Think Protection
Is This Your Business?3.3
5.8
Overall Score
Author: Kalicia Bateman
Though headquartered in Toronto, Ontario, Canada, Think Protection is a home security company that has a strong presence in many parts of Canada and the United States. Though the company is fairly new, its key leaders have vast experience in the security industry. In fact, its two founders previously led competing home security companies.
There is, however, little information regarding the company's quality of service because of the lack of testimonials with such a new company. You can read a handful of Think Protection reviews below to see noted pros and cons thus far.
Think Protection's monitoring starts at $12.99 a month, but note that the monthly monitoring fee does not include upfront equipment costs, which can range from $99.99 to $649.97 depending on the security option you choose.
Top Ranked Companies
The Good
- Think Protection Cost
- Simple Installation and Easy-to-Use Equipment
- 3-Year Warranty
- 30-Day Money-Back Guarantee
- No Long-Term Contract
- Crash and Smash Protection
- Various Security Plans
- System Upgrades for Any Security Package
Think Protection Cost
Think Protection offers monthly monitoring starting at $12.99. Upgraded plans will only add as little as $4.99 to your monthly bill. However, Think Protection charges upfront costs to cover security equipment, which can range from $99.99 to $649.97 depending on the security package you choose.
Simple Installation and Easy-to-Use Equipment
The installation process is fast and easy. You'll be given all the step-by-step information you need to set up your system. Operating your system is as simple as working your phone or another mobile device. You can arm or disarm your system from the convenience of your phone, even if you're on the go.
3-Year Warranty
If something goes awry with your system, Think Protection offers a three-year warranty that will have you covered and get your system replaced at no cost to you.
30-Day Money-Back Guarantee
If you're not happy with Think Protection's home security products or services, for any reason, you can return the equipment within 30 days and get your money back.
No Long-Term Contract
Most home security companies require long-term contracts, most often ranging from 12 to 36 months. Think Protection, however, does not require a long-term contract of any length, which ensures you can have peace of mind knowing you aren't locked into its services if you ever decide you want to terminate your home security coverage.
Crash and Smash Protection
A common tactic intruders use to avoid detection is smashing the base unit of the home security system. Think Protection has something called Crash and Smash Protection which ensures that if the connection between your alarm system and your base unit is disconnected before being properly disarmed, the alarm will sound. This can give peace of mind to homeowners that you're protected even if your base unit is destroyed in a burglary.
Various Security Plans
Think Protection has multiple home security packages you can pick from, depending on your budget and your needs. Plan information and equipment included in each package is as follows:
Standard Package — $99.99
Think Protection's standard home security package that includes 12 pieces of equipment. Think Protection explains on its website that this package is ideal for people with smaller houses, apartments, or condos.
- 24/7 professional monitoring & police response
- 100% wireless sensors - no drilling required
- Free mobile app
- ThinkPro base unit
- Pinpad
- Installation guide
- One door sensor
- One lawn sign
- Mounting hardware
- One motion sensor
- Four window decals
- Insurance Certificate
Plus Package — $169.99
Think Protection's most popular plan, the Plus Package is a 14-piece security system that is ideal for mid-sized homes, small businesses, or anyone wanting additional security assistance.
- Everything included in the Standard Package
- One keypad
- Three door sensors
Premium Package — $499.99
Think Protection's largest security package with 21 pieces and is ideal for large homes with hazard threats.
- Everything included in the Plus Package
- Home disaster kit (fire, carbon monoxide, flood, & freeze detection)
- Six window decals
- Additional siren
- Two motion sensors
- Carbon Monoxide detector
System Upgrades for Any Security Package
Think Protection offers system upgrades for all of its offered security packages.
- ThinkLink Cellular Backup ($99.99 Upfront and $3.99 per month): A built-in cellular GSM chip added to your alarm system. This is most useful for anyone wanting additional security protection in a home without internet.
- Home Automation Module ($49.99 Upfront and $1.99 per month): A home automation upgrade. It is a Z-Wave upgrade chip that controls your thermostat, lights, outlets, door locks, and more home appliances and devices through the use of your smartphone.
- Private Guards ($4.99 per month): Private guards that respond to alarm triggers instead of the law enforcement. Think Protection offers this because of the potentially high cost of false alarm fees that the police may charge.
- Outdoor Camera ($129.99) and ThinkCam Indoor Camera ($139.99): Battery-powered wireless security cameras for video surveillance with built-in advanced night vision. When the cameras detect motion, they will record the event. When the cameras are not picking up any activity around the area, they will go into standby mode to save battery. Any activity is reported with an instant email and push notification on the mobile app. Battery power can last up to 180 days. There is two-way audio in the cameras, and they are weatherproof. You can access the cameras' live stream through the mobile app at any time and record the events on an SD card for no cloud fees.
A drawback to a couple of these security upgrades is you have to pay a hefty upfront cost as well as a monthly fee.
The Bad
- Additional Up-Front Cost
- New Company
- Lack of Testimonials
Additional Up-Front Cost
Think Protection does indeed offer a low monthly cost. This will be enticing to prospective customers; however, their up-front fees are quite high to get started, ranging from $99.99-$649.97.
New Company
Another drawback to using Think Protection is that the company has only been around for a couple of years. Yes, the company leaders do have good experience in the industry, but the company itself is still in its infancy. Naturally, as a new company, Think Protection is bound to have some bugs and some shortcomings that more established home security companies will have long worked out and gotten past.
Without a plentiful sample of reviews, it's difficult to know if Think Protection has quality customer service, alarm monitoring, and other home security offerings.
Lack of Testimonials
Because Think Protection is a new company, it's difficult to find positive testimonials from customers. The company's website does have a few of these positive reviews but not enough to make a fair evaluation of whether you should use the company's products. Read existing Think Protection reviews below to see what customers have to say about the home security provider thus far.
The Bottom Line
Think Protection is a relatively new home security company and unfortunately, that means reviews and testimonials about the company are limited. However, we do have a handful of Think Protection home security reviews below, so you can read those and find out more about the company's pros and cons if you're interested in what customers have to say about the security provider so far.
Some important perks to note is you don't have to sign a contract, there is a 30-day money-back guarantee, all equipment includes a 3-year warranty, and Think Protection has completely wireless home alarm systems; however, with a high amount of up-front costs, owning the system will be expensive.
The home security products seem reliable and effective, and you'll be able to control your system with the touch of a button from your mobile device. However, with high costs and limited testimonials regarding the company's quality of service, we recommend looking into other top-rated home security companies before making a purchase decision.
Key Takeaways from Home Security Reviews
We analyzed all the home security reviews on BestCompany.com to understand the motivations of customers who leave a given star rating. Through careful analysis, we identified some common factors that lead to particularly positive and negative experiences. Read our report to learn the key takeaways from other customers’ experiences.
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