My Alarm Center Reviews

I have been a customer of My Alarm Center for over 10 years. Earlier this year I had a completely new system installed. I shopped around and found pricing was competitive but their equipment and Labor warranty is one of the worst in the industry. I took a chance and signed a new agreement; guess what? One of my 2Gig access systems froze. I submitted an online request for service as well as called. I received an email advising me I would be called back shortly, but have yest to receive a response (six hours). I have issues with the service group before where their phone system mailbox was full and couldn't leave a voice message. Think twice before buying from this company