract Terms
• Cellular Monitoring Only

Quote Required for Pricing

Before interested customers can receive a breakdown of monthly monitoring fees, equipment costs, and other related details, they must obtain a free quote from True Protection.

While this is not an uncommon practice in the home security industry, most customers like to know what price points they’ll be working with ahead of time so as to better compare home security providers. 

Undisclosed Contract Terms

True Protection has not as yet disclosed the terms of its contract, which can include contract length, startup fees, early termination or cancellation fees, and automatic contract renewal.

One of the most prominent complaints among home security customers is the lack of clarity relating to the provider’s contract.

And while True Protection claims it offers customers “flexible” contracts, providing these terms upfront would go a long way toward supporting that claim.

Cellular Monitoring Only

True Protection’s home security systems only operate on a cellular network. The company has cited other monitoring options like landline and Wi-Fi monitoring as “outdated” and easily bypassed.

That said, these additional monitoring options can prove useful as a backup system in the event of a cell tower outage, and provide customers with further peace of mind.