Ring Reviews

The hardware is abysmal. I regret buying it. Best I can say is that monitoring is cheap, and they've called right away on false alarms. I believe they're known for coming in under 30 seconds in auditing. You really can't beat the monthly cost, especially considering the cellular backup. It was cheap up-front, too. My kit is 2nd gen, bought in 2020. I feel like it is all there, just poorly executed. I wish the hardware could be repurposed. I should note here that this is the only monitored or retail security system I have ever owned. However, I have a lot of experience with networking, AV, computers, wireless, and employer security systems. I know this could be better. The most frustrating thing is that because it barely works, we rarely arm it! It continues to monitor smoke and CO alarms, and a laggy alarm is better than none. When I have contacted customer service or tech support, they have been great. -The app and web interface are terrible. Settings are buried in seemingly unrelated categories. -The doorbell still feels like a separate company from the rest of the security hardware. -Doorbell occasionally decides not to charge from the transformer. Factory reset and/or clean contacts. -LAG CITY. If you factory reset, you'll get snappy performance for a while. Then one day, someone will walk in and the bling-bling happens 30 seconds later. Opening the doorbell camera feed lags, then you get HD real-time. Workarounds exist (and work) but it is just a maintenance headache. There is nothing wrong with my LAN or Wi-Fi. My house is not gigantic. -LAG CITY II. Opening the doorbell remote video feed in the smartphone app often takes too long (tested vs. TeamViewer connection with identical phones). -This is a big one. No glass-break sensors (at least not since I last looked). They said to use an Echo device. Which leads me to: -It came with an Echo Show 5, which has the worst microphone in the Echo line. I hate this device, because everyone has to annoyedly repeat everything or shout. -Limited integration with other security device protocols. -Charging ports on the keypads are hard to get at without OEM cables. -Magnetic sensors that must be mounted with the battery section on the door (sliding doors especially) tend to fall off their mounts or at least show tampered. We use sticky-tack to keep them in place. Very attractive. I do hope that later-generation equipment has built on the failures outlined above, but from April 2020 to January 2023 I have become thoroughly soured on the brand. I am also becoming disillusioned about the supposed benefits of adding more corporate devices to our personal spaces, and the widespread access granted to government. This is a bell that can't be un-rung, pun intended.

I was not impressed with the Ring cameras I purchased. One solar camera wouldn't stay charged, the other wouldn't charge at all - even though they were in full sun all day long. The one camera never captured movement even when we walked right by it. The subscription service was too expensive for no more than we got from it. I must admit, though, that Ring's customer service was very helpful and facilitated the return of my cameras. They refunded our money very quickly for both the cameras and the service.

I like the rings simply because it has the camera that you can look at from your phone wherever you are. It glitches all of the time though, and my daughters camera in her room has been hacked before. An example of a glitch being I will walk outside and 20 minutes later my notification for movement on my phone will go off. The camera also turns red sometimes. Honestly for the price It could work a lot better.

I do like the products they have and they are easy to use, but there is usually a delay to the videos that sometimes make the camera worthless. If I raise the sensitivity of it then it goes off to much. I would not buy more of these cameras, but I won’t get rid of what I currently have either.

The service works fine IF you have the right internet company for download as well as upload strength. ATT only had 2.8 speed and was not enough to operate a doorbell. Make sure you have the correct speed before investing the money in their equipment

Ring is a good starter security system and I love that I can easily connect everything to my phone. However, there are a fair amount of false alarms from things as simple as a person walking their dog on a sidewalk. I love the security, but wish it were a little less sensitive!

I will say we got our ring 4 years ago and we liked it only thing I would say is that the monitor view could be more wider so it’s limited of what u can view but for a small front porch is fine

Ring is a decent, affordable security method but there are times when the devices fail to record or be online. Nothing wrong with the internet but it won't record or let me see a live view, which is frustrating.

Wonderful idea however for what ever reason it never worked for us. Had it installed electrically but the feed was slow also when it got cold it stopped working completely. I also find it extremely expensive.

My Ring system was part of my new house and it does what is expected. I had a few issues setting it up but it does work with many different types and brands of products.

Ring system I have is okay… Nothing spectacular about it.. pictures are not very clear. Sometimes it doesn’t pick up movement as it should.. Overall not impressed

Super easy to install, but not the most reliable sensors. We have had several malfunction, sometimes in the middle of the night which was unnerving.

Does not detect all motion. I do not like the fact you have to keep paying a fee in order to save and view motion detections.

The quality of the video doorbell is not great and continues to disconnect. I moved over to Google and it's been solid without a single issue.

Wish I didn't need to purchase a subscription for it to function properly all the time. Camera triggers are spotty.

My ring camera only works a portion of the time and I've had to replace the battery already

I like it not bad at all I think the monthly fee is a bit pricey but it's not bad at all .

I like how u can see who or what Is coming in my yard in the middle of the night.

Good for door use, bad for quality, uploading if need to, and very overpriced

We have multiple rings with this company. Ring sometimes misses activity.

Not reliable what so ever with their customer service